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Avatar of Jemimah Joseph.
Avatar of Jemimah Joseph.
CUSTOMER SERVICE REPRESENTATIVE @PENSIONS ALLIANCE LIMITED
2020 ~ Present
Customer Service Representative.
Within one month
in business success. Akwa Ibom State, Nigeria Work Experience CUSTOMER SERVICE REPRESENTATIVE • PENSIONS ALLIANCE LIMITED JanuaryPresent developing and rolling out a comprehensive customer feedback system, which helped us identify areas for improvement and address customer pain points more effectively. I have also played a key role in analyzing customer data and identifying trends to inform our customer experience initiatives. By collaborating closely with cross-functional teams, I have successfully developed and implemented various customer-centric activities and programs aimed at fostering customer loyalty and increasing customer satisfaction rates. Education Nexford University product managementCUSTOMER SERVICE REPRESENTATIVE • PENSIONS
Microsoft Office
Excel
PowerPoint
Employed
Ready to interview
Full-time / Interested in working remotely
4-6 years
Nexford University
product management
Avatar of the user.
Avatar of the user.
Past
Customer Service Manager @Asus 華碩電腦股份有限公司
2022 ~ 2023
Software Product Management
Within one month
Product Management
Data Driven Decision Making
Critical Thinking and Problem Solving
Unemployed
Ready to interview
Full-time / Interested in working remotely
6-10 years
Chihlee Institute of Technology
International Business/Trade/Commerce
Avatar of RJ Joshwen Santos.
Avatar of RJ Joshwen Santos.
Customer Service Consultant @Lufthansa Services Philippines
2021 ~ Present
Customer service related
Within one month
MarchAugust 2021 | Quezon City, Philippines Process billing of inbound and outbound customers. Collect payments from inbound and outbound customers. Send text and e-mail invoices to customers. Assist other agents with billing inquiries through chat. Assist customers about billing and collections through chat and text. Customer Service Analyst • Citi Business Process Solutions JuneSeptember 2020 | Muntinlupa City, Philippines Answer customer calls about disputes, credit limit, etc. Manage customer inquiries regarding credit card billing, fraud activities, and other services. Order Desk Associate • Concepcion Midea Inc. DecemberApril 2020 | Muntinlupa City, Philippines Manage Spare Parts Booking
Word
Excel
PowerPoint
Employed
Ready to interview
Full-time / Interested in working remotely
6-10 years
University of the Philippines Open University
Multimedia Studies
Avatar of Tameka Harris.
Avatar of Tameka Harris.
Past
Sr. Customer Service Representative @United Health Group
2023 ~ 2024
Email and Customer Support Specialist
Within one month
Tameka Harris Experieced Email and Customer Support Specialist Delivering Exceptional Service I would introduce myself as a seasoned Email and Customer Support Specialist with over 10 years of extensive experience in various industries. throughout my career, I have made significant contributions to the success of the organizations I have worked for, demonstrating exceptional customer service and driving operational efficiency. United [email protected] Work Experience AprilMarch 2024 Taipei, Taiwan Sr. Customer Service Representative United Health Group Dedicated health plan support providing assistasnce to members through our email ticketing platform and inbound calls. Demontrrated accuracy
Word
Excel
Java
Unemployed
Ready to interview
Full-time / Interested in working remotely
10-15 years
University of Phoenix
Business Administration and Management
Avatar of the user.
Avatar of the user.
Technical Integration and Customer Service Senior Engineer @Hannstar
2019 ~ Present
Semiconductor Engineer
Within one month
SolidWorks
Cross Functional Communications
SEM
Employed
Ready to interview
Full-time
10-15 years
國立中正大學(National Chung Cheng University)
mechanical
Avatar of John Michael C. Sorbito RN.
Avatar of John Michael C. Sorbito RN.
