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On
4-6 years
6-10 years
10-15 years
More than 15 years
Past
Solution Architect & technical support - Technical leader @ADLINK Technology Inc. 凌華科技2018 ~ 2023
・
FAE, PM, AE,
Within one month
application issues raised by FAEs from branches and customers worldwide. This role provides ample opportunities to acquire new technical knowledge and gain insight into the industry. I primarily focus on our product line, which equips me with the skills needed to tackle complex challenges, including Microsoft accreditation, certification, BMC, IPMC, Ethernet, hardware design, VxWorks, Linux, Autoware, and more. During my tenure at ADLINK, I successfully resolved numerous technical issues that were previously deemed unsolvable. Additionally, I served as the technical leader for a crucial product line within the NCA BU, effectively handling technical issues for significant
Unemployed
・
Ready to interview
Full-time / Interested in working remotely
10-15 years
北台科學技術學院
・
English
行銷顧問 @精立數位行銷2019 ~ Present
・
Within one month
會總會 / 讓Google免費幫你做行銷 嘉義市政府 / EVERNOTE 提升工作效率的競爭力 空大育成女性創業中心 / 讓Google免費幫你做行銷 BMCA 企業經營管理顧問協會 / Google Analytics 中華民國職工福利發展協會 / Google Analytics 網站分析操作實戰班 學校 台東大學 / 網路商機 中
Employed
・
Open to opportunities
Part-time / Interested in working remotely
More than 15 years
樹德科技大學
Offline
Offline
Assistant Vice President @Barclays Bank2023 ~ Present
・
Application Engineer
Within two months
Vidya Patil Application Support EngineerAnsbach, Germany [email protected] Results-driven professional with 7 years of experience in technical support and data analysis across the finance, e-commerce, and telecommunications domains. Demonstrated expertise in providing high-quality technical support, resolving complex issues, and ensuring customer satisfaction. Proven track record of leveraging data analysis skills to drive informed decision-making and optimize processes. Skilled in troubleshooting diverse systems, managing incidents, and collaborating with cross-functional teams. Committed to continuous learning and personal growth, with a passion for leveraging technology to drive transformative change in the
Employed
Full-time / Interested in working remotely
6-10 years
University of Pune
・
Digital Marketing 
Consultant @Fusion Global Business Solutions2019 ~ 2023
・
RPA Developer / IT Lead
Within one month
Employed
Full-time / Interested in working remotely
10-15 years
Städtische Berufsschule für Informationstechnik
・
Fachinformatiker für SystemintegrationFull-time / Interested in working remotely
4-6 years
臺北城市科技大學
・
電子工程
Advisory Engineer @Lenovo2014 ~ Present
・
Hardware related
Within six months
Vincent Hi, I have 10+ years in hardware server design(both around Intel x86 and AMD silicon), especially of overall motherboard design and system management units(BMC/FPGA/PSoC application and architecture). I had also done coding in C++ for PSoC application and VLSI/VHDL for FPGA power sequence and peripheral interfaces for server. I am hands-on and interested in all things enginnering related. Hardware related Taipei, TW [email protected]
Part-time / Interested in working remotely
6-10 years
Texas A&M University
・
Electrical Engineering
Firmware Engineer @美商安邁科技股份有限公司台灣分公司2022 ~ Present
・
Backend Engineer
Within six months
Yong-Xiang Liu [email protected] City, Taiwan Education National Chung Hsing University SepJunBachelor of Science in Computer Science and Engineering Work Experience BMC FW Engineer, AMI Taiwan. AprNow AMI SPX Redfish Familiar with DMTF Redfish specification Collaborate with other team to integrate raid controller into Redfish Experience of PLDM for Redfish Device Enablement (RDE) Experience of Redfish common service like AccountService, UpdateService, CertificateService, etc. FW/SW Engineer, Wistron Corp. JunNovEmbedded System Integration SoC communication with MCU through I 2 C, SPI, UART USB HID control and USB descriptor definition Statistics and
Employed
Full-time / Interested in working remotely
4-6 years
國立中興大學
・
資訊科學與工程學系
Operations Manager @Prestige express2015 ~ Present
・
Within six months
