increase issues with customers, and striving for allocation/waiving support from BU/PLM and operators ☑Introduced NPI and created total solutions before the market boomed, resulting in personal billing goals being exceeded beyond 50% YoY revenue and 30% CAGR by cross selling more sockets and expanding a broader customer base ☑Delivered price increase/BD reserve/demand secure program and executed them accordingly ☑Negotiated with customers to close issues like legal terms and RMA failure compensation issues Distribution management: ☑Led Mass Market distribution teams to achieve company revenue, design in, and combo/cross sell growth targets
Henry Lee Software Engineer II at Paypal [email protected] Austin, TXExperience NovPresent Austin, TX Software Engineer II Paypal - Developed and maintained currency rate caching system in Java, utilizing Oracle DB, and Redis, efficiently handling over 750,000 transactions daily. - Enhanced the efficiency of the rate update mechanism by strategically decreasing the frequency of updates for seldom-utilized currencies, resulting in a 15% improvement in system load distribution. - Automated contract setup crucial processes, effectively reducing average processing times by 1 hour and enhancing customer satisfaction. - Managed and resolved production issues in days, ensuring optimal system