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unit staff and organization leadership, reducing miscommunications and missed deadlines. Customer Service Representative • NIBD Hospital NovApril 2017 Resolved customer complaints while prioritizing customer satisfaction and loyalty. Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns. Responded to customer needs through competent customer service and prompt problem-solving. Answered customer telephone calls promptly to avoid on-hold wait times. Education AugMay 2021 Iqra University MBA - Marketing FebMar 2017 Karachi University B.A - Social Science Skills Languages MS Office Administrative Problem solving Business development Relationship management English — Professional Urdu — Professional

Abdel Lateef Abdeen Project Manager • Aqaba, JO • [email protected] I have over ten years of extensive experience working both Onshore and Offshore. Responsible for overseeing the overall supply chain activities related to new projects .The incumbent will implement new procedures, quality control plans and support the logistics team by meeting all logistics needs. Skills Logistics Management,Project Planning and Development, transport and logistics, International Logistics, Supply Chain Management, Customs Regulations, Shipping Operations,Freight Forwarding. Work Experience Kuehne + Nagel, Project Leader, Apr 2017 ~ Present • Defining, Planning, Tracking and Managing the Projects