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Avatar of Todd Jacobsen.
Avatar of Todd Jacobsen.
Past
Customer Success: Strategic Accounts and Escalations @Zendesk
2022 ~ 2023
Strategic Customer Success
Dalam enam bulan
Todd Jacobsen 7 S Pond St, Newbury, MA, [email protected] https://www.linkedin.com/in/tjacobsen/ 20+ year results-driven Customer Success professional with a proven track record of achieving remarkable outcomes through effective leadership, strategic thinking, operational excellence, and a deep commitment to client satisfaction. My area of expertise include: Customer Retention, Risk Management and Growth, Team Leadership and Development, Strategic Account Management, Data-Driven Insights, Client Satisfaction and Advocacy, Technology and Process Optimization, Global Expansion and Revenue Growth Work Experience Director of Strategic Accounts and Escalations
CRM software
Salesforce
Tableau
Tidak bekerja
Full-time / Tertarik bekerja jarak jauh
Lebih dari 15 tahun
MIT Sloan Executive Education
Mastering Design Thinking
Avatar of the user.
Avatar of the user.
Financial and Administrative Director (FAD) @Ministry of Health & Population - Egypt
2020 ~ Sekarang
Receptionist Arabic Speaker ,Agricultural Engineer, Food Technician
Dalam enam bulan
Sudah bekerja
Full-time / Tidak tertarik bekerja jarak jauh
Lebih dari 15 tahun
Mit Ghamr Agricultural Secondary School
Agriculture, General
Avatar of Yvon Huang.
Avatar of Yvon Huang.
UX Designer @Sketch
2019 ~ 2021
Sr. Product/UX Designer
Dalam dua bulan
UX designer at Sketch and product designer at Codementor (top 1 on 1 coding mentorship platform) and KKBOX (Asia’s biggest music streaming service). Besides Yvon's design career, she is also active in several entrepreneur communities. She was the 2017 scholar and the venture pitch winner of MIT global Bootcamp (Massachusetts Institute of Technology). Moreover, Yvon support and advocate for female professionals in Taiwan tech industry and is the 2018 representative in design for 40 Under 40 selected by Girls in Tech Taiwan. Work Experience Founder/Instructor at UXY Remote |Present Helping people break
User Experience Design
Product Strategy
User Interface Design
Paruh waktu / Hanya bekerja jarak jauh
6-10 tahun
Massachusetts Institute of Technology
Entrepreneurship
Avatar of the user.
Avatar of the user.
Solution Lead - Developer @Principal Global Services, Pune, Maharashtra, India
2014 ~ Sekarang
Solution Lead
Lebih dari satu tahun
Friendly
Analysis
Functional Requirements
Full-time / Tertarik bekerja jarak jauh
6-10 tahun
MIT School of Distance Education
Post Graduate Diploma in Management Information Technology
Avatar of the user.
Avatar of the user.
Fund Manager @SG3 Capital
2015 ~ Sekarang
Lebih dari satu tahun
finance
Financial Planning
Trading
Tidak tertarik bekerja jarak jauh
6-10 tahun
Massachusetts Institute of Technology
Electrical Engineering, Computer Science

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Technical Skills
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Problem-Solving
Ability to identify, analyze, and prepare solutions to problems.
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Ability to navigate unexpected situations; and keep up with shifting priorities, projects, clients, and technology.
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