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De 4 a 6 años
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Avatar of Kripal Kumar Das.
Avatar of Kripal Kumar Das.
Senior Consulta @HCL Technologies Ltd.
2023 ~ Presente
Senior Developer
En un mes
Kripal Kumar Das Senior Consultant Salesforce Industries CPQ(Vlocity) Salesforce Omnistudio Developer Certified || Salesforce Platform Developer -1 Certified Siebel CRM Developer I have over 7 years of IT Industry experience in the Customer Relationship Management Domain. Have experience on CRM tools such as Salesforce Industries (Vlocity)CRM and Siebel [email protected] Work Experience May 2023 Senior Consultant HCL Technologies Working as Salesforce Integration Developer. Project Profile: Becton Dickinson. Project Duration : November 2023 to Present. Role/Title: Integrate, Design, Develop and Support Salesforce Application for seamless integration with Oracle CPQ . Account Business
HTML/CSS
Siebel CRM
Siebel OpenUI
A tiempo completo / Interesado en trabajar a distancia
De 4 a 6 años
KIIT UNIVERSITY
Bachelor of Technology-Electrical Engineering
Avatar of the user.
Avatar of the user.
Past
Senior Operations Representative @Concentrix IBM Daksh Services India Pvt.Ltd
2018 ~ 2022
Salesforce Developer, Administrator
En un año
Power BI
SQL
Salesforce Administrator
Desempleado
A tiempo completo / Interesado en trabajar a distancia
6-10 años
Chatrapati Sahuji Maharaj Kanpur University, Kanpur
Commerce
Avatar of Leon Lee.
Avatar of Leon Lee.
顧問 @資誠
PM、Consultant
En un mes
Leon Lee, PMP  CRM Consultant • Master of Marine Geology & Geophysics, Nation Taiwan University Customer Relationship Management (CRM) PM / consultant. Project Management Information System (PMIS) consultant. Good talent on cloud based software, and extensive experience on software implement. Career Goal - Customer success is the first priority. Skill CRM - Salesforce Salesforce Certified Administrator (#Salesforce Certified Advanced Administrator (#Salesforce Certified Sales Cloud Consultant (#Salesforce Certified Service Cloud Consultant(#Trailblazer rank: Ranger (160 badges, 135,125 points) 5+ years Salesforce CRM implement experience. Project Management 10+ years project management experience. 2
PMP
Salesforce Administrator
Salesforce Training
Empleado
A tiempo completo / Interesado en trabajar a distancia
10-15 años
國立台灣大學
海洋科學
Avatar of Devika Goel.
Avatar of Devika Goel.
Trainer (Freelancer) @Steadfast IT consulting
2020 ~ Presente
Salesforce Consultant
Más de un año
customize Salesforce according to their business requirements. Help Client staff to work smoothly on the Salesforce Platform to fulfill their daily jobs. Coordinated with project management staff on database development timelines and project scope. Tested programs and databases to identify issues and make them necessary modifications. Salesforce Administrator • HCL Technologies Ltd. DecemberApril 2016 Worked as Mentor and handled a small team and made changes in configuration of Salesforce com Oversee data migrations including planning, data cleaning, mapping, and data import Provide support in debugging and troubleshooting existing Salesforce systems Coordinate the deployment of Salesforce systems
Assisted
Planning Process
Troubleshooting
A tiempo completo / Interesado en trabajar a distancia
6-10 años
Maharshi Dayanand University
Bachelor of Computer Applications : Computer Engineering
Avatar of 陳禹廷.
Avatar of 陳禹廷.