. Parra has a host of hobbies and interests. An avid sports fan, he routinely watches MLB, NBA, and NFL games. Elvis Parra counts the New York Knicks, Golden State Warriors, Los Angeles Lakers, New York Mets, and New York Giants as his favorite teams. He enjoys watching basketball and playing a few times every week with friends and relatives. In addition to playing basketball, he also enjoys biking on the weekends. Work Experience Operations Manager • Prestige express SeptemberPresent President • E&K Trucking MayAugust 2015 Owner Operator • Ironbound Express FebruaryMay 2004 Education BMCC Liberal Arts •
Employed
Full-time / Interested in working remotely
10-15 years
BMCC
・
Liberal Arts
System Integration Testing Engineer @Inventec2019 ~ Present
・
Within six months
Jiawei Huang System Integration Testing Engineer New Taipei City, Taiwan First job after graduation, as a system integration test engineer at Inventec Co., Ltd. Main work content is responsible for BIOS / BMC firmware test and OS compatibility test/Cert Test, Study technical documents, including Issue report / analysis / debugging and feature behavior clarification and using Test tool. Testing work requires Cross-functional teamwork to speed up issue solving and clarification, and also Familiar with server architecture, CPU, Memory, Storage and Network. Related test skills include using ITP tool , RAS/FDM/MSP
Employed
Full-time / Interested in working remotely
4-6 years
Chihlee University of Technology
・
Department of Information ManagementEmployed
Full-time / Interested in working remotely
6-10 years
世新大學 Shih Hin University
・
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Definition of Reputation Credits
Technical Skills
Specialized knowledge and expertise within the profession (e.g. familiar with SEO and use of related tools).
Problem-Solving
Ability to identify, analyze, and prepare solutions to problems.
Adaptability
Ability to navigate unexpected situations; and keep up with shifting priorities, projects, clients, and technology.
Communication
Ability to convey information effectively and is willing to give and receive feedback.
Time Management
Ability to prioritize tasks based on importance; and have them completed within the assigned timeline.
Teamwork
Ability to work cooperatively, communicate effectively, and anticipate each other's demands, resulting in coordinated collective action.
Leadership
Ability to coach, guide, and inspire a team to achieve a shared goal or outcome effectively.
Within two months
Application Support Engineer
Barclays Bank
・
2023 ~ Present
Professional Background
Current status
Employed
Job Search Progress
Professions
Technical Support, Analyst, Database
Fields of Employment
Finance, FinTech / InsurTech, Investment Banking
Work experience
6-10 years
Management
I've had experience in managing 1-5 people
Skills
Languages
English
・
Native or Bilingual
German
・
Beginner
Marathi
・
Native or Bilingual
Hindi
・
Native or Bilingual
Job search preferences
Positions
Application Engineer
Job types
Full-time
Locations
Germany
Remote
Interested in working remotely
Freelance
Yes, I'm currently a full-time freelancer
Educations
School
University of Pune
Major
Digital Marketing
Results-driven professional with 7 years of experience in technical support and data analysis across the finance, e-commerce, and telecommunications domains. Demonstrated expertise in providing high-quality technical support, resolving complex issues, and ensuring customer satisfaction. Proven track record of leveraging data analysis skills to drive informed decision-making and optimize processes. Skilled in troubleshooting diverse systems, managing incidents, and collaborating with cross-functional teams. Committed to continuous learning and personal growth, with a passion for leveraging technology to drive transformative change in the industry.
Contact: +4915122804947
IT Skills
- Tools: Putty, JIRA, Service now, Zendesk, Microsoft AFE,Jenkins, MS-OFFICE, Google sheets, Tableau Desktop, Salesforce, Oracle Workspace, Essbase,Kibana
- Languages:Bash XML,XCL,JSON, HTML, Linux,Python
- Operating System: Windows and Linux
- Database: Hadoop, MySql, Oracle
Core Competency
- Process Improvement
- Software Maintenance
- Incident Resolution
- Root Cause Analysis
- Customer Relationship Management
- L2/L3 Technical Support
- KPI/SLA Monitoring
- Liaison and Co-ordination
Language
- German
- English
- Hindi
- Marathi
Work Experience
Assistant Vice President • Barclays Bank
February 2023 - Present
- Provide L2 support for applications such as vision plus and Bancos(G&H) which focus on card payments and loans.
