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. 協同廠商負責筆電產品第三方音效EQ Tuning and driver release。 5. 負責專案(Laptop/ Mini-PC) WHQL Test and issue analysis and result submit。 6. 協助各部門System problem analysis and troubleshooting。 系統軟體分析高級工程師 • 志合訊息股份有限公司 二月八月搜集及驗證專案(Laptop/ Mini-PC) 所需之驅動程式，release 及WU相關流

schedule. Project Document : Write and deliver product test plans, reports, user guides to clients and organize dev guides for internal teams. Customer Support : Assist 15-member online/on-site customer support. I was the 2 nd guard for reports. I give users user guides for troubleshooting and log diagnosis to track bugs. Lead users solve problems or dispatch on-site supporters based on analysis. Make sure the response in 2-hour online leading or 4-hour dispatching. User Research : Statistics of the monthly transactions, tracking the contribution of products and report to

林宗翰 Jeff Lin DevOps Engineer Taipei City, Taiwan Hi I am Jeff, I have 2 years experience in network maintenance and 3 years experience in software system development and operation. I hold 3 certifications from AWS, which are AWS DOP, AWS SAA and AWS CLF. I am familiar with Shell Script, Python programming, CI/CD, AWS/GCP Public Cloud, Linux Operating, Monitoring, and Troubleshooting. Currently, I work as a DevOps Engineer at LILEE Systems. I am responsible for internal Engineering Tools, CI/CD, development, deployment, and maintenance of the company's

司 OctSep 2022, 4years Taoyuan, Taiwan 生產線異常分析與排除 產能配置及擴充 SPC監測 8D問題分析及對策分析 新機台導入驗證及量產測試 產品troubleshooting 材化所- 實習生 工業技術研究院 SepAug 2015, 1year Hsinchu, Taiwan 1. 實驗製備 & 資料彙整 2. 分析檢測 - 電位滴定儀, GPC, FTIR, TGA, 安定性儲存檢測

Ruckus SilverPeak VeloCloud System Amazon EC2 CentOS Dell EMC Linux Virtual Server Ubuntu Windows Server VMware Tools Ansible C# / C++ ELK Grafana Heroku HTML5 + CSS Microsoft Dynamics NAV MySQL Open-falcon Prometheus PHP R Language XAMPP Zabbix Experiences Dong Fong Technology - Senior Network EngineerNow Configuration & troubleshooting issues using Juniper Router (MX series) and Extreme switches (X670, X460, X430) Troubleshooting network issues over Routing & Switching protocols (TCP/IP, OSPF, BGP, Static, and VLAN) Handling incidents related to International Long circuits for EPL, IPL and IPVPN services across the country Incident handling, troubleshooting and liaising with

過主導Code Review與同事進行討論程式碼的優化，讓品質更加提升，以及維護更便利 四、 導入支援日期插件的i18n多國語言 五、 提供troubleshooting的服務，解決客戶環境問題。 六、 解決前端memory leak的問題 技能： AngularJS、JavaScript、Html5、Jade、CSS 、Java 、Angular、JQuery、Git 2017//09 軟體工程師- 工讀生 中央研究院

經驗證後速度提升6倍 日常Bug修復 根據客服及業務端提供資訊進行系統修復 使用技術 後端: C# 前端: Ajax, webworm, mvc 資料庫: MSSQL 學歷龍華科技大學 電子工程系 技能 AWS GCP Zabbix Monitoring System FortiGate Firewall Graylog ELK System HAProxy Powershell T-SQL Shell Script MSSQL CSharp JQuery Ansible Terraform Kubernetes Docker Troubleshooting 語言 English — 初階 Chinese — 母語或雙語