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Team Lead Manager of Technical Operation @Finstek - GMI
2023 ~ Present
Operations Manager / Team Leader / Product Manager / Platform Administrator
Within two months
System Maintenance
Technical Support
Active Directory
Employed
Ready to interview
Full-time / Interested in working remotely
4-6 years
National Taipei University of Technology
Industrial Engineering
Avatar of 吳正文.
Avatar of 吳正文.
技術維運部經理 @紅心辣椒娛樂科技股份有限公司(台灣)
2008 ~ Present
Project Lead / Tech Lead / Team Lead / Technical Manager
Within one month
., Ltd., serving as the Manager of the Group's IT Technical Operations Department, where I lead a team of 8 members to complete various technical projects for gaming products, ensuring the secure and stable operation of the group's information environment and products. During my tenure as Technical Department Manager, in addition to honing technical skills, I exhibited passion and unique insights into gaming products. In 2014, I was entrusted to lead core members to establish a new technical team at the subsidiary (Cayenne's Ark) while concurrently holding the position of Mobile Game Product Manager
Linux System Administration
System Engineering
Network Administration
Employed
Ready to interview
Full-time / Interested in working remotely
More than 15 years
台北城市科技大學
電機
Avatar of Mac Ho.
Avatar of Mac Ho.
Past
Senior Manager @Micron Technology 台灣美光
2022 ~ 2023
people manager
Within one month
Ho Chee Seong Technical Project Manager Open for interesting & challenging opportunities. Proficient at cross-functional communication, collaboration inside and outside organizations. Product & Test engineering, Project & OSAT management domains including technical, operation with strong leadership skills. MNC working experience, excellent communication skills with multiple languages. Taiwan Province, Taiwan 工作經歷 Technical Project Manager • Nordic Semiconductor ASA HsinChu County/City, Taiwan Play multiple roles in the organization; coordination and OSAT management. Led multiple test development projects in parallel across 4 geographical locations (Taiwan, Philippines, Norway, Finland) and worked with more than 10 ATE test
Improvement
Leadership
Facilitator
Unemployed
Ready to interview
Full-time / Interested in working remotely
More than 15 years
國立清華大學 National Tsing Hua University
Master of Business Administration-MBA , Business Administration and Management , General
Avatar of WEI-CHE TSENG.
Active
Avatar of WEI-CHE TSENG.
Active
Site Relaibility Engineer @Digital Forest Technologies
2023 ~ Present
SRE /DevOp engineer
Within one month
and infrastructure thereby enabling them to perform their tasks and business objectives. Technical Operation Engineer Digital Forest Technologies • 四月九月 2023 Provide partner technical operation support and the best solution. Being the communication key between the Developer team and the partner side. Daily cloud server operation and maintenance. Create the alert for server or business monitoring. Live stream creation and maintenance. Troubleshooting and analyzing issues and pointing out the problem for Dev.Technical document writing. Responsibility Assist partner technical operation Write document SOP and provide product manual and troubleshooting steps
Grafana
ELK(ElasticSearch)
Uptime
Employed
Open to opportunities
Full-time / Interested in working remotely
6-10 years
明新科技大學
電子工程學系
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Office/Warehouse Manager @Melt Fit Active
2021 ~ Present
More than one year
Word
PowerPoint
Microsoft Office
Full-time / Interested in working remotely
10-15 years
Purdue University Global
Information Technology
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Avatar of the user.
IT support @Storex CA
2020 ~ Present
CTO
More than one year
Firewall
TCP/IP protocols
Cloudstack
Employed
Full-time / Interested in working remotely
More than 15 years
Pontifícia Universidade Católica de Minas Gerais
Graduate in Information Security Management
Avatar of Jaheer Babu Dorigundla.
Avatar of Jaheer Babu Dorigundla.
Past
Associate Consultant @Capgemini Technology Services India Limited
2016 ~ 2019
Test Engineer/QA Analyst
Within six months
Jaheer Babu Dorigundla Ambitious and goal-driven IT Professional offering a steadily advancing International IT experience providing an expert IT Operations management, technical support and testing products, actively looking for job opportunities in The Netherlands. (I possess a work permit and no sponsorship is needed in the future too. I am willing to work in shifts and also willing to travel in Europe if the project requires travelling). Mobile No:Amsterdam, Netherlands. [email protected] Skills Certifications ISTQB Foundation Level Certification Oracle cloud Infrastructure Foudations 2020 Associate Oracle Autonomous Database Cloud 2020 Specialist Certied
Reliability
Dedicated
Compatibility
Unemployed
Full-time / Interested in working remotely
4-6 years
JNTU
Bachelor of Technology in Electronics and Communication Engineering
Avatar of Daru Dito.
Avatar of Daru Dito.
Network Engineer (mikrotik) @D-Net
2006 ~ 2011
IT Manager
Within six months
Process, Change Management Process. - External Processes: On-boarding process, Off-boarding process, New Hires Registration process, Payment Information Registration. - Company Processes & Procurement Management: Tender Process, Contract Signing Process, Vendor Registration Process, Seal Registration Process, Signature Registration Process, Contract Payment Process, Expense Claim Process. - IT Functions management - IT Technical management - IT Operation management - IT Helpdesk management • IT Planning Management • IT Policies and Processes Management • IT Budgeting & Spending Management • IT Staffing & Assignment Management • IT Project Management • IT Performance Management • IT Contract Management • IT Vendor Management • IT Assets Management • Managing of design standards IT system and IT services in Local
Communication
Google Cloud Platform
Project Management
Employed
Full-time / Interested in working remotely
10-15 years
Universitas Indraprasta PGRI (UNINDRA)
Computer Science
Avatar of PeiChen Chuang.
Avatar of PeiChen Chuang.
Authorized Instructor @(ISC)²
2023 ~ Present
Manager
Within six months
designing, and maintaining websites, ensuring their proper functioning, and updating and maintaining them according to customer needs. Database Management: Responsible for managing website databases, including design, performance optimization, and maintenance, to ensure data accuracy and integrity. System Security: Responsible for ensuring the security of the website system and preventing potential attacks and threats to ensure its availability and confidentiality. Security Training: Delivering training sessions to clients (system administrator) on various topics related to information security, such as data protection, password management, and security operation. Technical Support: Providing technical support and solutions to websi...
Cybersecurity Risk Management
IT Management
IT Infrastructure
Employed
Not open to opportunities
Full-time / Interested in working remotely
6-10 years
National Cheng Kung University
Master's degree, Environmental Engineering
Avatar of 張皓.
Avatar of 張皓.
Field Service Engineer @Cytiva Taiwan
2021 ~ Present
Customer Service Manager
More than one year
AKTA Chromatography, Biacore SPR instrument. Control software operation. Technical software station operation and installation. Service Maintenance : 6 month / Year. Instrument IQ/OQ and RQ. Hardware, Software Troubleshooting. Mechanical/Calibrator Adjustment. Cytiva products Training certificate. Customer Service / Internal System Operation Phone / Email / onsite support. Build up customer trust. Provide technical suggestion. Achieve Team revenue target and NPS score. Calibration tools management. Personal schedule management. Skill in Roche Instrument & Server Responsible 17 Customers and 69 instruments Clinical chemistry, Immunochemistry, Pre/Post
Maintenance & Repair
Troubleshooting
Customer Service
Employed
Full-time / Interested in working remotely
6-10 years
中原大學
生物醫學工程

