Pre-sales/Technical Support
Hsiao-Jen Cheng +7 years of work experience as account manager and project manager for technical support in consumer electronics and information communication technology. Good at B2B and B2C customer service and success with brand thinking for product and project issues. Specialist in team communication, technical troubleshooting, issue verification, vendor management, new product introduction, and coaching for product service, etc. Taipei City, Taiwan Work Experience Project Manager Technical Support BenQ Corporation • JunePresent Providing suggestion for technical and product issue and managing after-sale service operation to and for regional offices for B2B and B2C consumers.
Fu Jen Catholic University・
English Language and Literature