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those orders. • Kept meticulous records of all relevant documentation within the EMR system for easy access by healthcare providers. • Consulted with physicians, colleagues, and supervisors to ensure highest level of patient care. • Supported financial goals by accurately processing patient payments, insurance claims, and assisting customers with various billing inquiries. • Safeguarded patient privacy by maintaining strict adherence to HIPAA regulations during all interactions. Information Desk Receptionist West Jefferson Medical Center AugOct 2017 • Streamlined front desk operations for increased efficiency, managing phone calls and directing visitors to appropriate departments. • Provided backup support for administrative tasks during

client satisfaction adherence by 20% during Fourth Quarter. SeptemberOctober 2021 Taipei, Taiwan Lead Research and Resolution Specialist NextEra Energy, Inc. I excel in providing a great customer experience by effectively addressing custmeruest, complaints and troubleshooting needs through various communication channels such as email, chat, and phone. My colloborate approach with cross-functional teams has led to the development and implementation of innovatee solutions to address recurring suport issues. My initiative-driven project skills allowed me to suport customer with account management, billing, and energy saving tips, streamline process for resolving complex customer issu...

a caregiver for both. I assisted with daily activities such as bathing, dressing, meal preparation, medication reminders, and housekeeping. I also had to communicate extensively with Doctors and their staff, Hospital Personnel, Private Health Insurers including Blue Cross and Cigna, Medicare and Social Security in terms of appointments, billing, benefits, medication management and patient care. Now this may part of my life may not seem like much to employers, but this required immense dedication, organization, problem solving with serious consequences should I make a mistake, time management, and good communication skills via phone, text and in person

Secours St. Francis Health JulyFebruary 2017 Verified data integrity and accuracy for accounts receivable and general ledgers. Researched commercial, government, and self-pay accounts for timely refunds. Consulted with patients, doctors, and insurance companies on a daily basis. Mobile Health Driver / Customer Service Representative / Billing Clerk • Our Lady of Bellefonte Hospital JulyJuly 2010 Improved patient satisfaction by addressing concerns, resolving problems promptly, maintaining punctuality, adhering to strict delivery and billing deadlines. Streamlined billing processes for increased efficiency and reduced errors through meticulous organization. Assistant Accountant • Greenup County Emergency System JuneJuly 2007 Reduced

basic motility, visual fields and OCT. Assist the physician during diagnostic and minor surgical procedures, including instrumentation, sterile preparations and documentation. prepare and position patients for diagnostic tests and procedures. Assist the physician with patient education pertaining to the treatment prescribed. Record patient charges for the billing department. Also assisted Dr. Randal Hrabko as a MOHS surgical technician. Dr. Hrabko studied under Dr.Fredrick Mohs himself. Medical Assistant • Russian River Health CenterLed patients to exam rooms, obtained and documented vital sign findings. Interviewed patients to determine the reason for

. *Troubleshooting requests from Agency partners related to Insertion Orders, Line Items, and Creatives based on client’s requirement. Troubleshooting issues related to serving of different Ad formats which include banner, Rich Media, Video and Mobile Ads. *Dealing with DV360 & CM360 || DV360 & 3rd Party discrepancies (impressions, clicks, conversions & billing). *Analyzing a campaign based on the reporting (Inventory Availability Report, General Reports, Billing Reports, Audience Performance Reports). Senior Digital M arketing Specialist • Accenture AprilMayYear 2 months *Providing realtime support to DV360 client and helping in managing their advertising campaigns, account, reports. *Sharing Optimization techniques to reach

/PostgresSQL/Cosmos/Stream analytics/Blob/Event hub/send grid/Logic App/ACR/IoT Hub) Design FOTA service integration with PaaS service Implement Licenses/Billing feature API on PaaS with Django & Python Maintain 3rd party team source code by Java X Spring Boot Backend Engineer • ORing Industrial Networking Corp. MarchAugust 2020 VPN SaaS of factory Market analysis and design production architecture Develop Restful API with docker & django on feature of account/devices/logs/connect/binding/utility Develop billing mechanism Asynchronous tasks c...