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4-6 years
6-10 years
10-15 years
More than 15 years
United States
Past
Sr. Customer Service Representative @United Health Group2023 ~ 2024
・
Email and Customer Support Specialist
Within one month
the overall efficiency of the support services. OctoberApril 2023 Taipei, Taiwan Lead Patient Access Representative West Oaks Hospital Demostrated in organization Third quarter, successfully demonstrated excellent imporovement in pattient satisfaction utilitzing attention to detail and focus on patient needs and requests contributed the significant increase. Ability to proactively learn quickly verifying health insurance on various system platforms. Outline financial obligatins to both parents, referrals, and healthcare providers. Ambitous thinking by implementing a new scheduling acces database for new patient intake tracking,, which resulted in proved patient flow, reduced wait times, and increased patient client satisfaction adherence
Unemployed
・
Ready to interview
Full-time / Interested in working remotely
10-15 years
University of Phoenix
・
Business Administration and ManagementAI Engineer @Revlis Biotech Co. Ltd., Yunlin County, Taiwan2022 ~ Present
・
AI工程師、機器學習工程師、深度學習工程師、資料科學家、Machine Learning Engineer、Deep Learning Engineer、Data Scientist
Within two months
Employed
Full-time / Interested in working remotely
10-15 years
National Sun Yat-sen University
・
Biological Oceanography, Multivariate Analysis, Time Series Analysis 
Assistant Manager Accounts @SELF TOKEN 2012 ~ 2022
・
More than one year
Athena Pettit Assistant Manager Brooklyn, NY 11234, USA I am Finance Advisor and great Fashion Designer Skills Excellent Communication Learn Quickly Flexible Problem-Solving Skills Languages English — Fluent Title of the slide Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat. Ut wisi enim ad minim veniam, quis nostrud exerci tation ullamcorper suscipit lobortis nisl ut aliquip ex ea commodo consequat. Work Experience Assistant Manager Accounts • SELF TOKEN Financa Advisor AugustFebruary 2022 Education New York University Business Administration
Full-time / Interested in working remotely
6-10 years
New York University
・
Business AdministrationSales and Rentals Associate @Long and Mcquade
Music Producer
More than one year
Full-time / Interested in working remotely
10-15 years
RAC
・
Recording Arts and Production
Offline
Offline
Various
More than one year
Zara Amir Combining 4 years of experience at Uber Eats, along with various corporate and entrepreneurial client-facing roles, and a business commerce degree at Queens University. I have a unique story worth sharing with a proven track record to launch new businesses, solve complex problems, and to learn and execute quickly across multiple disciplines. I am passionate about international businesses that makes the world a better place, small and large, leading me to help kickstart a sharecrop business in Argentina, develop businesses that help build both music and creative artists, hold operational positions in health and fitness
Open to opportunities
Full-time / Interested in working remotely
4-6 years
Queens University
・
Bachelor of Commerce (B.Com.), International Business, Marketing
Senior Software Engineer (Full Stack) @Imperial Tech.2019 ~ 2021
・
Backend developer/Full-stack developer
Within one year
Mu-De Wang I'm a software developer with 6 years of experience in developing web backend and frontend services in a variety of domains and tech-stacks. My strongest skills are Javascript, Golang and ReactJS, I also have some experience in CI/CD (including build and release) and Automation Programing (e.g. translation crawler and environment builder). I am very flexible with different technologies and methodologies, and so am able to learn and adapt to new environments quickly. Fullstack Engineer, Backend Engineer, Senior Software Engineer [email protected] Skills Front-End
Employed
・
Not open to opportunities
Full-time / Remote Only
4-6 years
National Taiwan University of Science and Technology
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Computer Science
Content Writer @BrandYourself2018 ~ 2021
・
UI/UX Designer, Instructional Designer, Illustrator, Teaching
Within six months
in creating, executing, and optimizing integrated digital content and marketing strategies to drive engagement and grow customer bases. Because of her extensive knowledge of front- and back-end design, Aimie improves the user experience while incorporating SEO best practices and positively affects her client's bottom line. She quickly adapts to dynamic market conditions, acquiring speedy expertise in client niches, and has the skills to learn new technology rapidly. As a time management professional, Aimie can easily prioritize and balance simultaneous projects. Dual bachelor's degrees in Hospitality and Computer Science are part of why Aimie