Past
Assistant Accounting Finance Manager @Vacation Homes 365
2019 ~ Present
Administration Staff and Customer Service
Within one month
John Michael Sorbito RN Versatile and experienced professional with a proven track record of success in customer service, sales, and education. Expertise in building rapport, resolving issues, and achieving sales targets. Passionate about helping others and delivering exceptional results. Bacolod, Negros Occidental, Philippines Work Experience Assistant Accounts and Finance Manager • Vacation Homes 365 JanuaryFebruary 2024 •Manage 60 properties listed through Airbnb, booking.com and VRBO as well. • Manage property listings and pricing include rate adjustment and resolution managements. •Developed and maintained a system for tracking accounts receivable and accounts payable •Handles all Invoicing responsibilities
Microsoft Office
Google Drive
PowerPoint
Unemployed
Ready to interview
Full-time / Interested in working remotely
6-10 years
Carlos Hilado Memorial State University
Education
Avatar of Md Danish Nasir Shaikh.
Avatar of Md Danish Nasir Shaikh.
Quality Team Leader @CreditEnable
2023 ~ Present
Assistant Manager Training and Quality
Within two months
BQM and planning refresher on improvement areas Conducting and participating call calibration across the centres Engage in customer listening to identify customer pain points and expectations Serve as an intermediary for escalations from agents and customers Develop process controls, standard operating procedures (SOPs), and supporting documentation for training, onboarding, and customer support Identify process improvement opportunities to update SOPs Implement and ensure compliance with the company's policies Report support team's performance to supervisors and maintain monthly performance logs Participate in team meetings to discuss customer service trends, agent review feedback, and implementation of quality management strategies Identified and
Word
Excel
PowerPoint
Employed
Ready to interview
Full-time / Not interested in working remotely
6-10 years
MUMBAI UNIVERSITY
Commerce
Avatar of 賴韋利.
Avatar of 賴韋利.
Past
Aftersales @麗思頓有限公司
2022 ~ 2024
Customer Service Representative
Within one month
賴韋利 Customer Service Specialist • Taipei,TW • [email protected] Accumulated 10 + years of experience in customer service and 4 years experience in administration position, together with a bachelor’s degree in International Trade, which have honed myself as a fast- learner, with strong communication skills and worked as an effective independent worker and efficient team player. 工作經歷 Listan Asia Inc. , Aftersales, Feb~ MarE-mail /calls/ social media inquiries support - Spare part arrangement- APAC - RMA request handling/Credit note issuing - RMA product testing - Power
Customer Service
Team Player
Customer Service Experience
Unemployed
Ready to interview
Full-time / Interested in working remotely
10-15 years
Chinese Culture University
International Trade
Avatar of Sage Hollingsworth.
Avatar of Sage Hollingsworth.
Past
Information Desk Receptionist @West Jefferson Medical Center
2014 ~ 2017
Customer Service Representative
Within one month
Sage Hollingsworth Dedicated professional with almost a decade of experience in providing superior customer service and support within the healthcare industry. Well-versed in scheduling, interaction documentation, and database management functions for streamlined communication. Excels at identifying client needs and concerns to improve overall service. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Articulate, energetic and results-oriented with exemplary passion for providing a meaningful impact whenever possibleNew Orleans, Louisiana, USA Sage Hollingsworth | LinkedIn Work History: Escalation Team Specialist Accredo Specialty Pharmacy MarchMarch 2024 • Efficiently processed escalated concerns for
Emotional Intelligence
Case Management
HIPPA
Unemployed
Ready to interview
Full-time / Remote Only
6-10 years
Jospeh S. Clark Preparatory
*
Avatar of the user.
Avatar of the user.
sales @PT Mitsubishi Motors Kramayudha Indonesia
2021 ~ Present
Administrator, Virtual Assistant, Customer Service
Within one month
Word
Canva
Java
Employed
Ready to interview
Part-time / Interested in working remotely
10-15 years
Institut Teknologi Sepuluh Nopember
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