Advantech Inc., Mar 2023 - Now (Remote, USA)

Solution Architecture

• Strategic Pre-sales Engagement: Spearheaded pre-sales efforts to proactively establish strong technical relationships with customer engineers, management, and architects at strategic accounts.
• Technical Project Leadership: Led technical project support initiatives to secure customer design wins and ensure ongoing success. Collaborated closely with sales teams to achieve mutual objectives.
• Collateral Development: Produced sample applications, product demos, technical documents, and other pertinent materials to support sales, marketing, and customer support endeavors.
• Technical Training: Delivered comprehensive technical product training to the sales team, channel partners, system integrators, OEMs, and end-users, enhancing their product knowledge and capabilities.
• Cross-functional Collaboration: Worked collaboratively with Product Managers and the Software Engineering Team at headquarters to address technical issues promptly and recommend product enhancements, ensuring continuous product improvement.
  

FII USA Inc., Aug 2019 - Feb 2023 (Wisconsin, USA)

Sr. IT Manager

• Team Leadership: Effectively led and managed a PM team of 5 members, as well as a MES software development team of 5 members.
• IT Account Management: Served as the internal IT account manager for manufacturing operations, collaborating closely with users to gather requirements spanning network infrastructure, MES, WMS, SAP, and BI systems.
• Customer Relationship Management: Acted as the primary IT point of contact for customers, diligently collecting their specific requirements. Successfully implemented an EDI system, facilitating seamless data integration across five systems, including the customer's SAP, B2B, our B2B, SAP, and MES systems.
• SAP S4/HANA Project Management: Functioned as the SAP S4/HANA IT project manager, collaborating with users to design and optimize supply chain processes. Worked closely with the SAP development team to ensure the delivery of user-specific requirements. Implemented new plant codes and designed multiple Fiori reports to enhance functionality and reporting capabilities.
  

MoshiMori Co., Ltd, Feb 2016 - Mar 2018 (Taipei, Taiwan)

Co-founder and PD Team Leader

• Product Development Leadership: Held the role of overseeing the product development team, providing direction and leadership for the design and development of ERP products.
• Project Management: Managed project activities, collaborating closely with client stakeholders to gather comprehensive requirements for ERP systems and processes. Led the design of software solutions and presented proposals to clients. 
• Visual Communication: Utilized visual aids such as diagrams, wireframes, and prototypes to effectively convey user needs and project proposals to clients, ensuring clear and concise communication.
• Government Subsidy Achievement: Organized and executed the product development plan, resulting in the successful acquisition of subsidies and rewards from the Taiwanese government, specifically through the Small Business Innovation Research (SBIR) program.
• Server Operations and Source Control: Oversaw server operations on cloud platforms like AWS, Azure, and Linode. Implemented GitLab to efficiently manage source code for the development team, ensuring version control and collaboration.
  

ThroughTek Co., Ltd, Dec 2014 - Feb 2016 (Taipei, Taiwan)

Project Manager (Team Leader)

• Team Leadership: Led a team of 7 members in executing IoT projects, accumulating experience in more than 30 projects.
• Business Collaboration: Collaborated closely with business and product owners to define project vision and provide expert recommendations for solutions. Served as the primary point of contact between business stakeholders and delivery teams. 
• Project Management Enhancement: Established and implemented an effective project management process, resulting in improved project timeliness and an increase in project closure rates by over 50%. 
• Client Negotiation: Represented the company in negotiations with clients concerning compensation and remedial actions, ensuring the resolution of issues to the satisfaction of all parties involved.
  

Hon Hai Precision Industry CO., Ltd, Feb 2012 - Dec 2014 (Chongqing, China)

Printer Production Planning Department Leader

• Team Coordination: Led a team of 27 members and conducted daily production meetings to efficiently coordinate production resources. Successfully drove alignment between supply chain and production departments to consistently meet shipment targets.
  

• Operational Analytics: Supervised a team of four members in planning and executing daily Profit and Loss (P&L) and manufacturing Key Performance Indicator (KPI) analytics.
• Site Relocation: Orchestrated the relocation of the internal manufacturing line from Shenzhen to Chongqing, successfully completing the transition within a six-month timeframe.
  

• Material Flow Optimization: Directed a team of eight members in the strategic design of material flow and the seamless implementation of a Warehouse Management System (WMS).
• Situation Center Setup: Successfully established a Factory War Room and seamlessly integrated it with the VMI Hub Logistics System for real-time monitoring of manufacturing and logistics operations.
  

Hon Hai Precision Industry CO., Ltd, Aug 2010 - Feb 2012 (Shenzhen, China)

Printer & Notebook IE

• Logistics Cost Reduction Project Owner: Led and executed a comprehensive project focused on reducing logistics costs, resulting in significant savings for the organization.
• Manufacturing Efficiency Enhancement: Spearheaded initiatives to improve manufacturing efficiency, optimizing production processes and resource allocation for enhanced productivity.
• Supply Chain Process Review: Conducted a thorough review of supply chain processes, identifying areas for enhancement and implementing strategic improvements to streamline operations and boost overall efficiency.