Dec 2021 - Present

Associate Product Manager  YaoJin Tech

Procure and discuss the requirements and technology needed internally and externally
- Proactively share and sync up the decisions and information, both verbal and written
- Define and review project objectives, mockups, and prototypes
- Prioritize and breakdown the project based on resources and goals

Implement and monitor the management plan
- Control the timescales and quality of deliverables, and assess risk and changes to the project through internal and external weekly meetings
- Improve continually on flows and features by phases

Mar 2020 - Nov 2021

Executive Assistant to Chairman  Asia Gaming

Collaborative projects and provide project updates on a coherent basis about strategy, adjustments, and progress.
- Monitor closely on the projects for timely and accurate reports
- Quickly send out clear meeting notes and follow up consistently on the commitments made

Summarized, prioritized, and researched information into a concise and usable format for the Chairman to review
- Conduct extensive data gathering, analysis, and integration for public and private investments in the United States, Europe, and Philippine markets
- Keep a strong sense of blockchain trends for valuable inputs and pay attention to user experience and product details

Aug 2016 - Feb 2021

Operation Analyst  TutorABC麥奇數位股份有限公司

Business Intelligence: Collected, analyzed, and presented data on business operation
- Understood how the data is stored and ETL them to BI warehouse
- Ascertained the business flows with Business, Finance, and Customer Service and maintained data quality as the workflow changed
- Built dashboards with Tableau to visualize real-time data and discovered new insights

Product Management: Bridged the gap between R&D and sales/marketing departments
- Defined the features and requirements of new products
- Optimized pricing and promotions of strategy across different channels
- Improved the profit model and performed sales analysis monthly for business decision-making

Project Support: Boosted the product support system go-live to update and change products immediately
- Examined and adjusted the product release process
- Gathered the users’ feedback and discussed the revised priority with the technical team

Feb 2015 - Aug 2016

Project Specialist  SGS Taiwan Limited

The Single Point of Contact: served as coordinator of Lab Textile
- Responded to online and overseas inquiries
- In charge of SGS-US subcontracting test orders from July 2015, creating USD 35,000
- Created and updated program documentation for more than 60 brands
- Dealt with time-sensitive cases to meet the regulations in different countries

Account Management: responsible for Under Armour and Bluesign
- Maintained the relationship with vendors of Under Armour (NTD 4.5 million in 2015) and Bluesign (NTD 300,000 in 2015), creating 40% of the revenues for the lab
- Delivered testing service and resolved customer complaints via phone and email

Internal Sales Reporting
- Tracked sales performance monthly and quarterly