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Development Assistant Manager Athenex • 七月三月 2022 • Analyze functional requirements, designing systems, conducting testing, and optimizing performance. • Manage teams through activities such as tech talks, case studies, and code review mentorship. • Develop auto-renaming system for TMF using DIA reference model. (using CodeIgniter) • Develop Investigational Product Management platform. (using CodeIgniter) • Develop Global Clinical Trial Management System. (using Laravel) • Develop API Center. (using Slim and Lumen) • Develop Quality Issue Management System on BPM. • Implement Contract and Timesheet features on BPM. • Maintain Business Process Management (BPM) leave application. • Maintain Oracle Agile

complaint to ensure all account queries are resolved professionally ●Maintain a high level of communication with internal teams and clients ensuring high service delivery ●Oversee the order qualifications and ensure all orders end up getting produced in the right manner and correct lead time. ●Assist international clients to inspect products and create internal inspection reports to production teams for correction and improvement ●Present inspection reports to client while client is hard to carry out inspection in Vietnam ●Offer quotations to potential and existing customers ●Monitor and achieve the timelines the product and sample development progress ●Communication with HQ in

relevant regulations and documentation requirements. Relationship Officer • PT PKSS (BRI Group) SeptemberJanuary 2018 Develop and nurture relationships with existing clients, understanding their needs, preferences, and objectives. Act as the primary point of contact for client inquiries, providing timely and accurate responses to their questions and concerns. Proactively reach out to clients to ensure their satisfaction with our products or services, and identify opportunities for upselling or cross-selling. Collaborate with internal teams, including sales, customer service, and product development, to address client needs and resolve issues effectively. Maintain accurate records of client...