Employed
・
Not open to opportunities
Full-time / Interested in working remotely
More than 15 years
Millersville University
・
Computer ScienceHousekeeper @Maid Brigade2023 ~ Present
・
Administrator and Customer Service Specialist
Within one year
Employed
Full-time / Interested in working remotely
6-10 years
LaPorte High School
Within one month
.A.,) Health/Health Care Administration/Management Queen's College Bachelor of Science (B.S.), Political Science and Government New Horizon Counseling Center Providing the best quality behavioral health care and care management to communities throughout Queens, the Brooklyn, and Nassau. Click here to learn more. Map Don’t Let Your Work Keep You Down It’s well documented that more than 25 percent of American employees feel work-related stress. Stressful encounters can come from clashing with coworkers, missing deadlines, being overworked, and dealing with professional problems. Read more Video
Not open to opportunities
Full-time / Not interested in working remotely
More than 15 years
Hofstra University
・
Business AdministrationThe Most Lightweight and Effective Recruiting Plan
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Definition of Reputation Credits
Technical Skills
Specialized knowledge and expertise within the profession (e.g. familiar with SEO and use of related tools).
Problem-Solving
Ability to identify, analyze, and prepare solutions to problems.
Adaptability
Ability to navigate unexpected situations; and keep up with shifting priorities, projects, clients, and technology.
Communication
Ability to convey information effectively and is willing to give and receive feedback.
Time Management
Ability to prioritize tasks based on importance; and have them completed within the assigned timeline.
Teamwork
Ability to work cooperatively, communicate effectively, and anticipate each other's demands, resulting in coordinated collective action.
Leadership
Ability to coach, guide, and inspire a team to achieve a shared goal or outcome effectively.
Professional Background
Current status
Job Search Progress
Open to opportunities
Professions
Fields of Employment
Work experience
4-6 years
Management
Skills
Languages
Job search preferences
Positions
Various
Job types
Full-time
Locations
Remote
Interested in working remotely
Freelance
Educations
School
Major
Zara Amir
Combining 4 years of experience at Uber Eats, along with various corporate and entrepreneurial client-facing roles, and a business commerce degree at Queens University. I have a unique story worth sharing with a proven track record to launch new businesses, solve complex problems, and to learn and execute quickly across multiple disciplines. I am passionate about international businesses that makes the world a better place, small and large, leading me to help kickstart a sharecrop business in Argentina, develop businesses that help build both music and creative artists, hold operational positions in health and fitness, and later putting millions of hours into launching Uber Eats and helping build it to the world's largest food delivery platform
Uber Eats
Operations Associate (Special Projects)
April 2017 - November 2017 | Atlanta, GA
- Supervised a subregional team of 3 leads. Tasked to lead the southeast to optimize partner support operations and worked to introduce alternate support methods. Built out a fully automated multi-channel customer support technological solution that saved local teams several hours a day and Uber Eats ______ amount per ticket. This initiative had major impact across the organization, later becoming an HQ mandated project
- Scaled restaurant partner communication as partners were able to self-solve their problems via the online portal and account managers were able to analyze and prioritize tickets based on type
- Developed several operational playbooks, training guides, and communications plans to improve Uber Eats restaurant operations
Strategic Account Manager
October 2016 - April 2017 | Atlanta, GA
- Managed relationships with over 400+ partners, including regional chains. Provided restaurant partners excellent reactive and proactive support, reduced churn, and maintained one of the highest NPS scores in the US. Later given the honorable quarterly award for top account manager
- Created an integrated-data excel model to analyze restaurant’s performance metrics to optimize consumer-facing menus, resulting in increasing basket sizes by 12% over a 3 month trial
