single product. - Customer Onboarding Providing technical documents to clients and removing obstacles in front of our system integration. - Technical Support Mostly email support via SFDC. Often asked questions are API call failures, webhook related, html, carrier integration, etc. - Middleman Between US-Taiwan Offices Due to language barriers and timezone differences, US CSEs sometimes have difficulties working well or not efficiently with Taiwan developers. In this case, Robin will collect needs and questions from each end, sort them out, and then report the solutions to associated parties. - Product Lines Integration Before Robin joined Linc, CSE
Full-time / Interested in working remotely
Poznan University of Technology・
Product Engineering