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Avatar of Daniel Simamora.
Avatar of Daniel Simamora.
Past
Senior Customer Support Representative @PT Equdero Layanan Indonesia
2022 ~ 2024
Customer Support Lead
Within one month
Daniel Simamora Committed and achievement-driven professional with a wealth of experience in the realm of customer support and service. As a seasoned Senior Customer Support Representative, I consistently showcase a proven ability to deliver precise and timely support to both team leaders and agents, thereby ensuring the seamless achievement of organizational targets and performance objectives. My steadfast dedication to ethical procedures and professional judgment empowers me to meticulously identify and address client issues, fostering positive relationships and upholding the highest service standards. Within my capacity, I have played a pivotal role in cultivating a robust and
CRM software
Microsoft Office
Zendesk
Unemployed
Ready to interview
Full-time / Interested in working remotely
4-6 years
University of Brawijaya
Computer Science
Avatar of Subhashree Bhattacharjee.
Avatar of Subhashree Bhattacharjee.
Past
Presales Specialist @Locobuzz
2023 ~ 2023
Project Manager, Product Operations, Product Support, Program Manager
Within one month
Engagement Corporate Recruiter & Customer Success • Omm IT Solution AprilAprilTalent Acquisition Strategy Development - Full Cycle Recruitment Process - Collaboration with Hiring Managers and Stakeholders - Employer Branding and Candidate Engagement - Metrics Tracking and Reporting Business Analyst • B.Coder Castle FebruaryAprilAnalyzing Business Processes - Requirements Gathering and Documentation - Data Analysis and Interpretation - Collaboration and Communication - Project Management Support Hobbies Horse Riding, Car Driving, Surfing, Singing Education CHANDIGARH UNIVERSITY EntrepreneurshipIndira Gandhi National Open University History Strategic Management - New Castle University of AustraliaSkills Communication Jira CRM software Client egagement Microsoft Office Gate opener Languages English — Native or Bilingual Hindi — Native or Bilingual Bengali — Native or Bilingual
Communication
Jira
CRM software
Unemployed
Ready to interview
Full-time / Interested in working remotely
4-6 years
CHANDIGARH UNIVERSITY
Entrepreneurship
Avatar of margot mari.
Avatar of margot mari.
Senior CRM project manager @BETC FULLSIX
2021 ~ 2023
Digital marketing Project manager
Within three months
customer experience through targeted Marketing and CRM softwares. Work Experience Senior CRM project manager • Wunderman Thompson France AprilPresent - Responsible for the CRM strategy and the proper functioning of the loyalty program Contribution to building the CRM calendar in line with the marketing plan. - Participating in the deployment of CRM projects across France in collaboration with the marketing teams - Running different campaigns, from concept to execution across all channels (email, push notifications, in-app messages, etc.), including: building customer journeys, challenging marketing proposals, working on CRM editorial, integrating the campaign into our CRM tool, and carrying out campaign
Marketing
Digital Marketing
Project Management
Employed
Ready to interview
Full-time / Interested in working remotely
4-6 years
University of Paris I: Panthéon-Sorbonne
Commerce international
Avatar of the user.
Avatar of the user.
Retail Sales Associate @Automobili Lamborghini Store
