Regina Liang Customer Service Taipei, [email protected] PROFESSIONAL SUMMARY Highly skilled as a customer service, enthusiastic about ensuring optimal customer service for the company. Coordinated and performed 16 non profit health lectures with other companies,school,in the Europharma. Energetic team player with top-notch organizational skills, attend cross border project (HK, SG, MY) in the citiesocail. Reduce return rate to 3%-5% by communicate with customer in the citiesocial. Excellent communicator with both customer service and vendors relationship management. Education Shih Chien University (Taipei) Bachelor of Applied foreign language Languages Chinese