to increase product usage rate and first purchase rate. - 10% increase in click-through rate for new registration welcome emails - 30% increase in product usage rate, and 5% increase in first purchase rate. Customer Service Team Leader SepAprCustomer Service Operations Management ◆ Trained 10+ members and developed comprehensive educational training materials and assessment plans. ◆ Established 40+ customer complaint-handling SOPs and technical support management procedures. Implemented service quality indicators and performance evaluation management methods. ◆ Responsible for integrating service support for projects in other business units and collaborative p...

Kung Ying Hsieh Product Designer New Taipei City, Taiwan 10+ years of experience in the UI/UX field of product design, including more than 4 years of team leadership roles. Passionate about creating innovative products that can bring inspiration and value to people. Work Experience Design Lead • 1TM Responsible for the design strategy and art direction across the 1TM ecosystem, a collaborative networking platform for web2 and web3 creators. Developed strategies to increase user engagement on the platform through the implementation of social networking and gamification features. Designed a team-oriented collaborative system, which

陳勤霖 神經工程博士背景的數據分析師 Ph.D. in Neuroscience from Neuroengineering lab I have 5 years of hands-on experience in image and data analysis with biotechnology innovation projects. Dependable ability in managing collaborative projects to success. Business-driven motivation to apply analytic skills to optimize the product and its development procedure. https://chinlinchen1312.wixsite.com/chin-lin-chen 工作經歷 一月十二月 2023 博士後研究員 洛桑大

Chang Vincent Taipei, Taiwan || [email protected] linkedin.com/in/vincentchang402 | https://github.com/vincechang Growth-minded Frontend Engineer with eight years of expertise in small and large teams, specializing in the development of interactive, user-friendly, and feature-rich web applications. Proven ability to lead collaborative efforts and adapt to modern web development trends. WORK EXPERIENCE Senior Front-End Software Engineer • KKStream Collaborated with the team to implement the all-in-one multimedia platform Kaleido within six months, facilitating the creation of online streaming platforms for businesses.

Maintenance Department Manager IT Department Specialist • Genuine Computer Co., Ltd. JuneJune 2008 HQ Information Equipment Update Planning. Neihu HQ Network Environment Optimization and Information Security. Establishment of Data Remote Backup Mechanism. Online Education Training Environment. IT Department Specialist • Eslite Bookstore JuneDecember 2005 Maintenance and Collaborative Planning of Eslite Xinyi Store's Network Environment During Store Expansion Phase. Improvement of Network Environments Across Eslite Bookstores. Planning of HQ Data Center and Network Infrastructure. Implementation of Email System and Spam Blocking Mechanism. Hello! I'm Marco Wu, also known as Zhengwen among

Syuan Wun Wang (Pamis) Software Engineer A versatile software engineer with a passion for open-source communities, dedicated to researching best practices and design patterns while continually learning new technologies. Possesses the ability to work independently and lead collaborative team efforts. Aspiring not only to contribute project deliverables for the company but also to grow together with the team, shaping a better organizational culture. https://pamiswang.github.io/ [email protected] Software Engineer Kaven Tech | 2022/01 - Present Backend Engineer Project Name Game SDK Integration Project Description Assisted in

Pan Ping-Han Experienced in SaaS company for 9 years, specializing in global customer service & digital marketing. Skilled in communication, coordination, and executing integrated strategies. Capable of both collaborative teamwork and efficient independent work. Taipei City, [email protected] WORK EXPERIENCE Senior Mar keting Specialist ASUS Cloud Corporation MarMay 2023 Integrated and utilized various marketing channels, including EDM, official website, social media, and cross-industry collaborations, for content marketing, achieving a breakthrough in the annual target attainment rate by exceeding 110%. Managed the company's official website and its content, collaborated with advertisers on