客服/企劃管理師 @台灣經濟新報(TEJ)
2020 ~ Presente
績效分析、策略規劃
Más de un año
邁向更好的未來! Taipei, Taiwan │ [email protected] │技能 專業能力 績效分析 客戶關係管理 產品企劃 專案管理 流程改造 系統 MS系統 Tableau Salesforce CRM TEJ/Bankscope/Datastream 證照 證券商業務員 信託業業務人員 人身保險業務員 企業內部講師認證 語言 中文 英文 工作經歷 四月Present
word
excel
powerpoint
Empleado
No está abierto a oportunidades
A tiempo completo / Interesado en trabajar a distancia
De 4 a 6 años
元智大學
財務金融(五年一貫)
Avatar of the user.
Avatar of the user.
Sales Manager @AC-Engineering Orenburg
2007 ~ 2011
Product manager, Business system analyst, Project manager
Más de un año
JIRA
JIRA Confluence
Amplitude
Empleado
A tiempo completo / Interesado en trabajar a distancia
6-10 años
Google Analytics Academy
Advanced Google analytics
Avatar of Nguyễn Văn Thắng.
Avatar of Nguyễn Văn Thắng.
Salesforce Developer & Administrator @One Mount
2020 ~ Presente
Salesforce Developer, Administrator
En un mes
Salesforce Dec 2023 Platform Developer II Salesforce May 2023 Administrator Salesforce Dec 2022 Platform Developer I Salesforce Sep 2022 Pragmatic Scrum (Scrum Agile) hocvienagile.com Aug 2019 Language Skill Language Reading Listening Speaking Writing English Good Good Intermediate Intermediate Working Records Salesforce Sales & Service Cloud - One Mount Group Position: Salesforce Senior Specialist Job Description: Developed and maintained Salesforce systems, including Sales & Service Cloud, and Marketing Cloud. Integrated Salesforce systems with various external systems, such as Cisco, Confluent Kafka, SAP, Facebook, Zalo, Slack, Google Cloud, etc. Customized Salesforce systems using Salesforce Automation Tools like Flow Builder, App Builder
salesforce
java
Empleado
Abierto a oportunidades
A tiempo completo / No está interesado en trabajar a distancia
De 4 a 6 años
Trailhead by Salesforce
Customer Service Management
Avatar of the user.
Avatar of the user.
Salesforce Developer @恩智浦半導體 (NXP Semiconductors)
2019 ~ Presente
senior data scientist
Más de un año
Salesforce
SQL Server
Tableau
A tiempo completo / Interesado en trabajar a distancia
6-10 años
中原大學
數據管理
Avatar of 郭洨汶.
Avatar of 郭洨汶.
正工程師 @嘉捷科技股份有限公司
2021 ~ Presente
En seis meses
理財顧問 2002//4 襄理 明台產物保險公司 從事車險程式開發 公司使用nec系統px7600 程式開發語言為cobol平台為vis 資訊證照 Salesforce System Administrator Salesforce App Builder Salesforce Developer I Salesforce Developer II MuleSoft Certified Developer - Level 1 金融證照 產物保險業務員 人身保險業務員 投資型保險商品業務員 外幣收付之
Salesforce Developer
Informatica Cloud
JavaScript
A tiempo completo / Interesado en trabajar a distancia
10-15 años
輔仁大學
資訊管理系
Avatar of Kenneth Kang.
Avatar of Kenneth Kang.
Sales Administrator @Eli Lilly and Company
2013 ~ Presente
Product Manager/ Brand Manager
Más de un año
the email marketing, which deliver to HCP via email. New Product Launch Program - Shorten assignment, Eli Lilly and company, Taipei, 2017//06 Marketing analysis and forecast of new product launch program. Calculated the Feasibility Study Report for the new product in Taiwan market. Experience in Salesforce Sales Administrator of Diabetes injection team, Eli Lilly and Company, Taipei, 2017/01 - NOW Diabetes Injection products (Insulin, GLP-1 RA) Copied the experience in OAD strategies, which expanded the specialty in each hospital, not only focused on Meta but also CV and Nephrology. The YTD growth
Sales & Customer Service
Hospital Pharmacy
Pharmaceutical Industry
A tiempo completo / No está interesado en trabajar a distancia
De 4 a 6 años
National Cheng Chi University
MBA

