Verification Officer cum Sr. Technician
including, MS Windows and OSX. Escalation, team management, Remote Support (Phone Support), pending issues and closers. Technician (Voice) L2 • Diam Resources Pvt. Ltd JanuaryJanuary 2016 Windows and Apple Remote Support (Phone Support) and using LMI / Team Viewer to the U.S Clients. Software, driver, configuration in Systems in Windows / MAC. Outlook Mail configuration. Router, Extender, Modem, IPhone, iPad, Icloud, iTunes, Google TV, Roku, Kindle Fire, WII, Wifi Scanners and Printers, PDA, Tablets, Smart TV, Blu-Ray and NETFLIX. Windows Workstations (Windows XP, Windows 7, Windows 8 /8.1
Full-time / Interested in working remotely