2021 ~ 2023
Sales Associate
Within six months
Sales techniques
Sales forecasting and Reporting
CRM Software Management
Employed
Ready to interview
Full-time / Not interested in working remotely
6-10 years
The Higher Institute for Tourism and Hotels (EGOTH) in Alexandria
85%
Avatar of the user.
IT Manager / Support Engineer
More than one year
Word
Excel
it engineer
Ready to interview
Interested in working remotely
6-10 years
ISEP
Civil Engineering
Avatar of 杜曜全.
CEO
More than one year
杜曜全 CEO • Kaohsiung,TW • [email protected] 已經超過20個年頭的經驗,幫助了許多中小企業的老闆們,並解決軟體使用上的問題
Office
CRM- und ERP-Administration
CRM software
Open to opportunities
Full-time / Interested in working remotely
More than 15 years
TzuHui Institute of Technology
Avatar of the user.
Procurement Specialist
More than one year
Supply Chain Management
Production Planning
Process Optimization
Open to opportunities
Full-time / Not interested in working remotely
6-10 years
California State University, Fullerton
Communications
Avatar of Vicky.
Offline
Avatar of Vicky.
Offline
Digital Marketing Software & Ecommerce Project Manager (APAC Region) @ASUS
2018 ~ Present
Project Manager、PM、專案經理、UX、網站企劃、產品企劃
Within one month
Vicky Hsu Senior Project Manager with expertise in digital marketing, CRM, Software and Ecommerce I am a highly motivated and results-oriented project manager with over 4 years of experience, responsible for managing CRM platforms, digital marketing campaigns, websites, and e-commerce operations. Possessing a strong understanding of effective project management and the ability to develop and execute successful digital marketing strategies. I have achieved success in driving online traffic, increasing sales, and enhancing user experienceLinkedIn: https://www.linkedin.com/in/hsiaohan-hsu-1a4196a1/ Email: [email protected] Skills
Excel
專案管理
google analytic
Full-time / Interested in working remotely
6-10 years
The University of Texas at Dallas
Marketing
Avatar of 黃俊傑.
Avatar of 黃俊傑.
跨域Java軟體工程師就業養成班學員 @資策會數位教育研究所
2021 ~ 2021
Java後端工程師
Within one month
市新莊區 學歷 健行科技大學 資訊管理系 2009/09~2012/06(畢業) 資策會數位教育研究所 2021/07~2021/12(畢業) 證照 Red Hat RHCSA 電腦軟體丙級 企業電子化軟體應用師(CRM軟體應用) ERP 軟體應用師 Language Java JavaScript HTML/CSS Framework Spring Spring Boot Spring MVC Spring Security Hibernate Servlet Vue Frontend Ajax jQuery Backend JDBC SQL Server Redis
Java
JavaScript
Ajax
Studying
Not open to opportunities
Full-time / Interested in working remotely
6-10 years
健行科技大學
資訊管理
Avatar of Todd Jacobsen.
Avatar of Todd Jacobsen.
Past
Customer Success: Strategic Accounts and Escalations @Zendesk
2022 ~ 2023
Strategic Customer Success
Within six months
Todd Jacobsen 7 S Pond St, Newbury, MA, [email protected] https://www.linkedin.com/in/tjacobsen/ 20+ year results-driven Customer Success professional with a proven track record of achieving remarkable outcomes through effective leadership, strategic thinking, operational excellence, and a deep commitment to client satisfaction. My area of expertise include: Customer Retention, Risk Management and Growth, Team Leadership and Development, Strategic Account Management, Data-Driven Insights, Client Satisfaction and Advocacy, Technology and Process Optimization, Global Expansion and Revenue Growth Work Experience Director of Strategic Accounts and Escalations
CRM software
Salesforce
Tableau
Unemployed
Full-time / Interested in working remotely
More than 15 years
MIT Sloan Executive Education
Mastering Design Thinking

