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Avatar of 翁宇函.
Avatar of 翁宇函.
Past
Product Designer @Freelance
2023 ~ Presente
UI/UX Designer / Product Designer
En un mes
response and a 40% rise in customer satisfaction. Offered technical customer support, using feedback to refine UX and enhance FAQs. Created training materials and guides, prioritizing user-friendly content. User Advocate & e-Commerce Specialist ZipX Taiwan Limited | NovemberAugust 2021 Refined customer support processes and materials, focusing on user interaction and support documentation. Handled technical and general client inquiries, enhancing user experience via Intercom, email, and phone. Created engaging marketing content, ads, and videos to improve user engagement and brand experience. Directed social media and ad campaigns to expand brand reach in Taiwan and internationally
Customer Relationship Management (CRM)
Multicultural Team Management
Zendesk Support
Desempleado
Listo para la entrevista
A tiempo completo / Interesado en trabajar a distancia
6-10 años
Brigham Young University - Hawaii
Communications, Digital Humanities , International Cultural Studies
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Avatar of the user.
Senior Manager @Invenics
2023 ~ Presente
En un mes
Product Development
Product Management
LLM
Empleado
Abierto a oportunidades
A tiempo completo / No está interesado en trabajar a distancia
10-15 años
Haldia Institute of Technology
Computer Science
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Avatar of the user.
Software Engineer(Testing) @RUBIX108 Technologies Pvt. Ltd. Pune
2019 ~ 2021
QA Engineer
En seis meses
Manual Testing
Automation Testing
Mobile Application Testing
Empleado
A tiempo completo / Interesado en trabajar a distancia
De 4 a 6 años
G H Raisoni College of Engineering Nagpur
ME in Computer Science
Avatar of Allison.
E-commerce
Más de un año
CHIU YEN WU ‧ Allison Wu E-commerce x Cosmetic OEM/ODM [email protected] Tainan ‧ Taiwan 1986/09/18 ●EXPERIENCE 2016, Nov. - now TS mall | E-commerce ‧ PM for cosmetics & skin care 1. Supplier management: To coordinate all supplier and guide them how to use our system. 2. Recruit new supplier: To recruit new supplier to join our platform. 3. Planning monthly plan for the platform. 5. To organize and develop Facebook's information. 6. To execute the daily routine job content. 2012, Oct
A tiempo completo / Interesado en trabajar a distancia
De 4 a 6 años
UEA
Marketing

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Definition of Reputation Credits

Technical Skills
Specialized knowledge and expertise within the profession (e.g. familiar with SEO and use of related tools).
Problem-Solving
Ability to identify, analyze, and prepare solutions to problems.
Adaptability
Ability to navigate unexpected situations; and keep up with shifting priorities, projects, clients, and technology.
Communication
Ability to convey information effectively and is willing to give and receive feedback.
Time Management
Ability to prioritize tasks based on importance; and have them completed within the assigned timeline.
Teamwork
Ability to work cooperatively, communicate effectively, and anticipate each other's demands, resulting in coordinated collective action.
Leadership
Ability to coach, guide, and inspire a team to achieve a shared goal or outcome effectively.