CakeResume Talent Search

孫書恩 Leo Sun 👦🏻 Seasoned marketing and customer experience professional with a strong track record of producing customer insights, crafting value propositions and marketing strategies for B2C and B2B customers. 👦🏻 As a motivated individual, I'm constantly looking for ways to improve myself, and value team collaboration as well as independent work. 工作經歷 Work Experience Marketing Lead(Analysis, Strategy, CRM) | Taipei Market Team | IKEA 12/2023-Present • Market analysis and customer insights: Analyze market trends and competitor activity, define local customer profiles and shopping behaviors within the Primary Market

Group AprilPresent Led team for effective collaboration. Specialized in requirements gathering, system analysis, process design, and vendor management. Oversaw vendor requirements and ensured diligent development supervision. Designed system architectures for operational efficiency. Senior Software Engineer • Jardine Restaurant Group MarchApril 2023 Maintained and optimized existing project and customer experience systems. Facilitated the reintegration of outsourced systems, resolving critical issues with limited resources. System Engineer • International Integrated Systems, Inc. MayMarch 2021 I analyzed requirements, designed system architectures, and efficiently allocated tasks for effective project execution. I played a pivotal role in planning and coordinating

Wan-Ling (Lyn), Chen CAREER SUMMARY 7 years of diverse data and AI experience in engineering and advisory roles across varied industries. Provided end-to-end advisory on data and AI solutions, covering data platforms, lakehouse architecture, data security & LLM. Led PoCs delivery, solution design, and workshop execution for clients' digital transformation. Managed data architecture across 70 global offices, demonstrating adaptability in complex data landscapes. Actively participated in projects addressing board portfolios such as data and AI, security, and automation. Achieved a 76.6% revenue boost through strategic volume monetization. Goal-oriented, curious

and operated Led the culinary direction and operations of Ninago Resto and Ketofy Cafe, two successful online culinary shops specializing in Javanese and keto-friendly fare, respectively. N inago Resto, a thriving online shop specializing in authentic Javanese dishes. Crafted and delivered fresh, delectable Javanese meals directly to customers through my online shop. Crafted innovative keto-friendly snacks and cakes, all optimized for online ordering and delivery. Managed all aspects of online customer service, ensuring seamless ordering, preparation, and delivery for a seamless customer experience. Provi ng comfort food can be guilt-free. Education

Eliot Song-Ren, Chen Customer Service Manager|ASUS|SaaS|Cloud 6y+ of Cloud SaaS B2C/B2B user insight, well-understand the user needs. My key strengths include: Product development, CX optimization, customer relationship and stakeholder relationship management. Taipei，TW [email protected] Eduction Chihlee Technology of University, Bachelor of International Trade Taipei, TW | 2011 ~ 2015 Work Experience ASUS Cloud Customer Service Manager New Taipei, TW | AprJun 2023 Product Management ◆ Planned the Support CRM, a customer data management platform, as a Product Manager, and collaborated with four engineers and the customer service

服，另有多年流程改善、運營管理事務。參與專案管理、產品開發、市場行銷。 I am working for SaaS software company, providing solution for Amazon sellers all around the world. 5 years of work experience included the customer technical support in service center and many years of process improvement, operations management. Participate in project management, product development and department maintenance. 學歷 台灣大學，2007 年年 公共衛生學系 主修: 統計學、流行

李佳謙 CHIEN LI Marketing Manager / BoniO Inc. Marketing Strategy ｜ Customer Growth 負責品牌行銷，規劃產品銷售策略，推動品牌會員成長 熟悉市場、訂閱經濟、平台營運 以終為始策略型思考，帶領團隊有效達到營運目標 工作專長 用戶、營運成長數據指標分析 Operating Data Management ● 產品市場規模及用戶調