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Within one month
Site Reliability Engineer
Logo of Digital Forest Technologies.
Digital Forest Technologies
2023 ~ Present
Taipei, 台灣
Professional Background
Current status
Employed
Job Search Progress
Open to opportunities
Professions
System Architecture, DevOps / System Admin, Technical Support
Fields of Employment
Games, SaaS / Cloud Services, Software
Work experience
6-10 years
Management
I've had experience in managing 1-5 people
Skills
Grafana
ELK(ElasticSearch)
Uptime
hearbeat
AWS EC2
AWS CLI
AWS ELB
AWS S3
Windows Server
Application Insights
Bitbucket
Git
Wowza Streaming Engine
Nginx
Kubernetes
Communication
linux
Python
Excel
powershell scripting
influxdb
Powershell Automation
Batch Script
Shell Script
git
bitbucket
Logstash
Filebeat
F5
Octopus Deploy
Ansible
AWS
RabbitMQ
Couchbase
Lambda
kibana
Azure DevOps
MSSQL
WordPress
Languages
English
Fluent
Chinese
Native or Bilingual
Job search preferences
Positions
SRE /DevOp engineer
Job types
Full-time
Locations
Taipei, 台灣, Bangkok, 泰國, Toronto, 安大略加拿大
Remote
Interested in working remotely
Freelance
No
Educations
School
明新科技大學
Major
電子工程學系
Print

