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Avatar of Hsiao-Jen Cheng.
Avatar of Hsiao-Jen Cheng.
Project Manager Technical Support @BenQ Corporation
2019 ~ Present
Pre-sales/Technical Support
Within one month
and social media communication - HQ trainer to worldwide technical support engineers with up-to-date troubleshooting technic and technic that new products use - Decision maker for RMA, DOA, and NPI request from regional office Technical Sales Engineer ICOP Technology • OctoberMay 2019 Key accounts management for order inquiry, technical issue, and daily operation for pre- and after-sale service. Specialist in customer service, issue verification and troubleshooting, and document writing for product user manual, issue troubleshooting and product design, etc. - Revenue of a key account distributor increased continually at least for 4 years to 905 thousand US dollars - Attendee
Educational Training
Customer Service
Troubleshooting
Employed
Full-time / Interested in working remotely
6-10 years
Fu Jen Catholic University
English Language and Literature
Avatar of the user.
Avatar of the user.
新創產品經理 @家登精密工業股份有限公司
2020 ~ 2023
資深業務人員 / 商業拓展 / 客戶經理
Within one month
Word
Outlook
Excel
Employed
Not open to opportunities
Full-time / Interested in working remotely
4-6 years
景文科技大學(Jinwen University of Science and Technology)
應用英語系(主修)/旅館管理系(輔系)
Avatar of the user.
Avatar of the user.
SALES COORDINATOR CUM ACCOUNT @LONDON SALES COSMETICS SDN BHD
2021 ~ Present
Account Executive
Within one month
Word
Excel
UBS Accounting Software
Employed
Full-time / Interested in working remotely
6-10 years
Universiti Teknologi Mara (UiTM)
FINANCE
Avatar of 楊政肇.
Avatar of 楊政肇.
Past
FSE @台灣先藝科技股份有限公司ASM
2018 ~ 2023
客服工程師、設備工程師、製程工程師
Within one month
B-PVD/DIF/CVD) new installation Tier0~Tier2 complete above 10 tools, 1st relocation tool from Hsinchu and I responsible for that setup and service on-site include troubleshooting, retrofit, service contract, oversea training and certification LV1~3 2020'4-2023'11 ASM CKM team (CRM), coordinator for customer PM kits management (Over 100 sets kits)and FA parts failure rate, weekly meeting with customer manager on-site, damage parts maintenance, repair or 2nd source qualification, internal co-work with Finance set up the annual budget and asset lasting, Sales provide customer feedback and seeks additional available budget
Microsoft Office
SAP
Excel
Unemployed
Ready to interview
Full-time / Interested in working remotely
6-10 years
國立高雄應用科技大學
Mechanical engineering
Avatar of the user.
Avatar of the user.
Media Planning Assistant Manager @DAC_台灣迪艾思股份有限公司
2023 ~ Present
Account Manager
Within one month
Word
Excel
PowerPoint
Employed
Ready to interview
Full-time / Not interested in working remotely
4-6 years
National Taiwan University
Bachelor

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Technical Skills
Specialized knowledge and expertise within the profession (e.g. familiar with SEO and use of related tools).
Problem-Solving
Ability to identify, analyze, and prepare solutions to problems.
Adaptability
Ability to navigate unexpected situations; and keep up with shifting priorities, projects, clients, and technology.
Communication
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Time Management
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Teamwork
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Leadership
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Within one month
Assistant Manager
Logo of DAC_台灣迪艾思股份有限公司.
DAC_台灣迪艾思股份有限公司
2023 ~ Present
台北市, 台灣
Professional Background
Current status
Employed
Job Search Progress
Ready to interview
Professions
Account Executive, Digital Marketer, Marketing Director
Fields of Employment
AdTech / MarTech, Digital, Marketing / Communications
Work experience
6-10 years work experience (4-6 years relevant)
Management
I've had experience in managing 1-5 people
Skills
Word
Excel
PowerPoint
Meta Ads
Google Ads
Google Analytics
Digital Marketing
Communication Skills
Languages
Chinese
Native or Bilingual
English
Fluent
Japanese
Intermediate
French
Beginner
Job search preferences
Positions
Account Manager
Job types
Full-time
Locations
新北市, 台灣, 台北市, 台灣
Remote
Not interested in working remotely
Freelance
No
Educations
School
National Taiwan University
Major
Bachelor
Print

Iris Chen 陳彥羽

Account Manager

Experienced digital marketer with a proven track record in project management and cross-functional collaboration. Skilled in strategic planning, communication, and execution, ensuring timely delivery of results. Detail-oriented and adaptable team player with a strong problem-solving mindset.

  Taipei, Taiwan       0930-768-459        [email protected]             

Work Experience

Jan 2023 - Apr 2024

Assistant Manager

D.A.Consortium Inc.

