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Employee of the year” 3 years in a row and receiving 100% positive customer survey results at VBT Bicycling Vacations. I am currently looking to expand my work experience in the digital world. Skills Multilingual Customer Service Skills Cryptocurrency & Blockchain Teamwork & Collaboration Problem-Solving Deductive Reasoning Desktop Support & Operating Systems Software Troubleshooting Hardware Troubleshooting Conflict Resolution Webdesign Languages English — Native or Bilingual Italian — Native or Bilingual Russain — Beginner Spanish — Beginner Work Experience SeptemberSeptember 2015 Independent Trip Leader VBT Bicycling Vacations I was contracted fromin excellent standing as an independent trip leader for VBT. My main function was

of the main features of the product, creating a new revenue line for the company. *Planned, reviewed and worked together with PR firms for the development of the CEO’s personal brand. Head of People & Culture • Property Simple Inc. MarchJanuary 2019 I led the development of strategies, systems, and processes that enabled the company to scale its team and values via our People & Culture department. I drove the culture, core purpose and values of PropertySimple while also collaborating on the creation of new HR policies ensuring best practices for employee relationships, training, onboarding, and retention.