Cairo, Cairo Governorate, Egypt
Versatile Senior Manager specializing in Safety , TPM , Industrial , Facility &Sustainability skilled at planning, implementing and overseeing key improvements to drive business growth and efficiency. History of cultivating an open culture with free exchange of information. Pursuing new professional challenges with a growth-oriented company.
January 2022 - Present
•Shape and implement an HSE strategy, fully integrated into all business and operation processes. This will involve building strong, effective relationships with both internal and external stakeholders at senior levels.
•Advise the Managing Director and Senior Management teams on the implications of current and emerging HSE legislation
•Provide assurance that risk is effectively managed through delivery of operations with an equally excellent approach to safety, reliability and quality.
•Be the Terminal change agent (“change anchor”) for the Operational Excellence programs.
•Inspire and lead the HSE Team.
•Drive data collection within the areas of circular economy, energy performance, climate change, e-waste, ICT as a driver of sustainable cities and society and set performance targets
•Interface with internal Company stakeholders and initiatives to ensure compliance and fulfillment of sustainability & ESG requirements
•Train and direct personnel to ensure integrity of environmental data for the purpose of internal and external reporting
•Secure that data and reports are available for submittal to internal and external stakeholders e.g., customers, investors, regulatory agencies, and organizations
•Initiate and support key customer engagements to support the business, explore new business models considering sustainability, and to support overall revenue generation and growth
•Drive innovation, strategies, targets and requirements as well as leading green projects/programs to improve portfolio sustainability performance
•Coordinate and lead on all building services and facilities management.
•Building relations with customers, key stakeholders and other departments.
•Be responsible for the annual operating budget of buildings services, including service charge budget management.
•Drive value from suppliers and leads on all operational contract management and tendering.
•Establish and maintain best practice protocol for all PPM and life cycle works.
•Assesses the feasibility of building projects, oversees and manages from inception to completion.
•Drive environmental best practice.
•Ensure compliance with statutory and legal requirements, and best practice processes.
•Create and monitor the effectiveness of service level agreements.
•Manage, analyses and report on maintenance budgets as well as KPI’s and SLA’s of contractors.
•Support the Facilities Management team when faced with technical challenges across the estate.
August 2018 - January 2022
•Develop and lead manufacturing engineering activities to improve the use of machinery (OEE) and reducing cycle time.
•Lead improvement of manufacturing processes in the plant studying products and manufacturing methods.
• Drive continuous improvement in conversion cost as measured by company KPIs.
• Improve productivity and manufacturing efficiency by analyzing use of work force, Space requirement and layout across operations in the plant.
•Drive local plans to reduce energy and water consumption, also by introducing new company standard.
•Confers with plant management and central ME regarding manufacturing capabilities, production plans and other considerations to facilitate production process.
•Prepares product and process reports by collecting, analyzing and summarizing information and trends.
•Develops plant operation budgets and Capex plans in cooperation with Central ME.
•In charge of plant infrastructures and facilities projects (Fire Protection, Safety, property protection and security).
Delivery of Facilities Management services to an exceptionally high standard.
•Devise, manage, and deliver the annual Facilities budget.
•Work across all sites to support all aspects of operational FM service delivery for the business.
•Ensure good communication channels are developed and maintained with internal customers/stakeholders, as well as external providers.
•Organize and chair regular ‘touch-points’ and meetings to ensure all objectives and requirements are clearly communicated across the FM team.
•Generate and deliver management reports to internal stakeholders including the senior management team, incorporating performance metrics.
•Undertake and manage Facilities and Buildings projects as required.
•Develop and maintain a change control system to log and control building modification projects, ensuring adherence to budgets whilst delivering those projects in a timely fashion and in accordance with quality and brand expectations.
•Advise the Leadership team in relation to the allocation of space and office accommodation within buildings owned or occupied by SE.
•Develop, review, and keep the Business Continuity Plan and corresponding arrangements up to date, fit for purpose and regularly tested.
•Assess and forecast financial performance of the Facilities function, including comparison of actuals to budget. Consider, outlook, and manage activity to deliver agreed financial outcomes.
