lai chao chyi Senior Software Developer, Extensive experience in Android app development, Experience in independently developing apps with Vue.js Currently working at Microsoft as a Support Engineer, primarily responsible for the product Azure OpenAI. 台灣新北市 Work Experience Azure Support Engineer • Microsoft Product: Azure (OpenAI & IoT) Content: - Application and technological research of Azure services - Architecture & solution recommendations - OpenAI prompt engineering Rectified critical issue for client utilizing Azure OpenAI and IoT Services, resulting in notable improvements in performance and heightened customer satisfaction. Collaborated extensively across multiple departments(billing, network service, APIM) Promoting a customer