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Coordinated with other departments to gather necessary information and resources for the successful resolution of escalated cases. Patient Care Advocate (PCA) Accredo Specialty Pharmacy FebMarch 2020 • Served as the first point of contact to patients calling to order their prescriptions for home delivery and processed those orders. • Kept meticulous records of all relevant documentation within the EMR system for easy access by healthcare providers. • Consulted with physicians, colleagues, and supervisors to ensure highest level of patient care. • Supported financial goals by accurately processing patient payments, insurance claims, and assisting customers with various billing inquiries. • Safeguarded

interpreted project requirements, and ensured timely project delivery. Additionally, responsible for back-end development and server security. Led and implemented various back-end features using Python API, enhancing security through 2FA and JWT, and integrating third-party features like SendGrid. Conducted testing initiatives using JMeter and executed meticulous unit tests. Led setup and secured Azure infrastructure, deploying services like MySQL, Apache, Nginx, and containerizing applications with Docker for seamless Azure deployment and maintenance. Collaborated effectively with cross-functional teams, including QA, Project Management, Firmware, iOS, and Android, to address and resolve various challenges. Improved

tio nicosia Senior staff audit stock controlling A natural problem-solver and lifelong learner, I fuel my creativity with a passion for exploring new ideas and implementing innovative solutions. My motto? 'Why make it hard when you can make it smarter?' When inspiration strikes (often triggered by a well-curated playlist), I delve into a meticulous brainstorming process, generating not just the best approach, but robust backup options for any scenario. I'm a firm believer in proactive planning, meticulously crafting strategies for both grand aspirations and everyday tasks – because, after all, plans are the roadmap to a

to language instruction, ensuring students acquire the communication skills necessary for success in economic environments. Conduct assessments, provide constructive feedback, and cultivate an engaging learning atmosphere to promote language development within the specialized domain of economics. Accounting • PT Landipo Niaga Raya DecemberMarch 2022 | Kendari, Indonesia Responsible for the meticulous control of bank accounts, overseeing cash flow dynamics, and preparing comprehensive financial reports on a daily, monthly, and annual basis. Adept at ensuring the timely verification of cash receipts to facilitate on-schedule customer payments, thereby optimizing the efficiency of distribution operations. Integral to the financial planning

Vu Nguyen Ngoc Quang Meticulous and organized professional, driven to surpass expectations in every task I undertake. Proficiency lies in meticulous data analysis, strategic development, and innovative problem-solving. Dedicated to contributing to team success by leveraging my skills and knowledge. With a strong work ethic and adaptability, I excel in problem-solving, service delivery, and time management. Utilize my capabilities effectively in assuming the lead Infrastructure Engineer role and driving excellence within the team. Vietnam Work Experience Mobile App Developer • Apple Inc. MayPresent Developed mobile applications using Swift, Objective-C, React-native, Rust

NovemberJanuaryyrs) Conducted thorough inspections of gaming equipment to ensure proper function before starting each game session. Developed strong rapport with guests, resulting in regular clientele and increased tips for excellent service. Showcased adaptability by proficiently dealing multiple table games according to casino requirements. Ensured game integrity by meticulously following gaming procedures and monitoring player activity. Increased table game efficiency with effective chip handling and accurate card dealing techniques. Waiter / Bartender • Nirvana Club FebruarySeptemberMonths) Displayed extensive knowledge of drink ingredients, preparation techniques, glassware selection, allowing customers to make informed decisions about their orders. Demonstrated

Nigeria JANUARYPRESENT Collaborated closely with design and content teams to craft visually appealing and responsive websites, resulting in a remarkable 25% increase in user engagement. Implemented cutting-edge SEO best practices throughout development, leading to a substantial 20% surge in organic search traffic for client websites. Engineered and meticulously maintained custom themes to enhance website functionality, resulting in a notable 15% uptick in user interaction and bolstered customer retention. Led the development of a robust eCommerce platform on WordPress, resulting in an impressive 35% increase in online sales within the inaugural quarter. Delivered exemplary technical support