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數位專案經理
Logo of ASUS.
ASUS
2018 ~ Present
Taiwan
Professional Background
Current status
Job Search Progress
Professions
Marketer
Fields of Employment
Advertising
Work experience
6-10 years
Management
Skills
Excel
專案管理
google analytic
Google AdWords
Facebook AD
SEO
Basci HTML
影片剪輯
Adobe Analytic
SAP CRM
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Remote
Interested in working remotely
Freelance
Yes, I freelance in my spare time
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School
The University of Texas at Dallas
Major
Marketing
Print
Mdnsarp1gp43wzsl1wny

Vicky Hsu

Senior Project Manager with expertise in digital marketing, CRM, Software and Ecommerce
 I am a highly motivated and results-oriented project manager with over 4 years of experience, responsible for managing CRM platforms, digital marketing campaigns, websites, and e-commerce operations. Possessing a strong understanding of effective project management and the ability to develop and execute successful digital marketing strategies. I have achieved success in driving online traffic, increasing sales, and enhancing user experience.

0925997411

LinkedIn: https://www.linkedin.com/in/hsiaohan-hsu-1a4196a1/

Email: [email protected]

Skills

Google /Adobe Analytic 

 Project Management 

 Google AdWord& Facebook AD 

 SEO 

 E-commerce

Education

MS in Marketing, The University of Texas at Dallas, Dallas, Texas, USA May 2018 


BS in Department of Radio, Television, and Film,              The SHIH HSIN UNIVERSITY, Taipei, Taiwan June 2010 

Experiences

Experience 1,APAC Digital Marketing Software & Ecommerce Project Manager/ASUS

2018/11-Present

• Project Management:  Plan for worldwide ecommerce, website and CRM programs launch involved cross-function team coordination, schedule control, increasing site traffic and online APAC sale by 3-5%. 

 • Competitor Analysis: Identify local user’s demands and pain points and analyze competitors’ functions and UXUI designs, solving user’s problems and enhancing product competitiveness. 

 • System Management & Integration:  

-Integrate ecommerce and website, with business requirement identification, API integration, functional testing and UAT. All software projects are delivered on time with expected quality. 

 -Co-ordinate ecommerce, website, digital marketing products which including system management, local training and case sharing for worldwide digital marketing, with 10% increase in a usage rate per year. 

• Data Analysis: Measure KPIs of all digital marketing campaigns, ecommerce and website, including user behavior data, pageviews, conversion rate and registration rate, effectively optimizing digital marketing strategies. 


Experience 3,Ecommerce Intern/Akola Project

2017/09~2018/05 

E-commerce Site Management : Managed E-commerce site-Shopify and site content updates, and Executed online marketing campaigns such as SEM, SEO and data analysis to drive an online traffic and sale. 


Data Analysis 

-Utilized Google Analytic to analyze number of visitors, user behavior, search term and device to create effective marketing plans. 


-Analyzed Facebook and Instagram data such as the best to post, user interest and age to target right people.


 -Utilized Excel to analyze company’s sale data and evaluated the effectiveness of marketing campaigns, creating graph and charts, database manipulation to marketing managers, optimizing marketing strategies. 


SEM : Managed Google AdWords including keyword optimization and budget bidding based on conversion rate and click-through rate, increasing the click-through rate to 4%. 


SEO: Utilized SEMrush, Screaming Frog, Google Console Search and Keywords tools to analyze website and keywords, updated keywords on website HTML tag and optimized user experience, driving 20% of traffic to the website.


Experience 2,Digital Marketing Assistant /S-Squared Creative

 July 2018- September 2018

• Executed B2B & B2C projects while supporting clients’ activities for email and fundraising program including planning, creative development, email Production, and campaign tracking and reporting.

 • Email Campaign Management: Managed email campaigns on MailChimp and Constant Contact through content marketing, customer list segmentation, and analytic for strategical email marketing, generating 150 leads. 

• Social Media Marketing : 

-Created social contents and Developed content calendar for Facebook, Instagram, and Twitter, total followers increased by 60%. 

 -Managed social accounts via Sprout Social, monitoring and measurement of a platform to support social media marketing efforts including content marketing and website traffic. 







Experience 4,Advertising Specialist/Carrefour Head Office 

 2011/04~2014/05 


Project Management : Executed multiple direct mail campaigns by collecting promotional products and events, collaborating with sales and design teams, and prioritizing print production schedules to deliver successful branding and sales. 


Product Marketing : Understood product-related features, market price and consumer insights to develop product strategies, boosting monthly profits. 


Market Research: Conducted research projects, i.e. trend analysis, competitive analysis, and target market to identify potential customers, strengthening advertising and sale strategies. 


Content Marketing : Created season-related or hot topics contents through topic discovery and product news to increase purchase of products and customer brand loyalty. 