•Identify opportunities that will continuously improve all aspects of FM operations.
•Focus on quality-of-service delivery, ensuring best practice.
•Take overall responsibility for all Hard FM services (eg: HVAC Systems, Mechanical & Electrical, Asset Management, Plant & Equipment, Fire and Security Systems, Building Maintenance Work and Projects, etc), as well as Reactive and Preventative Maintenance control.
•Take overall responsibility for all Soft FM services (eg: Cleaning, Waste Management, Landscaping, Decorations, Furnishings, Car Parking, Workspace Management, etc).
•Ensure all safety critical FM systems and procedures are legally compliant, operational and fit for purpose.
•Lead the Energy Environmental/Sustainability focus for FM.
•Support the development of FM contracts and contractor management.
•Contribute to FM Procurement strategy and benchmarking projects.
•Identify, implement, develop and maintain a CAFM system incorporating SLA’s along with other performance parameters and metrics.
•Lead and control Property Management, working with the Facilities Manager, wider Operations team, Legal Dept, and others, on rental rates, service charges, business rates, lease requirements, etc.
•Development, management and reporting of Facilities budgets supported by the Finance team.
April 2014 - August 2018
•Follows and enforces all safety policies and procedures including use of safety equipment (PPE) and equipment safeguards; Works to advance and promote the safety culture of the Company
•Ensures maintenance is performed in compliance with EHS&S and PSM requirements including Management of Change documentation and Mechanical Integrity documented inspections; develops systems as necessary to document compliance
•Leads the Company in development and implementation of industry standard reliability practices, including, but not limited to: selection and setup of site CMMS systems, development of preventative and predictive maintenance programs, equipment criticality analyses, spare parts strategies, and training of site maintenance personnel
•Establishes metrics to monitor reliability and efficiency performance (e.g. OEE, % unplanned downtime, mean-time between failures, PM compliance, etc)
•Develops strategies to improve maintenance costs by reducing break/fix, unplanned or repeat failures, and otherwise inefficient use of Company maintenance resources
•Develops requirements for maintenance technician performance. Creates strategies for technical training of and/or selective hiring of maintenance personnel to ensure that skill sets required for effective facility maintenance are attained
•Develops and implements standard documentation procedures as applicable
•Selects, manages and works jointly with engineering or construction personnel in executing capital projects as required
•Submits periodic budget and status reports on projects under his or her control
•Provides technical support to production, maintenance, and other technical personnel as required.
March 2008 - April 2014
•Utilized fishbone diagrams and failure mode effects analysis to attack critical customer complaint issues.
•Collaborated with production and engineering to schedule and complete projects and special assignments and identify opportunities for short and long-term improvements.
•Used Six Sigma SIPOC and DMAIC process to initiate and lead problem-solving efforts.
•Created and implemented project plans for new or improved industrial processes.
•Visually inspected and tested machinery and equipment, performing routine preventive maintenance.
•Dismantled defective machines and equipment and installed new or repaired parts.
•Reviewed technical documentation to complete equipment maintenance and repair.
•Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
•Developed preventive maintenance schedules to minimize downtime and optimize performance.
•Supervised maintenance functions, working collaboratively with sanitation crews on shop floor upkeep and repairs.
February 2007 - March 2008
•Collaborated with operations services procurement peers for company-wide sourcing events, systems and initiatives.
•Evaluated and reviewed procurement documents and participated in facility inspections.
•Provided Requests for Information (RFIs) to potential suppliers for quotations on desired requirements.
•Maintains partnerships with whole supply chain to drive regular performance reviews against quality, cost and delivery.
•Approved requisitions, placed purchase orders and expedited goods and services to meet Just In Time (JIT) inventory controls.
•Developed division business plan to support corporate goals for total inventory, turn rates and aged inventory.
•Created monthly and quarterly budget reports comparing projected costs with actual performance.
•Proposed logistics solutions for customers.
•Prepared and delivered high-quality employee training to help companies eliminate overhead, material and labor costs.
