Business Architect, Scrum Master, or Director of Development/Continuous Improvement
service centers • Launching first eCommerce solution for Orkin Pest Control to allow customers to purchase new programs and schedule service online without employee assistance • Participate in and lead Sprint planning sessions and SCRUM meetings to promote Agile Development, reducing development life cycle from 2 months to 1 month • Managed a team of 4 developers dedicated to fixing defects in production system reducing defect rate from 5% to .02% The Ultimate Software Group, Inc, OctMay 2013 Program Manager, Enterprise Operations • Manage projects and programs to support employee engagement, operational efficiency, and customer initiatives • Designed, created marketing c...
Georgia Institute of Technology・
Industrial Engineering