Carl Tseng

Site Reliability Engineer

  Taipei City, Taiwan

Site ReliaEngineer。Taipei City, Taiwan。8 years in IT Industry. Passionate about learning technology and exploring new possibilities. Analysis of data and problems and making the problem gone is the key to a successful stable system.

Technical Skill

   Kubernetes    AWS      Linux     Python    Shell  Kibana  Nginx  Azure Devops 

  • Database: MSSQL, InfluxDB
  • Programming: Powershell, Batch, Shell, Python, C
  • Automation: Kubernetes, Ansible, Octopus
  • Monitoring: Kibana, Grafana, ElasticSearch, Filebeat, Heartbeat, Logstash, Zabbix, AppInsight, Prometheus
  • Version Control: Git, Bitbucket, Azure Devops
  • Networking: F5
  • Streaming: Wowza, FFMPEG

Soft Skill

  • Communication
  • Negotiation
  • Critical Thinking
  • Teamwork
  • Organizational
  • Problem-solving
  • Stress management
  • Creativity
  • Conflict management
  • Adaptability
  • Time management

Language

  • Mandarine
  • English

Work Experience

Site Reliability Engineer

Digital Forest Technologies  •  九月 2023 - Present

Provide solutions that enable end-to-end monitoring and reliability of all production systems, ensuring exceptional end-user Quality of Experience and Quality of Service. And to ensure that all users are provided with correct and functional software and infrastructure thereby enabling them to perform their tasks and business objectives.


Technical Operation Engineer

Digital Forest Technologies  •  四月 2019 - 九月 2023

Provide partner technical operation support and the best solution. Being the communication key between the Developer team and the partner side. Daily cloud server operation and maintenance. Create the alert for server or business monitoring. Live stream creation and maintenance. Troubleshooting and analyzing issues and pointing out the problem for Dev.Technical document writing.

Responsibility

  • Assist partner technical operation 
    • Write document SOP and provide product manual and troubleshooting steps.
    • Automation script - Powershell / Batch
      • Automation - log backup
      • Automation - keep files only specific days
      • Automation - upload file to S3
      • Logs generation - Live stream.
      • Automation - Network line performance detection
      • Automation - Collobration with relevant team for auto switch network line
      • Automation - Against issue to provide shorten solution to kill task,
  • Monitoring tools : Filebeat / Heartbeat / Logstash / Elastic-search / Kibana / Grafana /AppInsight
    • Live Stream monitoring & alert logic
    • Live stream video file monitoring & alert logic
    • Application Error rate monitoring & alert logic
    • Network line monitoring & alert logic
    • App log monitoring and create visualization and alerting.
  • Cloud service research and operation
    • Provide solution for fixing gaming system latency issue. (primary & backup plan )
    • Discuss with developer and design architecture to make streaming run smoothly
    • Cloud migration from on-premise to AWS. (Live stream)
    • Cloud migration from on-premise to AWS. (Web server involve)
    • S3 CLI automation
    • EC2 CLI windows manager automation
    • EBS CLI plenty type change 
    • AWS File gateway research and POC test
    • Target Group CLI Register & De-Register.
  • DevOps / CICD procedure optimized 
    • Ansible to deploy powershell / batch script,assist team member to save time manually clean disk space.
    • Git to manage config file pull/push to Azure,assist team member one by one deploy host and also benefit for backup config
    • Octopus for deployment
  • Log system management
    • Store logs to Kibana or Application Insight for creating visualization or alerting
  • Linux/Windows VM daily operation
    • Grafana as daily monitoring for CPU, Memory, Disk and Network.
    • Octopus deploy release package.
    • IIS maintenance.
  • Video file archive and migration
    • Evaluate for the best solution to migrate system from on-premise to AWS. (AWS EC2)
    • Migrate Website from on-premise to AWS
    • Evaluate the cost and make decision for system stability.
  • Live Stream migration
    • Migrate system from on-premise to AWS (AWS EC2)
    • Wowza Live Streaming setup
    • RTMP streaming setup
    • Live Stream daily operation (RTMP, HLS, MJPEG and Http-Flv)
    • Collaboration with relevant team to optimize TTFB (CDN, ELB)
  • Database daily operation (MSSQL)
    • Data query 
    • Request by client to update table.
    • Review SQL script and deployment
    • Modify Store procedure
    • Job failure fix

