Raden Khaerul Peratama Indonesia || [email protected] I am a technology enthusiast. I work as Product Designer with five years of experience. Throughout my career, I have worked on various companies, projects and teaching classes that have honed my skills in product design, user research, understanding user behavior that connecting users, business and tech side. Pengalaman Kerja Product Designer • Sayurkeliling.com MaretPresent | Lombok Utara, NTB, Indonesia Designing, creating and publishing a website by using wordpress Co-Founder & Product Designer • Pengen Bisa Indonesia DesemberPresent | Mataram, NTB, Indonesia Pengenbisa.com is an education
events to grow customer base and promote wine culture. • Manage online communities (e.g. Facebook & Instagram) to increase, reach, and foster audience engagement. • C ollaborate with influencers on events to increase brand visibility and credibility, and in turn generate leads and sales. • Evaluate and review marketing campaigns and advertising. • Prepare and proactively analyze sales results in order to refine and improve upon future strategies to develop opportunities and maximize sales. Marketing Executive Taiwan, Taipei; King Car Group, Buckskin Beer — 2018 OCT – 2020 MAR • Planning and implementing yearly marketing strategies, reporting directly to the
learning new skills. Skill UI/UX Skills ★ UX Strategy ★ Information Architecture ★ Wireframe ★ UX Flow ★ Mockup ★ Design System ★ QA ★ Redesign and Enhancement Research Methods ★ Competitor Analysis ★ Google Analytics ★ Persona ★ Requirement Definition ★ User Stories Graphic Design ★ Marketing Materials ★ Print Production ★ Publication Design ★ Banner Ads ★ EDMs Experiences HTC Corporation Senior UI/UX Designer / UX Strategist August 2022 ~ Now Proposing strategy solutions for VIVE global website revamp based on data of Google Analytics and SEO suggestions. Planning Wireframe and UX Flow
training materials and guides, prioritizing user-friendly content. User Advocate & e-Commerce Specialist ZipX Taiwan Limited | NovemberAugust 2021 Refined customer support processes and materials, focusing on user interaction and support documentation. Handled technical and general client inquiries, enhancing user experience via Intercom, email, and phone. Created engaging marketing content, ads, and videos to improve user engagement and brand experience. Directed social media and ad campaigns to expand brand reach in Taiwan and internationally. Curated product catalog and streamlined the website's purchasing process to improve the online shopping experience. Editor-in-Chief Global Village
Customer Relationship Management (CRM)
Multicultural Team Management
Zendesk Support
Unemployed
・
Ready to interview
Full-time / Interested in working remotely
6-10 years
Brigham Young University - Hawaii
・
Communications, Digital Humanities , International Cultural Studies
Marketing Specialist & VIP Customer Service @MICO WORLD
・
2022 ~ Present
Within one month
Francis Onell Peng 彭語萱 New Taipei City, Taiwan 工作經歷 Marketing Specialist & VIP Customer Service • MICO WORLD 三月Present •Build up VIP customer-oriented membership concept and framework to provide value-added offer to customers. • Developing strategy, building framework, and completing end-to-end implementation as a project leader. • Running social media management (Instagram, Facebook). • Create social media influencer for each LIVE streamer in MICO App, based on their brand and plans. • Created and scheduled all social media posts across Instagram, TikTok and Facebook. • Developed and owned the social media
one year. Increased the number of registrations by over 500% via unique engagement of the articles in the serial KOL/celebrities campaigns, Desirable Signals. Social Content Account Manager • Digit Spark DecDec 2021 | Taipei, Taiwan Utilized various Martech tools to conduct market research. Crafted a comprehensive digital marketing strategy that ultimately resulted in orders totaling 2.5 million NTD. Drove the followers on Facebook and Instagram +300 per month and average post engagement rate +65% via strong social insights and optimizing client's copywriting and designs in 6 months. Social Media Marketing
Microsoft Office
Communication
Google Analytics
Employed
・
Ready to interview
Full-time / Interested in working remotely
4-6 years
National Central University
・
Finance, General
The Most Lightweight and Effective Recruiting Plan
Search resumes and take the initiative to contact job applicants for higher recruiting efficiency. The Choice of Hundreds of Companies.