- Performing audit request on BarclaysCard Visa with external and internal auditors.
- Running daily and monthly reconciliation and settlement for BarclayCard visa transactions to identify and correct any discrepancies.
- Resolving Barclays Credit card and loans tickets using internal AFE and giving customers the timely update and required fix.
- Working on large Visa and credit card data to fix old issues and disabling the CVV.
- Represented huge credit card data using Microsoft Excel in presentations to show various data and changes
- Run SQL queries in HADOOP for data analysis and troubleshooting purposes.
- Handle incidents and JIRA tickets, resolving issues related to the Bancos application.
- Collaborate with cross-functional teams to identify and resolve technical issues promptly.
- Managed Active Directory and Email systems, ensuring smooth user authentication and email functionality
- Perform manual uploads for monetary and non-monetary transactions, ensuring accurate data processing for Barclays credit card users.
- Deliver high-quality end-user devices and applications support to ensure user satisfaction.
- Prepared documents and standard operating procedures for knowledge sharing and process improvement.
Application Manager • Zalando SE
July 2022 - December 2022
- Received and addressed customer order issues, especially for high-end luxury products, ensuring timely resolution.
- Collaborated with Level 3 teams and developers, as well as L1 teams, to resolve issues related to Salesforce and JIRA.
- Created Tableau dashboards for incident management in an internal team
- Utilized Zalando's built-in applications and reproduced issues in the sandbox environment for root cause analysis.
- Played a key role in solving major bug issues for customers, including renowned brands like Adidas.
- Identified errors via KIBANA and learnt the process of API calls to identify the source of the issue.
- Implemented workarounds and solutions to address identified issues and improve system performance.
Senior Support Analyst • Barclays
April 2019 - April 2022
- Loading Security, metadata, member list, rules, data, journals, etc
- Performing Windows Patching activity every month and quarterly maintenance.
- Performed Daily and monthly reconciliation and settlement for UK BARCLAYCARD Visa transactions, identifying and correcting any discrepancies.
- Performed operations on a large amount of BarclaysCard data to provide the requested data to senior management.
- Created internal service now dashboard using Tableu to manage internal tickets.
- Writing python scripts for automation
- Certificate renewals on virtual machines and windows servers
- Performed daily health checks to ensure availability of Oracle Workspace, Smart View, and other HFM applications for users.
- Provided support to users during regression testing and collaborated with the development team to address major issues.
- Configured and monitored daily overnight batches, resolving any related issues.
- Conducted regular catch-ups with business users to understand their needs and enhance system processes.
- Monitored daily batches, resolving errors within SLA and maintaining documentation on SharePoint.
- Led the quarterly release cycles, coordinating with stakeholders to ensure smooth transitions.
Senior Executive • Vodafone Intelligent Solutions (_VOIS)
May 2017 - March 2019
- Managed Active Directory and Email systems, ensuring smooth user authentication and email functionality.
- Supported Vodafone Spain's Arbor Billing System, ensuring the smooth operation of control-m jobs.
- Provided IT and technical support to end-users, troubleshooting Windows and Linux operating systems issues.
- Provided 24/7 support, working in shifts (morning, evening, and night) to ensure continuous system availability.
- Supported Okta applications, assisting users with access management and troubleshooting.
- Implemented changes and improvements to optimize system performance and efficiency.
Education
2017 - 2020
University of Pune
Master of Business Administration (MBA)
2014 - 2017
University of Pune
Bachelor's in Computer Application
Results-driven professional with 7 years of experience in technical support and data analysis across the finance, e-commerce, and telecommunications domains. Demonstrated expertise in providing high-quality technical support, resolving complex issues, and ensuring customer satisfaction. Proven track record of leveraging data analysis skills to drive informed decision-making and optimize processes. Skilled in troubleshooting diverse systems, managing incidents, and collaborating with cross-functional teams. Committed to continuous learning and personal growth, with a passion for leveraging technology to drive transformative change in the industry.
