inquiries, product comparisons, order statuses, promotional activities), and designing usage flows and interfaces to create a user-friendly online intelligent customer service. Key Skills/Responsibilities - Competitive research and analysis - User interview, Analysis, Persona, User Journey Map - IA - information architecture - LUI Flow, LUI Wireframe Freelance • Self-employed FebAugProviding customized UX/UI design solutions for various clients, including websites, mobile apps, and software interfaces. Key Skills/Responsibilities - Conducted analysis and user research, ensuring design solutions met their goals and user expectations. - Created design prototypes, wireframes, user flowcharts, and high-fidelity interface designs. - Regularly communicated with
Shih Chien University・
Communication Design