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長紀錄，入職3個月內即帶領超過20人的團隊，締造破百萬營業額 團隊最高單月營業額超過2,000,000元 團隊成員遍及美國、加拿大、西班牙、日本、韓國、印尼、菲律賓等國家 學歷 輔仁大學 Fu Jen Catholic University 企業管理技能 Blockchain CEX Sales Operations Management 語言 Chinese — 母語或雙語 English — 專業

emails, product feature introduction emails, and product experience optimization to increase product usage rate and first purchase rate. - 10% increase in click-through rate for new registration welcome emails - 30% increase in product usage rate, and 5% increase in first purchase rate. Customer Service Team Leader SepAprCustomer Service Operations Management ◆ Trained 10+ members and developed comprehensive educational training materials and assessment plans. ◆ Established 40+ customer complaint-handling SOPs and technical support management procedures. Implemented service quality indicators and performance evaluation management methods. ◆ Responsible for integrating service support for projects in

. Data Operation -Empower product squads with 20+ data dashboard related to AARRR within 6 months. -Initiated and complete 100% coverage of data collection within 6 months with self -constructed event tracker, enhance data usability on member dimension. Product-led marketing Automation - With Complexity of cross BUs Operation, Initiate marketing automation tool to enhance operation efficiency by 20% (unsubscribed recall mechanism) Project Management - Integrated Jira as company-wide project management tool within 3 months, enhance product requirements visibility by 20%. - Implement Scrum methodology to AI Engineering team, release 4 increments within 4 months with proper prioritization

Mari K. Okami Supply chain & operations professional, with a background in operations research & management systems. Over 14 years of management experience. Data-driven approach to process improvement and collaborative management style. Focus on value-driving strategies & implementations, and streamlining factory-to-consumer finished goods supply chains. [email protected] Lives in Salt Lake City, UT 14 years in New York, NY Originally from Kamuela, HI Areas of Expertise Supply Chain & Ops • Compliance • Transportation Logistics • Warehousing • Fulfillment • Purchasing • Forecasting • Inventory Management Management • Collaborative Team-Building • Management by Objectives • SOPs & Best Practices • KPI Development & Capture

Co., Ltd. DecemberAprilTelecom Product Management -Planning Supplier Relationship Management -Network Operations Center Served as a Data Analyst - Achieved a 30% reduction in operational costs by phasing out underperforming products, implemented ERP to optimize manpower costs by 70%, and maintained an export product defect rate at 99.3%. Successfully negotiated advantageous pricing with suppliers, resulting in discounts of up to 75% off. Additionally, acted as Network Operations - Responded promptly to ad-hoc network issues, minimizing the risk of customer complaints, and managed network resource and circuit scheduling. Export Quality Management • Infinite Global ...

Ming Chiao Tung University Hsinchu, Taiwan Master of Business Administration, Global MBA Program Sep 2022 – June 2024 GPA: 4.11/4.30 | Specialization in Entrepreneurship, and Supply Chain & Logistics Management Research Assistant (RA) for Professor Kuan-Cheng Huang Teaching Assistant (TA) for Graduate Course: Introduction to Business Management: Economics, Operations and Supply Chain Management, MBA Thesis Hong Kong University of Science and Technology Hong Kong, China Bachelor of Engineering in Logistics Management and Engineering Sep 2010 – Nov 2013 Graduated with Second Class Honours, Division II | Minor in Engineering Management and Law PROFESSIONAL EXPERIENCE Avnet Technology Hong Kong

My portfolio includes collaborations with renowned brands such as Hyatt, Westin, W Hotel, Sheraton, St. Regis, Wacom Tablet, Toshiba, Adobe, Xiaomi, Porsche, Michelin, the Michelin Guide, Ballantines, as well as numerous local brands from Singapore, Taiwan, and Indonesia. My proficiencies extend to key areas such as optimizing business operations and workflows, meticulous project management, adept management of CRM, ERP, and e-commerce, as well as comprehensive expertise in integrated design, covering corporate identity systems (CIS), augmented reality (AR), user interface (UI) design, signage design, and typeface design. Taiwan APRC Holder & Open Working Permit I am expatriate (Indonesian