Contact: +4915122804947
IT Skills
- Tools: Putty, JIRA, Service now, Zendesk, Microsoft AFE,Jenkins, MS-OFFICE, Google sheets, Tableau Desktop, Salesforce, Oracle Workspace, Essbase,Kibana
- Languages:Bash XML,XCL,JSON, HTML, Linux,Python
- Operating System: Windows and Linux
- Database: Hadoop, MySql, Oracle
Core Competency
- Process Improvement
- Software Maintenance
- Incident Resolution
- Root Cause Analysis
- Customer Relationship Management
- L2/L3 Technical Support
- KPI/SLA Monitoring
- Liaison and Co-ordination
Language
- German
- English
- Hindi
- Marathi
Work Experience
Assistant Vice President • Barclays Bank
February 2023 - Present
- Provide L2 support for applications such as vision plus and Bancos(G&H) which focus on card payments and loans.
- Performing audit request on BarclaysCard Visa with external and internal auditors.
- Running daily and monthly reconciliation and settlement for BarclayCard visa transactions to identify and correct any discrepancies.
- Resolving Barclays Credit card and loans tickets using internal AFE and giving customers the timely update and required fix.
- Working on large Visa and credit card data to fix old issues and disabling the CVV.
- Represented huge credit card data using Microsoft Excel in presentations to show various data and changes
- Run SQL queries in HADOOP for data analysis and troubleshooting purposes.
- Handle incidents and JIRA tickets, resolving issues related to the Bancos application.
- Collaborate with cross-functional teams to identify and resolve technical issues promptly.
- Managed Active Directory and Email systems, ensuring smooth user authentication and email functionality
- Perform manual uploads for monetary and non-monetary transactions, ensuring accurate data processing for Barclays credit card users.
- Deliver high-quality end-user devices and applications support to ensure user satisfaction.
- Prepared documents and standard operating procedures for knowledge sharing and process improvement.
Application Manager • Zalando SE
July 2022 - December 2022
- Received and addressed customer order issues, especially for high-end luxury products, ensuring timely resolution.
- Collaborated with Level 3 teams and developers, as well as L1 teams, to resolve issues related to Salesforce and JIRA.
- Created Tableau dashboards for incident management in an internal team
- Utilized Zalando's built-in applications and reproduced issues in the sandbox environment for root cause analysis.
- Played a key role in solving major bug issues for customers, including renowned brands like Adidas.
- Identified errors via KIBANA and learnt the process of API calls to identify the source of the issue.
- Implemented workarounds and solutions to address identified issues and improve system performance.
Senior Support Analyst • Barclays
April 2019 - April 2022
- Loading Security, metadata, member list, rules, data, journals, etc
- Performing Windows Patching activity every month and quarterly maintenance.
- Performed Daily and monthly reconciliation and settlement for UK BARCLAYCARD Visa transactions, identifying and correcting any discrepancies.
- Performed operations on a large amount of BarclaysCard data to provide the requested data to senior management.
- Created internal service now dashboard using Tableu to manage internal tickets.
- Writing python scripts for automation
- Certificate renewals on virtual machines and windows servers
- Performed daily health checks to ensure availability of Oracle Workspace, Smart View, and other HFM applications for users.
- Provided support to users during regression testing and collaborated with the development team to address major issues.
- Configured and monitored daily overnight batches, resolving any related issues.
- Conducted regular catch-ups with business users to understand their needs and enhance system processes.
- Monitored daily batches, resolving errors within SLA and maintaining documentation on SharePoint.
- Led the quarterly release cycles, coordinating with stakeholders to ensure smooth transitions.
Senior Executive • Vodafone Intelligent Solutions (_VOIS)
May 2017 - March 2019
- Managed Active Directory and Email systems, ensuring smooth user authentication and email functionality.
- Supported Vodafone Spain's Arbor Billing System, ensuring the smooth operation of control-m jobs.
- Provided IT and technical support to end-users, troubleshooting Windows and Linux operating systems issues.
- Provided 24/7 support, working in shifts (morning, evening, and night) to ensure continuous system availability.
- Supported Okta applications, assisting users with access management and troubleshooting.
- Implemented changes and improvements to optimize system performance and efficiency.
Education
2017 - 2020
University of Pune
Master of Business Administration (MBA)
2014 - 2017