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Profile 03 00@2x

Will Smith

I am an experienced Revenue Operations manager and Salesforce Consultant. Over the past 2 years I have worked as the lead in a Revenue Operations department to ensure growth, collaboration, efficiency, and data quality in a fast growing SaaS scale-up. During this time I have enjoyed being able to identify needs and subsequently run projects from start-to-finish whilst collaborating with every department in the company. I have a background in Economics so have always focused on being data-driven.


I am 3 times Salesforce Certified (Salesforce Administrator, Pardot Consultant, Pardot Specialist) and have extensive experience in Service Cloud as well as other Sales, Marketing, and Financial software.


   [email protected]

   60 53 85 40

   Copenhagen V. 

Experience

Revenue Operations Manager, ComplyCloud

October 2021 - Present

I joined ComplyCloud to start up the Revenue Operations team. My goal was to optimize process, increase collaboration between teams, and develop our Salesforce system to better support the growing business. 


We have reached a point where our CRM has strong data governance and a streamlined setup which allows all users, in any department, to get a view of the whole customer picture in a quick glance. Also, we have achieved the goal of Salesforce being the Single-Source-of-Truth for all departments in the company. 


Over 2 years I have enjoyed running many projects, involving every department in the company, a very small sample of those are:


- Building an extremely mature Sales process supporting the entire customer journey with significant automation. This aims to make all users life easier whilst ensuring data quality for easy tracking of all our KPIs. This includes integrations with data providers, a sales engagement platform, document signing, and billing.


- Re-building the Marketing Lead flow from a technical point so that we can always track all aspects of lead generation and the lead journey. 


- Working with our Tech team to build an integration between Salesforce with our app providing Customer Success an overview of customer activity and notifying them of customers' potential red flags.


- Integrating Salesforce with a new Subscription Management software so that all Financial information comes to-and-from Salesforce. This met the goal of Salesforce being the Single-Source-of-Truth for all financial data.

Salesforce Consultant, Arpedio Solutions 

January 2019 - September 2021

Arpedio Solutions is a consultancy focusing on Salesforce CRM projects. Having started as a student, I moved to full-time and worked as a consultant for over 2 years. I worked as a team, and also as lead consultant, on projects focusing mainly on Marketing Automation and Core CRM.


Having worked with both very large and very small clients allowed me to develop a wide range of skills and the ability to meet a company's current needs at their exact level of maturity.


My main take-aways from my time at Arpedio were developing expertise in CRM and learning to run projects from start to finish. From gathering business requirements, translating these into technical requirements, mapping As-Is and To-Be scenarios, stakeholder management, and hypercare and training.

Skills


 Data Analytics

I am very competent on how to approach, define, and execute data analysis. Whilst studying, I enjoyed using complex data analysis to determine otherwise emotional relationships, and I use this approach when analysing business activities, does what we're doing work for the reasons we think it works?

CRM Expert

As consultant, I designed and optimised CRM strategy for a wide range of clients. I my current role, I own the entire commercial software stack allowing me to delve more deeply and focus on more long-term goals. I am an expert in Sales Cloud, Service Cloud, Marketing Cloud Account Engagement (formerly Pardot) and the Salesforce Platform.

 Communication and change management

The key to the success of all project is user adoption and that involves communication and collaboration between all stakeholders. What I enjoy about Revenue Operations is being able to see the view from in between departments. I enjoy working with all colleagues to ensure we find the most efficient solution for everyone.

Certifications


Readings 00 00@2x

October 2020



Readings 00 01@2x

August 2019


Education


MSc Economics, University of Copenhagen (2018 - 2020)


BSc Economics and Business, University of Amsterdam (2015 - 2018)


About me

Coming from England and having lived in Amsterdam and Copenhagen. My Danish understanding is good enough to take meetings in Danish, however, I rarely speak Danish myself. Although, I know that should change at some point.


Outside of work, I like to socialise and play a lot of football and brew my own beer.

