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/calls/ Facebook inquiries support - Spare part arrangement- APAC warehouse and distributor in APAC area - RMA request handling/Credit note issuing - RMA product testing - Power Supply - Inventory management– Spare part - Weekly Sales meeting reported- APAC Aftersales - Monthly and annually budgeted- APAC aftersales - Shipping documents prepare/checking Klook Travel Technology Limited, Customer Experience Specialist II, Oct 2019 ~ AugE-mail/calls/online chat handling - Case tracking - Arrange customized travel plan - Complains handling - coordinate with business development team and local operator - FAQ translation - Chinese and English - Specific project executed Intertek Testing Service Taiwan Ltd., Specialist, Jun 2012

skilled in an array of platforms seeks an opportunity to leverage new technology while improving website security, user-friendliness. Gurugram, Haryana, India Technical Skills Operating System : Windows Series Tools : Microsoft Visual Studio 2017 Programming Language : C# 7.0 ,Angular 6 Development Methodology : Waterfall Model , Agile Methodology Web Technology : HTML, JQuery , JSON Web Technology : KnockoutJS,AJAX Microsoft Technology : ASP.NET MVC,.NET Core 2.0,Web Services ,WCF Microsoft Technology : Web API Database : Microsoft SQL Server 2012 Server : IIS. Basic Knowledge about Azure Source Control : TFS,SVN and GitHub Travel Technology GDS : Amadeus and

jQuery Ajax JSP Language Chinese - Native English - Intermediate (TOEIC 820) Japanese - Intermediate (JLPT N3) Hokkien - Native Work experience Sabre Travel Network Taiwan LTD. (先啟資訊系統(股)公司), Java Software Engineer, Aug 2015 ~ Mar 2020 Sabre is one of a leaders in the world in travel technology solutions. • Analysed and developed new features in Java (Springboot, Swing) for the GDS, the application users are American express,Lion travel and etc. • Write JSP,jQuery,Javascript and Servlets to add functionality to web application based on customer requirements. • Creating over 10 projects and plugins

Rita Cheng Hi, I'm Rita. 8 years of HR experience, including recruit, training, and employee relationship of working in the Network, Technology, Travel and Retails industry. My personality is outing and positive, good at communication and coordination, and help people to solve their problems, and also be a good team player in the organization. Have different industry work experience is my advantage, quick learner and willing to share my idea and information with my team. Dare to challenge is let me get more chance in my career paths, such like recruit 200 people to build

performance bottlenecks and finetume 5.Framework development • MBaseSDK, a toolkit for iOS app UI development, published on cocoapods 6.Communicate with with PM / UX designer / backend developer • Assist colleagues and provide suggestions • API integration with team Sr SW Engineer • YOLO Future Life Co.LtdProduct for travel 1.Technology assessment • Difficult breakthrough • Architecture design • Choosing and integrating hird-party software for project 2.Software development and maintenance • iOS app with Objective-C • API integration with team 3.AppStore publish Onsite Sw Engineer • XUENN Pte LtdProduct for sports game 1.Software development and

Field Verification Project: Immersive 3D Virtual Consumer Experience ServiceShilin Evergreen Club Lecture: Monetization Techniques in Marketing - Capturing Customers' Hearts through Online MarketingTaiwan Shopping Center Association - Collaborative Exchange on Smart Retail Display Applications - Adoption and Extension~Ministry of Economic Affairs, Small and Medium Enterprise Administration - Multi-language Old House Boutique Private Travel Ultra HD Deep Smart Tourism Service Technology Development Project GM's Assistant • Harvest securities Investment Consulting Co., Ltd. 二月十二月 2020 Completion of two medical beauty clinics in Taipei City. Completion a medical beauty clinic in New Taipei City. Project Manager • Big

Confluence/Jira/Trello Slack bot implementation Experience Opennet - Taipei, OctoberApril 2024 Senior iOS developer Development and maintenance of SportyBet App Royal Technology - Philippines, AprilAugust 2020 Project manager and iOS developer Cucumber Video(Same app name with different content) Awesome Limited - Cambodia, AprilJanuary 2019 iOS developer Cucumber Video Lion Travel Information, AugustApril 2018 iOS developer Lion Group App WeWork Technology, JanuaryJuly 2017 iOS developer iQC Gotoking HB Car Rent iOS EazyFlash IdeaBus Technology, AugustJanuary 2017 iOS developer Quanhong Smart Logistics Graduated from Taipei University Department of Business Administration, SeptemberJuly 2014 SportyBet This is a sports betting app launched in