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with physicians, colleagues, and supervisors to ensure highest level of patient care. • Supported financial goals by accurately processing patient payments, insurance claims, and assisting customers with various billing inquiries. • Safeguarded patient privacy by maintaining strict adherence to HIPAA regulations during all interactions. Information Desk Receptionist West Jefferson Medical Center AugOct 2017 • Streamlined front desk operations for increased efficiency, managing phone calls and directing visitors to appropriate departments. • Provided backup support for administrative tasks during peak periods or staff absences, exemplifying teamwork and versatility. • Managed visitor sign-in process efficiently, ensuring proper documentation ...

sphr-phr-and-human-rights-certificate-1705b0199/ Work Experience Corporate Recruiter • CBRE MarchJanuary/2 years (laid-off) Staffing operations and programs by directing all recruiting activities processes. Ensures compliance with regulations and establishes standards for the functions. Ensures accountability for all parties involved in the recruiting process for compliance with applicable applicant tracking, interviewing and hiring requirements. Develops and maintains performance metrics that provide clarity of trending, benchmarking and insight for making program and process improvements. Leverages technology to support staffing initiatives. Develops and manages metrics to measure overall recruitment/staffing process

Sean Kuo Director, Semiconductor Packaging R&D; Senior Member of Technical Staff 20 year experience in Semiconductor Package Development, Quality, Reliability and Assembly process improvement. 14+ year leading cross functional teams in global organization to achieve sustainable best records, improve customer satisfaction and increase stakeholder values. Demonstrated a dynamic combination of strategic leadership and technical expertise; deep understanding in problem-solving skill and program/supply chain/budget management; enthusiasm in people development. Taipei City, Taiwan [email protected] https://www.linkedin.com/in/sean-kuo-47247a25

. Big Data system developer ．Develop defect type auto-classifier and defect image auto-judgement through Python programming, decrease 1~2 manpower per production line . ．Develop SPC control board, performance monitor board and defect audit system through PowerBI or VBA, decrease 60% in-line operator loading. Sr. Process Engineer • AU Optronics Corporation, Yield Improve Dept. 2010//06 CELL process improvement owner ．Provide quality issue solutions and defect reduction actions through SEM/ TEM analyzing and DOE testing. ．Import new process/ machines into CELL process by co-work with Research/ Quality team

蘇庭恩 Lyndon Su 數據分析/系統分析/專案管理 Mobile：Email： [email protected] 工作經歷 Data Analyst Engineer 日月光半導體製造股份有限公司 • 2022/09 - Present Responsibilities 1 數據倉儲PM｜ 部門數據倉儲規劃& Data Pipeline建立 管理部門內部報表人力支援分配與規劃 2 數據決策平台｜ 建立採購員議

Zendesk JanuaryPresent As part of the CX Strategy and Insights leadership team, I was responsible for developing, launching and leading a new Global Critical Accounts and Escalations program. This “Account Save” program minimizes churn, identifies opportunities for growth, created internal executive-level awareness, and highlighted areas of product and process improvement. Executive Customer Success Manager • Citrix JulyDecember 2021 I worked with a our largest and most strategic cloud-focused customers, to ensure successful adoption and value realization from subscribed products. My portfolio included 3 of the company's Top 5 largest clients, with total ARR of $28M

in Mechanical Engineering and a background in Psychology. Served in the fields of Semiconductor, Consumer electronics, Automation and traditional manufacturing . Skill Mechanical material of science Nanofabrication of Microelectromechanical Systems nondestructive examination Finite Element Analysis visual basic Matlab Labview Autocad Process Engineer 8D/RCA troubleshooting IC Assembly Processes improvement team up motion teaching on robotic Pro_E and CATIA Product Manager PDLC Competitor analysis EVT/DVT/NVT Pricing coordinate internal and customer Social media management copywriting Language Chinese-native English- medium 550~750 Japanese-N5 Experience Advanced Semiconductor Engineering, INC SepOct 2011 Process integration engineer.