Resume
Perfil
Profile 03 00@2x

Will Smith

I am an experienced Revenue Operations manager and Salesforce Consultant. Over the past 2 years I have worked as the lead in a Revenue Operations department to ensure growth, collaboration, efficiency, and data quality in a fast growing SaaS scale-up. During this time I have enjoyed being able to identify needs and subsequently run projects from start-to-finish whilst collaborating with every department in the company. I have a background in Economics so have always focused on being data-driven.


I am 3 times Salesforce Certified (Salesforce Administrator, Pardot Consultant, Pardot Specialist) and have extensive experience in Service Cloud as well as other Sales, Marketing, and Financial software.


   [email protected]

   60 53 85 40

   Copenhagen V. 

Experience

Revenue Operations Manager, ComplyCloud

October 2021 - Present

I joined ComplyCloud to start up the Revenue Operations team. My goal was to optimize process, increase collaboration between teams, and develop our Salesforce system to better support the growing business. 


We have reached a point where our CRM has strong data governance and a streamlined setup which allows all users, in any department, to get a view of the whole customer picture in a quick glance. Also, we have achieved the goal of Salesforce being the Single-Source-of-Truth for all departments in the company. 


Over 2 years I have enjoyed running many projects, involving every department in the company, a very small sample of those are:


- Building an extremely mature Sales process supporting the entire customer journey with significant automation. This aims to make all users life easier whilst ensuring data quality for easy tracking of all our KPIs. This includes integrations with data providers, a sales engagement platform, document signing, and billing.


- Re-building the Marketing Lead flow from a technical point so that we can always track all aspects of lead generation and the lead journey. 


- Working with our Tech team to build an integration between Salesforce with our app providing Customer Success an overview of customer activity and notifying them of customers' potential red flags.


- Integrating Salesforce with a new Subscription Management software so that all Financial information comes to-and-from Salesforce. This met the goal of Salesforce being the Single-Source-of-Truth for all financial data.

Salesforce Consultant, Arpedio Solutions 

January 2019 - September 2021

Arpedio Solutions is a consultancy focusing on Salesforce CRM projects. Having started as a student, I moved to full-time and worked as a consultant for over 2 years. I worked as a team, and also as lead consultant, on projects focusing mainly on Marketing Automation and Core CRM.


Having worked with both very large and very small clients allowed me to develop a wide range of skills and the ability to meet a company's current needs at their exact level of maturity.


My main take-aways from my time at Arpedio were developing expertise in CRM and learning to run projects from start to finish. From gathering business requirements, translating these into technical requirements, mapping As-Is and To-Be scenarios, stakeholder management, and hypercare and training.

Skills


 Data Analytics

I am very competent on how to approach, define, and execute data analysis. Whilst studying, I enjoyed using complex data analysis to determine otherwise emotional relationships, and I use this approach when analysing business activities, does what we're doing work for the reasons we think it works?

CRM Expert

As consultant, I designed and optimised CRM strategy for a wide range of clients. I my current role, I own the entire commercial software stack allowing me to delve more deeply and focus on more long-term goals. I am an expert in Sales Cloud, Service Cloud, Marketing Cloud Account Engagement (formerly Pardot) and the Salesforce Platform.

 Communication and change management

The key to the success of all project is user adoption and that involves communication and collaboration between all stakeholders. What I enjoy about Revenue Operations is being able to see the view from in between departments. I enjoy working with all colleagues to ensure we find the most efficient solution for everyone.

Certifications


Readings 00 00@2x

October 2020



Readings 00 01@2x

August 2019


Education


MSc Economics, University of Copenhagen (2018 - 2020)


BSc Economics and Business, University of Amsterdam (2015 - 2018)


About me

Coming from England and having lived in Amsterdam and Copenhagen. My Danish understanding is good enough to take meetings in Danish, however, I rarely speak Danish myself. Although, I know that should change at some point.


Outside of work, I like to socialise and play a lot of football and brew my own beer.