increase product usage rate and first purchase rate. - 10% increase in click-through rate for new registration welcome emails - 30% increase in product usage rate, and 5% increase in first purchase rate. Customer Service Team Leader SepAprCustomer Service Operations Management ◆ Trained 10+ members and developed comprehensive educational training materials and assessment plans. ◆ Established 40+ customer complaint-handling SOPs and technical support management procedures. Implemented service quality indicators and performance evaluation management methods. ◆ Responsible for integrating service support for projects in other business units and collaborative partner proj...
Product Management
Data Driven Decision Making
Critical Thinking and Problem Solving
Tidak bekerja
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Terbuka untuk peluang
Full-time / Tertarik bekerja jarak jauh
6-10 tahun
Chihlee Institute of Technology
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International Business/Trade/Commerce
Paket Perekrutan Paling Mudah dan Efektif, Pilihan Ratusan Perusahaan
Cari lebih dari 800 ribu CV dan ambil aksi menghubungi pelamar kerja untuk rekrutmen yang lebih efektif. Pilihan ratusan perusahaan.