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unit staff and organization leadership, reducing miscommunications and missed deadlines. Customer Service Representative • NIBD Hospital NovApril 2017 Resolved customer complaints while prioritizing customer satisfaction and loyalty. Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns. Responded to customer needs through competent customer service and prompt problem-solving. Answered customer telephone calls promptly to avoid on-hold wait times. Education AugMay 2021 Iqra University MBA - Marketing FebMar 2017 Karachi University B.A - Social Science Skills Languages MS Office Administrative Problem solving Business development Relationship management English — Professional Urdu — Professional

BOM selection recommendation -Support to ATV customer audit (Renesas and Toshiba) 3. Assembly HVM team from 2022/03 till now -Qualcomm HVM device yield management and quailty issue handling -Support project for new factory established -New machine buy off planning -Coordinate with cross-department working difficulty SepJun 2011 University degree: Applied mathematics from National Chiayi University. SepJul 2014 Master degree: Applied mathematical - Statistic team from National Chiayi University. Skill Product quality monitor and sampling size definition Product yield management 8D report writing ATV related knowledge (IATF16949 and VDA6.3) Quality control with Five tool (APQP