Resume
Profile
Mdnsarp1gp43wzsl1wny

Vicky Hsu

Senior Project Manager with expertise in digital marketing, CRM, Software and Ecommerce
 I am a highly motivated and results-oriented project manager with over 4 years of experience, responsible for managing CRM platforms, digital marketing campaigns, websites, and e-commerce operations. Possessing a strong understanding of effective project management and the ability to develop and execute successful digital marketing strategies. I have achieved success in driving online traffic, increasing sales, and enhancing user experience.

0925997411

LinkedIn: https://www.linkedin.com/in/hsiaohan-hsu-1a4196a1/

Email: [email protected]

Skills

Google /Adobe Analytic 

 Project Management 

 Google AdWord& Facebook AD 

 SEO 

 E-commerce

Education

MS in Marketing, The University of Texas at Dallas, Dallas, Texas, USA May 2018 


BS in Department of Radio, Television, and Film,              The SHIH HSIN UNIVERSITY, Taipei, Taiwan June 2010 

Experiences

Experience 1,APAC Digital Marketing Software & Ecommerce Project Manager/ASUS

2018/11-Present

• Project Management:  Plan for worldwide ecommerce, website and CRM programs launch involved cross-function team coordination, schedule control, increasing site traffic and online APAC sale by 3-5%. 

 • Competitor Analysis: Identify local user’s demands and pain points and analyze competitors’ functions and UXUI designs, solving user’s problems and enhancing product competitiveness. 

 • System Management & Integration:  

-Integrate ecommerce and website, with business requirement identification, API integration, functional testing and UAT. All software projects are delivered on time with expected quality. 

 -Co-ordinate ecommerce, website, digital marketing products which including system management, local training and case sharing for worldwide digital marketing, with 10% increase in a usage rate per year. 

• Data Analysis: Measure KPIs of all digital marketing campaigns, ecommerce and website, including user behavior data, pageviews, conversion rate and registration rate, effectively optimizing digital marketing strategies. 


Experience 3,Ecommerce Intern/Akola Project

2017/09~2018/05 

E-commerce Site Management : Managed E-commerce site-Shopify and site content updates, and Executed online marketing campaigns such as SEM, SEO and data analysis to drive an online traffic and sale. 


Data Analysis 

-Utilized Google Analytic to analyze number of visitors, user behavior, search term and device to create effective marketing plans. 


-Analyzed Facebook and Instagram data such as the best to post, user interest and age to target right people.


 -Utilized Excel to analyze company’s sale data and evaluated the effectiveness of marketing campaigns, creating graph and charts, database manipulation to marketing managers, optimizing marketing strategies. 


SEM : Managed Google AdWords including keyword optimization and budget bidding based on conversion rate and click-through rate, increasing the click-through rate to 4%. 


SEO: Utilized SEMrush, Screaming Frog, Google Console Search and Keywords tools to analyze website and keywords, updated keywords on website HTML tag and optimized user experience, driving 20% of traffic to the website.


Experience 2,Digital Marketing Assistant /S-Squared Creative

 July 2018- September 2018

• Executed B2B & B2C projects while supporting clients’ activities for email and fundraising program including planning, creative development, email Production, and campaign tracking and reporting.

 • Email Campaign Management: Managed email campaigns on MailChimp and Constant Contact through content marketing, customer list segmentation, and analytic for strategical email marketing, generating 150 leads. 

• Social Media Marketing : 

-Created social contents and Developed content calendar for Facebook, Instagram, and Twitter, total followers increased by 60%. 

 -Managed social accounts via Sprout Social, monitoring and measurement of a platform to support social media marketing efforts including content marketing and website traffic. 







Experience 4,Advertising Specialist/Carrefour Head Office 

 2011/04~2014/05 


Project Management : Executed multiple direct mail campaigns by collecting promotional products and events, collaborating with sales and design teams, and prioritizing print production schedules to deliver successful branding and sales. 


Product Marketing : Understood product-related features, market price and consumer insights to develop product strategies, boosting monthly profits. 


Market Research: Conducted research projects, i.e. trend analysis, competitive analysis, and target market to identify potential customers, strengthening advertising and sale strategies. 


Content Marketing : Created season-related or hot topics contents through topic discovery and product news to increase purchase of products and customer brand loyalty.