Launcher
February 2016 - July 2017 | Atlanta, GA
- Joined Uber Eats as one of the first members, created a launch process from scratch. Successfully launched 5 new cities in-market across the Southeast within 6 months. Operationally led the Charlotte launch team to a world record for most restaurants active
- Selected to architect one of the fastest and most profitable launches in Montreal. Accountable for implementing processes and training sales, on-boarding, customer support and account management teams
- Participated in all aspects of launch, including structuring “KPI driven” project management workflows, creating various analytical excel dashboards for cross-team collaboration, developing and retaining restaurant partnerships, and managing post-sale operations to ensure streamlined processes
Previous Experiences
Operations Coordinator, Dr. Taz
March 2015 - February 2016 | Atlanta, GA
Account Executive, Orange Theory
January 2015 - December 2015 | Atlanta, GA
Marketing Coordinator, Company 3
April 2013 - June 2014 | Santa Monica, CA
Artist Manager, Prism Creative
January 2012 - February 2013 | Miami, FL
Education
Smith School of Business, Queen's University
Bachelor in Commerce, Honors
2012 - 2014 | Kingston, ON, Canada
Zara Amir
Combining 4 years of experience at Uber Eats, along with various corporate and entrepreneurial client-facing roles, and a business commerce degree at Queens University. I have a unique story worth sharing with a proven track record to launch new businesses, solve complex problems, and to learn and execute quickly across multiple disciplines. I am passionate about international businesses that makes the world a better place, small and large, leading me to help kickstart a sharecrop business in Argentina, develop businesses that help build both music and creative artists, hold operational positions in health and fitness, and later putting millions of hours into launching Uber Eats and helping build it to the world's largest food delivery platform
Uber Eats
Operations Associate (Special Projects)
April 2017 - November 2017 | Atlanta, GA
- Supervised a subregional team of 3 leads. Tasked to lead the southeast to optimize partner support operations and worked to introduce alternate support methods. Built out a fully automated multi-channel customer support technological solution that saved local teams several hours a day and Uber Eats ______ amount per ticket. This initiative had major impact across the organization, later becoming an HQ mandated project
- Scaled restaurant partner communication as partners were able to self-solve their problems via the online portal and account managers were able to analyze and prioritize tickets based on type
- Developed several operational playbooks, training guides, and communications plans to improve Uber Eats restaurant operations
Strategic Account Manager
October 2016 - April 2017 | Atlanta, GA
- Managed relationships with over 400+ partners, including regional chains. Provided restaurant partners excellent reactive and proactive support, reduced churn, and maintained one of the highest NPS scores in the US. Later given the honorable quarterly award for top account manager
- Created an integrated-data excel model to analyze restaurant’s performance metrics to optimize consumer-facing menus, resulting in increasing basket sizes by 12% over a 3 month trial
Launcher
February 2016 - July 2017 | Atlanta, GA
- Joined Uber Eats as one of the first members, created a launch process from scratch. Successfully launched 5 new cities in-market across the Southeast within 6 months. Operationally led the Charlotte launch team to a world record for most restaurants active
- Selected to architect one of the fastest and most profitable launches in Montreal. Accountable for implementing processes and training sales, on-boarding, customer support and account management teams
- Participated in all aspects of launch, including structuring “KPI driven” project management workflows, creating various analytical excel dashboards for cross-team collaboration, developing and retaining restaurant partnerships, and managing post-sale operations to ensure streamlined processes
Previous Experiences
Operations Coordinator, Dr. Taz
March 2015 - February 2016 | Atlanta, GA
Account Executive, Orange Theory
January 2015 - December 2015 | Atlanta, GA
Marketing Coordinator, Company 3
April 2013 - June 2014 | Santa Monica, CA
Artist Manager, Prism Creative
January 2012 - February 2013 | Miami, FL
Education
Smith School of Business, Queen's University
Bachelor in Commerce, Honors
2012 - 2014 | Kingston, ON, Canada