My name is Thalia Dell and I am 23 years of age. I have a strong background in customer service and I take great pride in completing tasks. I've been working since age 14 and I take my professionalism seriously. I am currently enrolled in college online with a major in Business Administration. I am looking for part-time work currently, am easily trainable and looking for a new experience.
My skills associated to this are filing invoices, receiving vendors, sorting through monthly paperwork and putting together the monthly reports. I frequently use Microsoft Word, Excel, and PowerPoint. I also answer the phones and provide exceptional customer service.
Skills for this title include providing customer service, resolving conflict, building relationships and following up with customers, using 'in the moment' decision-making when dealing with customers and vendors. Being able to adapt to different personalities in order to resolve customer complaints.
Working as a crew member equipped me with skills such as working in a fast-paced environment, dealing with difficult customers, handling different forms of payment, taking and completing multiple orders at once, taking orders from multiple managers on a side shift, working closely to food, and cleaning tasks like sweeping, moping, and dish-washing.
Started out as cashier and was promoted with pay two separate times.
I became the manager of my Front End department and led the assistants and
cashiers on their day to day tasks.
Trained all new-coming cashiers.
Handled any and all customer service issues.
Handled money, checks and card daily.
Had my own stock room with register candies that I had to maintain, order for, and
keep count of twice a week.
Insured customer pleasantries are ordered and always stocked.
Maintain a clean office for the boss and file all paperwork for the store.
Check in vendors and items from delivery daily.
Complete monthly reports on time.
File invoices from vendors and handle invoice matching sent from corporate.
Made outbound calls.
Met sale expectations daily.
Called back customers and created personal rapport.
Worked off a rotating script.
Managed prescriptions sent in by doctors to our online pharmacy.
Assisted pharmacies with rejected insurance claims.
Handled inbound calls and made appointments to follow up with clients and pharmacies.
Explained benefits and coverage to patients.
Informed doctors prior authorization requirements and step therapy medications.
Regularly dealt with disgruntled customers.
Cleaned station before working and throughout the work day.
Arranged candies by name and expiration date.
Handled cash, check, card, and wic payments.
Took care of customer needs including checking special prices and locating the
manager for questions I could not answer.
Handled cash and card as payments.
Stocked drink fridges and fry dispenser.
Handled multiple orders at once.
Prepared and sold salads and parfaits.
Baked cookies and pies.
Took and prepared complicated drink orders.
Worked with disgruntled customers.
Folded and arranged clothes.
Help answer customers questions.
Search stockroom for specific sizes under customer request.
Unlocked changing room doors for customers.
Run back unwanted or non fitting items for customers.
Worked with cash, checks, and bank cards.
Calculated discounts and special offers.
Made bank trips regularly.
Prepared and memorized recipes.
Made cakes, cookies, breads, buns, bagels, dough pastries and cupcakes.
Modified recipes to fit customer needs.
Designed cakes and decoration for special orders.
Hand-washed dishes.
Rolled out silverware.
Properly sanitized counters and supplies per regulations.
I currently attend college online full-time to obtain a degree in business management. I love the profession environment that management demands and take my schooling just as seriously as I do my work. I am in my third semester out of five.
I graduated from High School in 2014 with a 3.2 GPA. I didn't do as well as I could have but I used it as a learning opportunity to do better in college. I took general college preparation courses but chose chemistry and extra math as my electives.
My name is Thalia Dell and I am 23 years of age. I have a strong background in customer service and I take great pride in completing tasks. I've been working since age 14 and I take my professionalism seriously. I am currently enrolled in college online with a major in Business Administration. I am looking for part-time work currently, am easily trainable and looking for a new experience.
My skills associated to this are filing invoices, receiving vendors, sorting through monthly paperwork and putting together the monthly reports. I frequently use Microsoft Word, Excel, and PowerPoint. I also answer the phones and provide exceptional customer service.
Skills for this title include providing customer service, resolving conflict, building relationships and following up with customers, using 'in the moment' decision-making when dealing with customers and vendors. Being able to adapt to different personalities in order to resolve customer complaints.
Working as a crew member equipped me with skills such as working in a fast-paced environment, dealing with difficult customers, handling different forms of payment, taking and completing multiple orders at once, taking orders from multiple managers on a side shift, working closely to food, and cleaning tasks like sweeping, moping, and dish-washing.
Started out as cashier and was promoted with pay two separate times.
I became the manager of my Front End department and led the assistants and
cashiers on their day to day tasks.
Trained all new-coming cashiers.
Handled any and all customer service issues.
Handled money, checks and card daily.
Had my own stock room with register candies that I had to maintain, order for, and
keep count of twice a week.
Insured customer pleasantries are ordered and always stocked.
Maintain a clean office for the boss and file all paperwork for the store.
Check in vendors and items from delivery daily.
Complete monthly reports on time.
File invoices from vendors and handle invoice matching sent from corporate.
Made outbound calls.
Met sale expectations daily.
Called back customers and created personal rapport.
Worked off a rotating script.
Managed prescriptions sent in by doctors to our online pharmacy.
Assisted pharmacies with rejected insurance claims.
Handled inbound calls and made appointments to follow up with clients and pharmacies.
Explained benefits and coverage to patients.
Informed doctors prior authorization requirements and step therapy medications.
Regularly dealt with disgruntled customers.
Cleaned station before working and throughout the work day.
Arranged candies by name and expiration date.
Handled cash, check, card, and wic payments.
Took care of customer needs including checking special prices and locating the
manager for questions I could not answer.
Handled cash and card as payments.
Stocked drink fridges and fry dispenser.
Handled multiple orders at once.
Prepared and sold salads and parfaits.
Baked cookies and pies.
Took and prepared complicated drink orders.
Worked with disgruntled customers.
Folded and arranged clothes.
Help answer customers questions.
Search stockroom for specific sizes under customer request.
Unlocked changing room doors for customers.
Run back unwanted or non fitting items for customers.
Worked with cash, checks, and bank cards.
Calculated discounts and special offers.
Made bank trips regularly.
Prepared and memorized recipes.
Made cakes, cookies, breads, buns, bagels, dough pastries and cupcakes.
Modified recipes to fit customer needs.
Designed cakes and decoration for special orders.
Hand-washed dishes.
Rolled out silverware.
Properly sanitized counters and supplies per regulations.
I currently attend college online full-time to obtain a degree in business management. I love the profession environment that management demands and take my schooling just as seriously as I do my work. I am in my third semester out of five.
I graduated from High School in 2014 with a 3.2 GPA. I didn't do as well as I could have but I used it as a learning opportunity to do better in college. I took general college preparation courses but chose chemistry and extra math as my electives.