IT System Engineer

Binary Technology  •  九月 2021 - 四月 2022

  • Planning and training local new comer and run 3 months plan in fully english

  • To be mentor lead new comer and share knowledge 3 months after finish the on-board training

Product Engineer

BIOSTAR MICRO-Technology  •  五月 2017 - 四月 2019

Responsibility

  • Customer Service
    • Provide solution to customer
  • Mining Rig
    • Discuss with RD specification.
    • Discuss with sales and customer specification.
    • On-site deploy the mining system (JP, CHN)
  • Mining System setup
    • Against virtual currency to setup mining system(XMR, ETH)
    • Provide solution to manage 2500 Rigs
    • Write batch Script to deploy system.
    • Write batch script to control GPU fan and temperature.
    • Evaluate cost and profit

System Engineer

 EBM Technologies  •  八月 2015 - 四月 2017

Responsibility

  • Customer Service
    • Remote operation Window Server & MSSQL
    • On-site to do daily operation.
    • PACS system maintenance.
  • Databasee migration and maintenance
    • Daily issue fix.
    • Upgrade database version
    • Create snapshot and backup DB
    • Create backup in another location.
  • PACS system POC
    • Instrument manufacturer need to send data and video to PACS system and setup.
    • POC HIS system connect to PACS system.

Education

2009 - 2013

Mingshin University of Science and Technology

Electronic Engineering

Certification

  AWS Certified Solutions Architect – Professional

NTU Information System Training Program - Python programming language training (375)

Resume
Profile

Carl Tseng

Site Reliability Engineer

  Taipei City, Taiwan

Site ReliaEngineer。Taipei City, Taiwan。8 years in IT Industry. Passionate about learning technology and exploring new possibilities. Analysis of data and problems and making the problem gone is the key to a successful stable system.

Technical Skill

   Kubernetes    AWS      Linux     Python    Shell  Kibana  Nginx  Azure Devops 

  • Database: MSSQL, InfluxDB
  • Programming: Powershell, Batch, Shell, Python, C
  • Automation: Kubernetes, Ansible, Octopus
  • Monitoring: Kibana, Grafana, ElasticSearch, Filebeat, Heartbeat, Logstash, Zabbix, AppInsight, Prometheus
  • Version Control: Git, Bitbucket, Azure Devops
  • Networking: F5
  • Streaming: Wowza, FFMPEG

Soft Skill

  • Communication
  • Negotiation
  • Critical Thinking
  • Teamwork
  • Organizational
  • Problem-solving
  • Stress management
  • Creativity
  • Conflict management
  • Adaptability
  • Time management

Language

  • Mandarine
  • English

Work Experience

Site Reliability Engineer

Digital Forest Technologies  •  九月 2023 - Present

Provide solutions that enable end-to-end monitoring and reliability of all production systems, ensuring exceptional end-user Quality of Experience and Quality of Service. And to ensure that all users are provided with correct and functional software and infrastructure thereby enabling them to perform their tasks and business objectives.


Technical Operation Engineer

Digital Forest Technologies  •  四月 2019 - 九月 2023

Provide partner technical operation support and the best solution. Being the communication key between the Developer team and the partner side. Daily cloud server operation and maintenance. Create the alert for server or business monitoring. Live stream creation and maintenance. Troubleshooting and analyzing issues and pointing out the problem for Dev.Technical document writing.

