This is Tom!
With 5+ years customer service and production line management experience engineer.
A well communicator in whatever work or life!
In my career, I have been engaged in the inspection related fields of IC packaging industry. The work items in charge range from production line management to optical inspection applications.
It has always been my goal to become a professional engineer. In the coming days, I hope that I can continue to improve my profession and try new fields in various ways to become a more comprehensive talent.
Production line / OP management, Customer complaint issue handling, AOI inspect application
5+ years in IC packaging and testing related industry
Production line operator for 180 persons, line leader for 8 persons
Chinese: Native
English: Fluent
六月 2021 - Present
1. New equipment installation supporting
2. On-site after-sales service of products
3. Customer needs assessment and case assignment
4. New technology transfer from headquarters
5. Education and training of agents and customers
八月 2018 - 五月 2021
1. AVI process improving and new equipment assessment
2. Customer complaints handling and service.
3. Manage AVI , HVI, Packaging’s process and operators.(about 150 men including 3 foreman)
4. Process area’s equipment layout planning and handling
七月 2016 - 七月 2017
Aviation materials control, inspection and delivery
2013 - 2018
This is Tom!
With 5+ years customer service and production line management experience engineer.
A well communicator in whatever work or life!
In my career, I have been engaged in the inspection related fields of IC packaging industry. The work items in charge range from production line management to optical inspection applications.
It has always been my goal to become a professional engineer. In the coming days, I hope that I can continue to improve my profession and try new fields in various ways to become a more comprehensive talent.
Production line / OP management, Customer complaint issue handling, AOI inspect application
5+ years in IC packaging and testing related industry
Production line operator for 180 persons, line leader for 8 persons
Chinese: Native
English: Fluent
六月 2021 - Present
1. New equipment installation supporting
2. On-site after-sales service of products
3. Customer needs assessment and case assignment
4. New technology transfer from headquarters
5. Education and training of agents and customers
八月 2018 - 五月 2021
1. AVI process improving and new equipment assessment
2. Customer complaints handling and service.
3. Manage AVI , HVI, Packaging’s process and operators.(about 150 men including 3 foreman)
4. Process area’s equipment layout planning and handling
七月 2016 - 七月 2017
Aviation materials control, inspection and delivery
2013 - 2018