2023 - 2025
2001 - 2006
Cairo, Cairo Governorate, Egypt
Versatile Senior Manager specializing in Safety , TPM , Industrial , Facility &Sustainability skilled at planning, implementing and overseeing key improvements to drive business growth and efficiency. History of cultivating an open culture with free exchange of information. Pursuing new professional challenges with a growth-oriented company.
January 2022 - Present
•Shape and implement an HSE strategy, fully integrated into all business and operation processes. This will involve building strong, effective relationships with both internal and external stakeholders at senior levels.
•Advise the Managing Director and Senior Management teams on the implications of current and emerging HSE legislation
•Provide assurance that risk is effectively managed through delivery of operations with an equally excellent approach to safety, reliability and quality.
•Be the Terminal change agent (“change anchor”) for the Operational Excellence programs.
•Inspire and lead the HSE Team.
•Drive data collection within the areas of circular economy, energy performance, climate change, e-waste, ICT as a driver of sustainable cities and society and set performance targets
•Interface with internal Company stakeholders and initiatives to ensure compliance and fulfillment of sustainability & ESG requirements
•Train and direct personnel to ensure integrity of environmental data for the purpose of internal and external reporting
•Secure that data and reports are available for submittal to internal and external stakeholders e.g., customers, investors, regulatory agencies, and organizations
•Initiate and support key customer engagements to support the business, explore new business models considering sustainability, and to support overall revenue generation and growth
•Drive innovation, strategies, targets and requirements as well as leading green projects/programs to improve portfolio sustainability performance
•Coordinate and lead on all building services and facilities management.
•Building relations with customers, key stakeholders and other departments.
•Be responsible for the annual operating budget of buildings services, including service charge budget management.
•Drive value from suppliers and leads on all operational contract management and tendering.
•Establish and maintain best practice protocol for all PPM and life cycle works.
•Assesses the feasibility of building projects, oversees and manages from inception to completion.
•Drive environmental best practice.
•Ensure compliance with statutory and legal requirements, and best practice processes.
•Create and monitor the effectiveness of service level agreements.
•Manage, analyses and report on maintenance budgets as well as KPI’s and SLA’s of contractors.
•Support the Facilities Management team when faced with technical challenges across the estate.
August 2018 - January 2022
•Develop and lead manufacturing engineering activities to improve the use of machinery (OEE) and reducing cycle time.
•Lead improvement of manufacturing processes in the plant studying products and manufacturing methods.
• Drive continuous improvement in conversion cost as measured by company KPIs.
• Improve productivity and manufacturing efficiency by analyzing use of work force, Space requirement and layout across operations in the plant.
•Drive local plans to reduce energy and water consumption, also by introducing new company standard.
•Confers with plant management and central ME regarding manufacturing capabilities, production plans and other considerations to facilitate production process.
•Prepares product and process reports by collecting, analyzing and summarizing information and trends.
•Develops plant operation budgets and Capex plans in cooperation with Central ME.
•In charge of plant infrastructures and facilities projects (Fire Protection, Safety, property protection and security).
Delivery of Facilities Management services to an exceptionally high standard.
•Devise, manage, and deliver the annual Facilities budget.
•Work across all sites to support all aspects of operational FM service delivery for the business.
•Ensure good communication channels are developed and maintained with internal customers/stakeholders, as well as external providers.
•Organize and chair regular ‘touch-points’ and meetings to ensure all objectives and requirements are clearly communicated across the FM team.
•Generate and deliver management reports to internal stakeholders including the senior management team, incorporating performance metrics.
•Undertake and manage Facilities and Buildings projects as required.
•Develop and maintain a change control system to log and control building modification projects, ensuring adherence to budgets whilst delivering those projects in a timely fashion and in accordance with quality and brand expectations.
•Advise the Leadership team in relation to the allocation of space and office accommodation within buildings owned or occupied by SE.
•Develop, review, and keep the Business Continuity Plan and corresponding arrangements up to date, fit for purpose and regularly tested.
•Assess and forecast financial performance of the Facilities function, including comparison of actuals to budget. Consider, outlook, and manage activity to deliver agreed financial outcomes.
