May 2021 - Jan 2023

Veeva Systems Inc.    Profile Compiler, Fully Remote

- Updated the database with new and updated KP and account information. 
- Prepared source data for computer entry by compiling and sorting information. 
- Processed KP and account source documents by reviewing data for deficiencies.

Aug 2020 - Jan 2021

Wei Yu Co., Ltd. (Wiedu Tibame)    Front-End Developer Trainee, Taoyuan, Taiwan 

- Used HTML5, CSS, Sass/SCSS, JavaScript, Vue.js, and jQuery to make responsive web pages (RWD) for the assigned project. 
- Used PHP, MyAdmin, and MySQL to complete the web page functions in the assigned project. 
- Used SourceTree, Gulp, GitHub, and Webpack in managing tasks, constructing automated processes, and modularizing resources.
- Worked on Wireframing, Prototyping, UI/UX for personal web design work

Nov 2018 - Feb 2020

Gemtek Technologies Co., Ltd.    Human Resources Sepcialist, Plzen, Czech Republic 

- Orchestrated daily communication between European vendors and Taiwanese management, streamlining the hiring process from initial needs assessment to employee evaluation. Duties encompassed recruitment planning, screening, onboarding administration, and fostering a cohesive workflow. 

- Directed and managed multiple vendor relationships to ensure alignment with business deadlines. Responsibilities included overseeing invoicing, securing sale tenders, drafting contract documents, nurturing strategic supplier relationships, and evaluating vendor performance. 

- Cultivated trustful relationships with European vendors, employees, and Taiwanese management by promptly addressing their needs and concerns. 

- Collaborated within cross-functional teams spanning Asia and Europe, maintaining frequent communication across different time zones to remain fully aligned with project goals and stakeholder expectations. 

- Contributed to the development of analytical policies and process improvements, while also enforcing disciplinary actions as necessary. 

- Coordinated with various departments to assess recruitment needs, collaborating with hiring managers to define job requirements, and develop job descriptions and specifications. 

Apr 2012 - Feb 2018

International Travel and Tourism Industry

Customer Service Representative , Taiwan / Australia / New Zealand / Ireland 

I lived in each country listed for approximately 1.5 years. I worked with people from over 20 nationalities.
- Provided bilingual customer service to achieve business deals.
- Responsible for the entire sales process, from order confirmation to production, shipping, invoicing, and customer service. 
- Organized and planned group activities for 50–80 people. 
- Supported other administrative duties such as invoicing and inventory updates.

Apr 2011 - Mar 2012

EyeDesign Visual Studio    Channel Planning Specialist , Taipei, Taiwan

-Developed channel strategies.
-Investigated and examined the marketing performance of displayed products.
-Collaborated with internal and external teams for marketing campaign. 

May 2010 - Dec 2010

U-Theatre Performance Art Group   Marketing Assistant , Taipei, Taiwan