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CakeResume Talent Search

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Avatar of Sunil Pillai.
Avatar of Sunil Pillai.
Sunil Pillai
Senior Customer care executive @platinum one
・
2021 ~ Present
More than one year
Sunil Pillai Senior Customer care executive Knowledgeable and dedicated professional with extensive experience in BPO industry. Excellent team leading with outgoing, positive attitude and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Energetic and results-oriented with passion for deloping relationships cultivating partnership and growning businesses. Thane West, Thane, Maharashtra, India Work Experience JanuaryPresent Senior Customer care executive platinum one *handling customer calls and Briefing customers about properties. *Making customer appointment with our sales team. *Achieving weekly targets SeptemberMarch 2020 Senior Associate Operations WNS Global
SAP
Customer solutions
Sales & Customer Service
Full-time / Interested in working remotely
4-6 years
Aptech Institute
・
Bachelor in computer application

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Definition of Reputation Credits

Technical Skills
Specialized knowledge and expertise within the profession (e.g. familiar with SEO and use of related tools).
Problem-Solving
Ability to identify, analyze, and prepare solutions to problems.
Adaptability
Ability to navigate unexpected situations; and keep up with shifting priorities, projects, clients, and technology.
Communication
Ability to convey information effectively and is willing to give and receive feedback.
Time Management
Ability to prioritize tasks based on importance; and have them completed within the assigned timeline.
Teamwork
Ability to work cooperatively, communicate effectively, and anticipate each other's demands, resulting in coordinated collective action.
Leadership
Ability to coach, guide, and inspire a team to achieve a shared goal or outcome effectively.