Data Entry Specialist or Customer Service Representative.
Within one month
and creating the tickets for service calls to establish billable hours, calculating fuel usage for outcalls and processing payments. I also handled minor IT needs of our customers via phone and e-mail. Became proficient in Microsoft Office particularly Excel, Remote Desktop software and Virtual Desktop enviroments in Windows 10. In my tenure I resolved customer issues in a timely and professional manner, frequently with first-contact resolution, leading to many maintaining their business relationship with the company for years to come. In April of 2011 I was promoted to Customer Service Lead. On top
Jeff Yu Associate Project Manager New Taipei City, Taiwan [email protected] My name is Jeff Yu. I graduated from Wenzao Ursuline University of Languages with a degree in English. With a total of 4+ years of project management experience in the language localization industry, I've worked at Iyuno•SDI Group as a Senior Production Coordinator and currently working at TransPerfect as a Associate Project Manager. Work Experience Associate Project Manager • TransPerfect JanPresent Project Coordinator • TransPerfect OctDecProject Management Responsible for 4+ accounts with 30+ languages across Europe and Asia. Direct