Responsibility

  • Assist partner technical operation 
    • Write document SOP and provide product manual and troubleshooting steps.
    • Automation script - Powershell / Batch
      • Automation - log backup
      • Automation - keep files only specific days
      • Automation - upload file to S3
      • Logs generation - Live stream.
      • Automation - Network line performance detection
      • Automation - Collobration with relevant team for auto switch network line
      • Automation - Against issue to provide shorten solution to kill task,
  • Monitoring tools : Filebeat / Heartbeat / Logstash / Elastic-search / Kibana / Grafana /AppInsight
    • Live Stream monitoring & alert logic
    • Live stream video file monitoring & alert logic
    • Application Error rate monitoring & alert logic
    • Network line monitoring & alert logic
    • App log monitoring and create visualization and alerting.
  • Cloud service research and operation
    • Provide solution for fixing gaming system latency issue. (primary & backup plan )
    • Discuss with developer and design architecture to make streaming run smoothly
    • Cloud migration from on-premise to AWS. (Live stream)
    • Cloud migration from on-premise to AWS. (Web server involve)
    • S3 CLI automation
    • EC2 CLI windows manager automation
    • EBS CLI plenty type change 
    • AWS File gateway research and POC test
    • Target Group CLI Register & De-Register.
  • DevOps / CICD procedure optimized 
    • Ansible to deploy powershell / batch script,assist team member to save time manually clean disk space.
    • Git to manage config file pull/push to Azure,assist team member one by one deploy host and also benefit for backup config
    • Octopus for deployment
  • Log system management
    • Store logs to Kibana or Application Insight for creating visualization or alerting
  • Linux/Windows VM daily operation
    • Grafana as daily monitoring for CPU, Memory, Disk and Network.
    • Octopus deploy release package.
    • IIS maintenance.
  • Video file archive and migration
    • Evaluate for the best solution to migrate system from on-premise to AWS. (AWS EC2)
    • Migrate Website from on-premise to AWS
    • Evaluate the cost and make decision for system stability.
  • Live Stream migration
    • Migrate system from on-premise to AWS (AWS EC2)
    • Wowza Live Streaming setup
    • RTMP streaming setup
    • Live Stream daily operation (RTMP, HLS, MJPEG and Http-Flv)
    • Collaboration with relevant team to optimize TTFB (CDN, ELB)
  • Database daily operation (MSSQL)
    • Data query 
    • Request by client to update table.
    • Review SQL script and deployment
    • Modify Store procedure
    • Job failure fix

IT System Engineer

Binary Technology  •  九月 2021 - 四月 2022

  • Planning and training local new comer and run 3 months plan in fully english

  • To be mentor lead new comer and share knowledge 3 months after finish the on-board training

Product Engineer

BIOSTAR MICRO-Technology  •  五月 2017 - 四月 2019

Responsibility

  • Customer Service
    • Provide solution to customer
  • Mining Rig
    • Discuss with RD specification.
    • Discuss with sales and customer specification.
    • On-site deploy the mining system (JP, CHN)
  • Mining System setup
    • Against virtual currency to setup mining system(XMR, ETH)
    • Provide solution to manage 2500 Rigs
    • Write batch Script to deploy system.
    • Write batch script to control GPU fan and temperature.
    • Evaluate cost and profit

System Engineer

 EBM Technologies  •  八月 2015 - 四月 2017

Responsibility

  • Customer Service
    • Remote operation Window Server & MSSQL
    • On-site to do daily operation.
    • PACS system maintenance.
  • Databasee migration and maintenance
    • Daily issue fix.
    • Upgrade database version
    • Create snapshot and backup DB
    • Create backup in another location.
  • PACS system POC
    • Instrument manufacturer need to send data and video to PACS system and setup.
    • POC HIS system connect to PACS system.

Education

2009 - 2013

Mingshin University of Science and Technology

Electronic Engineering

Certification

  AWS Certified Solutions Architect – Professional

NTU Information System Training Program - Python programming language training (375)