•Identify opportunities that will continuously improve all aspects of FM operations.
•Focus on quality-of-service delivery, ensuring best practice.
•Take overall responsibility for all Hard FM services (eg: HVAC Systems, Mechanical & Electrical, Asset Management, Plant & Equipment, Fire and Security Systems, Building Maintenance Work and Projects, etc), as well as Reactive and Preventative Maintenance control.
•Take overall responsibility for all Soft FM services (eg: Cleaning, Waste Management, Landscaping, Decorations, Furnishings, Car Parking, Workspace Management, etc).
•Ensure all safety critical FM systems and procedures are legally compliant, operational and fit for purpose.
•Lead the Energy Environmental/Sustainability focus for FM.
•Support the development of FM contracts and contractor management.
•Contribute to FM Procurement strategy and benchmarking projects.
•Identify, implement, develop and maintain a CAFM system incorporating SLA’s along with other performance parameters and metrics.
•Lead and control Property Management, working with the Facilities Manager, wider Operations team, Legal Dept, and others, on rental rates, service charges, business rates, lease requirements, etc.
•Development, management and reporting of Facilities budgets supported by the Finance team.
April 2014 - August 2018
•Follows and enforces all safety policies and procedures including use of safety equipment (PPE) and equipment safeguards; Works to advance and promote the safety culture of the Company
•Ensures maintenance is performed in compliance with EHS&S and PSM requirements including Management of Change documentation and Mechanical Integrity documented inspections; develops systems as necessary to document compliance
•Leads the Company in development and implementation of industry standard reliability practices, including, but not limited to: selection and setup of site CMMS systems, development of preventative and predictive maintenance programs, equipment criticality analyses, spare parts strategies, and training of site maintenance personnel
•Establishes metrics to monitor reliability and efficiency performance (e.g. OEE, % unplanned downtime, mean-time between failures, PM compliance, etc)
•Develops strategies to improve maintenance costs by reducing break/fix, unplanned or repeat failures, and otherwise inefficient use of Company maintenance resources
•Develops requirements for maintenance technician performance. Creates strategies for technical training of and/or selective hiring of maintenance personnel to ensure that skill sets required for effective facility maintenance are attained
•Develops and implements standard documentation procedures as applicable
•Selects, manages and works jointly with engineering or construction personnel in executing capital projects as required
•Submits periodic budget and status reports on projects under his or her control
•Provides technical support to production, maintenance, and other technical personnel as required.
March 2008 - April 2014
•Utilized fishbone diagrams and failure mode effects analysis to attack critical customer complaint issues.
•Collaborated with production and engineering to schedule and complete projects and special assignments and identify opportunities for short and long-term improvements.
•Used Six Sigma SIPOC and DMAIC process to initiate and lead problem-solving efforts.
•Created and implemented project plans for new or improved industrial processes.
•Visually inspected and tested machinery and equipment, performing routine preventive maintenance.
•Dismantled defective machines and equipment and installed new or repaired parts.
•Reviewed technical documentation to complete equipment maintenance and repair.
•Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
•Developed preventive maintenance schedules to minimize downtime and optimize performance.
•Supervised maintenance functions, working collaboratively with sanitation crews on shop floor upkeep and repairs.
February 2007 - March 2008
•Collaborated with operations services procurement peers for company-wide sourcing events, systems and initiatives.
•Evaluated and reviewed procurement documents and participated in facility inspections.
•Provided Requests for Information (RFIs) to potential suppliers for quotations on desired requirements.
•Maintains partnerships with whole supply chain to drive regular performance reviews against quality, cost and delivery.
•Approved requisitions, placed purchase orders and expedited goods and services to meet Just In Time (JIT) inventory controls.
•Developed division business plan to support corporate goals for total inventory, turn rates and aged inventory.
•Created monthly and quarterly budget reports comparing projected costs with actual performance.
•Proposed logistics solutions for customers.
•Prepared and delivered high-quality employee training to help companies eliminate overhead, material and labor costs.
2023 - 2025
2001 - 2006