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. Implemented innovative sales strategies, leading my team to a 96% increase in sales performance, significantly boosting company revenue. Led a 13-member team to successfully launch a branding campaign that enhanced company visibility and boosted competitive sales performance. Led sales and marketing strategies, successfully expanding and maintaining customer base. Enhanced customer engagement and trust through events withparticipants, significantly boosting annual sales growth. In response to the urgent need for a brand transition, I led the strategic shift from British luxury brand Jaguar Land Rover to French Stellantis group's Peugeot & Citroen. This involved on

data, design metrics, report and dashboard. Cross app data tracking and user journey analysis. VisionOne customers engagement score - the metrics can help fields to target the customers who are likely SOC/SOC-like profile and have frequently engaged with the VisionOne for their operations. Potential SOC customer tagging - use customer information to tag potential VisionOne SOC-like customers from the TrendMicro existing customer base. Product-led growth - provide metrics to help teams check the overview of the VisionOne trial customers experience and conversion rate with their app engagement/behaviors analysis. VisionOne tree view

MQTT client, configuration parser) for other components can reuse +Database Management: Design and implemented database management component. Provide APIs for user can interact with data +Cloud Adapter: connectivity between device and cloud. ITRAMS_2E MIDDLEWARE -Design & Implementation: Led the end-to-end design and implementation process -Customer Engagement: Discussing with customer about requirement. +Design for database management, config manager, diagnostic services +Communication between Middleware and application via SOME/IP protocol +Develop services shared lib and loading services +Unit testing using google test and handle coverage Software Engineer • Ban Vien Company

boosting MAU and retention through addressing user pain points. Improved product usability by empathizing with user needs and collaborating cross-functionally. Closed 128 deals in 3 months utilizing interpersonal skills, driving a 30% increase in the client base and surpassing a 120% KPI target. Developed and executed customer engagement strategies, achieving a 30% MAU rate, 10% higher than the average. Optimized APP using insights from user interviews and observations. Collaborated with cross-functional teams to ensure the implementation of design solutions, reducing average registration process time from 5 to 2 minutes. Streamlined ECG data

in/khalid-hasan-talukder/ c Bringing together operational expertise with software development skills, I collaborate across functions to create and deploy customer-centric solutions, catalyzing substantial business enhancements. Accomplished and results-driven professional, I possess a solid track record in call center technology, operations, people management, and customer data analysis. Demonstrated success in deploying strategic initiatives to elevate operational efficiency, boost customer satisfaction,sales and optimize overall performance Bangladesh Work Experience Deputy Manager • METLIFE Analyzing Data to strengthened merchandising and promotional strategies to drive customer engagement and boost sales. • Provide technical support for various call

program language. Work Experience FebPresent NextDrive Co., Taipei, Taiwan Backend Lead / New Energy Business Japan Tech Lead / App Lead (3y+) • Directed a cross-functional team of backend developers and app programmers to successfully deploy 10+ mobile applications and 8+ cloud-based services, enhancing customer engagement and satisfaction. • As backend lead, spearheaded the development of an Energy Management System for the Japanese market, architecting a robust backend solution on AWS EKS that enhanced data processing capabilities for major electricity providers. • As the Technical Lead for NEBJP, orchestrated a comprehensive cross-functional collaboration

ability to provide holistic solutions to clients. This comprehensive approach aligns perfectly with my passion for creativity and problem-solving. SMM, E-Commerece Web Management and Graphic Designing • Brands Cut Piece SeptemberJuly 2021 The Asmeer Tech collaborated with Brand Cut Piece to enhance their online presence and improve customer engagement through an integrated approach involving Social Media Marketing (SMM), E-commerce Web Development, and Graphic Designing.Platform allows users to predict the outcomes of cryptocurrencies and sports events, leveraging block-chain technology for transparency and security. Conducted thorough research to identify the target audience and crafted