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specialties and features. *Greet guests and seat them at tables or in waiting areas. Cashier • EZ Shop JanuaryAugust 2010 *Process sales transactions *Calculate the cost of products or services *Accept payments *Calculate and return change when required by the payment method *Maintain adequate change denominations in the cash drawer and request additional change *Answer customer questions about products or services *Reconcile cash drawers and sales receipts *Report issues with equipment Education High School Equivalence Certificate Program GEDSkills Cleanliness Greet Guests Reservations Server Assist Attention To Detail Honest Polite Courtesy Flexibility and Adaptability Communication Languages English — Native or Bilingual

gmail.com Work Experience Radisson Goa Candolim, Food and Beverage Captain/Bartender, Apr 2018 ~ Jul 2020 Provide high quality service to Guests. Good knowledge of Food service skills. Aware to all local and national liquor laws. Mix and serve drinks following set standard recipes. Greet guests in a timely manner and take orders. Process cash and credit card transactions following appropriate procedures. Maintain a safe and clean environment for guests and team. Carry out all tasks with attention to detail, cleanliness, and safety. Assist with inventory and inventory control.

Representative • PTCL Research and identify solutions to software and hardware issues Diagnose and troubleshoot technical issues, including account setup and network configuration Ask customers targeted questions to quickly understand the root of the problem Track computer system issues through to resolution, within agreed time limits FebruaryJanuary 2016 JPCB Controller • TOYOTA Greet and welcome guests as soon as they arrive at the office Direct visitors to the appropriate person and office Answer, screen and forward incoming phone calls Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures) Provide basic

I was contracted fromin excellent standing as an independent trip leader for VBT. My main function was to accompany tourists through Italy in a guest service capacity. This included, but was not limited to, the following: Leader Responsibilities As a leader, my primary role was to ensure the guests experience the best vacation of their lives and I put customer needs ahead of my own at all times. I had to have exceptional people skills and social leadership to bring guests of diverse backgrounds together. I would organize group presentations on various topics (safety, cycling skills

an orphanage in Mexico. Patina Green Home and Market, Chef de partie/Server, Apr 2016 ~ Jan 2018 Responsible for running a designated station in the kitchen and managing other cooks Oversee preparation, cooking, and presentation of dishes Keeps station organized and maintain excellent time-management skills Provide outstanding guest service to patrons Emporium Pies, Shift Manager/Barista/Customer Service Specialist, Feb 2015 ~ Apr 2016 Responsible for organizing and facilitating the shift for other employees Train new employees in company policies and protocol Provide excellent service and delight guests Urban Outfitters, Seasonal Sales Associate, Nov 2014 ~ Jan

Su, Chuan-jen (Kevin Su) “I believe in training can change company’s competitiveness and people’s life.” Seeking for training position , where I can fully utilize my retail selling and exceptional service skills to build a strong team to make a great [email protected] SUMMARY OF QUALIFICATIONS Strong communication, interpersonal, and presentation skills. Four years of sales experience in various industries including three years in retail and one year in semiconductor industry. Training and mentoring new sales representatives using real life situations, providing positive and negative feedback, enhancing skills, and building self-confident