  • Led a team of four from planning to implementation. Facilitated cross-functional communication for account performance and team coordination, ensuring timely delivery of results.
  • Managed client service, media planning, account management, and data-driven reporting.
  • Acted as a project facilitator, coordinating with internal and external partners for project management, timeline monitoring, and operational execution. Responsibilities included managing client website layout, creating product landing pages, developing advertising materials and social media content, overseeing dashboard development, and integrating KOL projects.
  • Executed client's new product launch with a minimum budget of 20 million over six months, coordinating KOL collaborations, advertorials, TV program placements, and paid advertising(FB, Google Ads, Taboola, LINE LAP). 

Apr 2020 - Dec 2022

D.A.Consortium Inc.

  • Client service, media planning, and account management.
  • Cross-functional communication for performance control. (Facebook, Google, Yahoo) Performance reporting including data visualization and data-driven proposals.
  • Maintained an average monthly media spend exceeding 6 million throughout 2021.
  • 23% of YoY revenue growth in 2020, and 19% of YoY revenue growth in 2021.

Dec 2016 - Apr 2020

Scheduling Operator

FOX Networks Group Asia

  • Responsible for daily program broadcast log creation, integrating program content, promotional resources, and advertisement cue arrangement, while ensuring the accuracy of mirror information and broadcast timings.
  • Created social media posts for American TV shows.
  • Uploaded and managed data on OTT platforms.

Jun 2014 - Jun 2016

Sales Administrator

Grand Dagu Company

  • Managed sales, distribution, shipping, and product inspection for OEM products to existing clients in the United States and Europe.
  • Expanded global customer base through online channels and participated in two Hong Kong trade shows to showcase company products and acquire new clients.

Education

Sep 2010 - Jun 2014

National Taiwan University

Foreign Language and Literatures

Jul 2012 - Aug 2012

IÉSEG School of Management

Iéseg International summer academy 2012

Skills

Media Planning

  • Facebook, Google Ads, Line, Taboola advertising planning and performance control.
  • KOL project execution.
  • Advertorial project execution.
  • News advertorial SOT project execution.

Project management

  • Cross-departmental and external collaborator communication for timely project execution.
  • Effective budget management for optimal efficiency.
Resume
Profile

Iris Chen 陳彥羽

Account Manager

Experienced digital marketer with a proven track record in project management and cross-functional collaboration. Skilled in strategic planning, communication, and execution, ensuring timely delivery of results. Detail-oriented and adaptable team player with a strong problem-solving mindset.

  Taipei, Taiwan       0930-768-459        [email protected]             

Work Experience

Jan 2023 - Apr 2024

Assistant Manager

D.A.Consortium Inc.

  • Led a team of four from planning to implementation. Facilitated cross-functional communication for account performance and team coordination, ensuring timely delivery of results.
  • Managed client service, media planning, account management, and data-driven reporting.
  • Acted as a project facilitator, coordinating with internal and external partners for project management, timeline monitoring, and operational execution. Responsibilities included managing client website layout, creating product landing pages, developing advertising materials and social media content, overseeing dashboard development, and integrating KOL projects.
  • Executed client's new product launch with a minimum budget of 20 million over six months, coordinating KOL collaborations, advertorials, TV program placements, and paid advertising(FB, Google Ads, Taboola, LINE LAP). 

Apr 2020 - Dec 2022

D.A.Consortium Inc.

  • Client service, media planning, and account management.
  • Cross-functional communication for performance control. (Facebook, Google, Yahoo) Performance reporting including data visualization and data-driven proposals.
  • Maintained an average monthly media spend exceeding 6 million throughout 2021.
  • 23% of YoY revenue growth in 2020, and 19% of YoY revenue growth in 2021.

Dec 2016 - Apr 2020

Scheduling Operator

FOX Networks Group Asia

  • Responsible for daily program broadcast log creation, integrating program content, promotional resources, and advertisement cue arrangement, while ensuring the accuracy of mirror information and broadcast timings.
  • Created social media posts for American TV shows.
  • Uploaded and managed data on OTT platforms.

Jun 2014 - Jun 2016

Sales Administrator

Grand Dagu Company

  • Managed sales, distribution, shipping, and product inspection for OEM products to existing clients in the United States and Europe.
  • Expanded global customer base through online channels and participated in two Hong Kong trade shows to showcase company products and acquire new clients.

Education

Sep 2010 - Jun 2014

National Taiwan University

Foreign Language and Literatures

Jul 2012 - Aug 2012

IÉSEG School of Management

Iéseg International summer academy 2012

Skills

Media Planning

  • Facebook, Google Ads, Line, Taboola advertising planning and performance control.
  • KOL project execution.
  • Advertorial project execution.
  • News advertorial SOT project execution.

Project management

  • Cross-departmental and external collaborator communication for timely project execution.
  • Effective budget management for optimal efficiency.