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gaps and improve our product and engineering practices so that we can deliver business value with speed, quality and value. Roles & Responsibility: Module Lead, People Growth, Day to Day team support work. Requirement gathering, Stories Grooming, low level module design, data model design discussion & closure. Development and Testing. Involved in Security Testing & fixing issues. Performance testing via Jmeter. End to end module ownership, starts with analysis to deliver on production. Speedwing Project: Speedwing is a fully tailored and integrated automotive intelligence solution that operates seamlessly within clients’ existing processes and...

Now Commercial license Sr. Engineer Commercial entitlements service's feature implementation and design. Credit and usage system re-architecture. Design/ implement/ sustain the entitlement system, supporting commercial relative products. Project coordinator and communicate with other teams Own the quality of existing modules, including unit testing, smoke testing, and performance. Operate and monitor AWS service. AI tool task force skills: AWS Lambda, KMS, MSK, S3, DynamoDB, SQS, Aurora MySQL, Unit Test, .NET, SQL Server, Typescript, Python, GitHub Action, Git Trend Micro 2020 //02 Consumer license Team Lead Service design/

System (KMS) to smoothly incorporate organizational documents and expertise. (using DokuWiki) Tools: XAMPP/LAMP, Ubuntu, Rocky Linux, HTML/CSS, JavaScript, jQuery, AJAX, Laravel, CodeIgniter, DokuWiki, MySQL/MariaDB, phpMyAdmin, Bootstrap, Git Software Development Assistant Manager Athenex • 七月三月 2022 • Analyze functional requirements, designing systems, conducting testing, and optimizing performance. • Manage teams through activities such as tech talks, case studies, and code review mentorship. • Develop auto-renaming system for TMF using DIA reference model. (using CodeIgniter) • Develop Investigational Product Management platform. (using CodeIgniter) • Develop Global Clinical Trial Management System. (using Laravel

Support Center from scratch, collaborating with the Product Manager and engineers to deploy them on the official website. This led to a 10% decrease in customer complaint cases. Churn Rate Optimnization ◆ Breakdown tthw user journey (UJM) and account lifecycle, optimizing expiry notification EDM11 through A/B testing. ◆ By studying data on usage dimensions and renewal performance, segmenting customers, planning exclusive consultant-led conversions/sales. ◆ Researching competitors, integrating customer insights and log trends, optimizing conversion rates from purchase page to checkout. - Reduced overall churn by 1.53% - Increased conversion rate

experience Emporium Corporation https://www.emporium.com.tw/about.php Product Development Specialist DecApril 2024 Managed end-to-end processes for product development, including cost analysis, data analytics, and logistics planning for import and export via air and sea freight. Conducted product testing, coordinated import procedures, and oversaw component inspections to ensure product compliance. Represented the company during overseas business trips to the United States, South Korea, and Thailand, conducting market research both online and in physical markets to identify potential products for development. Gathered competitive intelligence and information on

engaging copy and user-centered design solutions. Taiwan Work Experience Product Marketing Manager • National Math and Science Initiative Repositioning the organization as the STEM solution provider, auditing sales content and conducting competitive analysis to guide marketing campaigns Create and implement lead nurturing email campaign using Mailchimp, A/B testing subject headlines, CTA and content Support business development's teams cultivation efforts by generating qualified leads through content syndication campaigns with District Administration JanuaryPresent Content Marketing Manager • National Math and Science Initiative Produce over 80 B2B content pieces in two years to elevate the organization’s cultivation efforts Serve

questionnaires, 21 prototyping, and the final strategic recommendations. The project was finally presented to the president of the Taiwan area and the director of CX from their HQ. 2. Lead and execute a research project and make strategic recommendations about the new services and the website’s performance for an international training institution. The project includes desktop research, GA analysis, Hotjar, 8 competitive analysis, 5 stakeholder interviews, 6 in-depth interviews, 5 focus group discussions, 1 prototype, and the final strategic recommendations. The project was presented to the board of directors and got a 30