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導入設計系統。 行銷跨部門合作，參與策略討論及執行相關專案，Landing page、Banner、Edm 等。 與產品團隊共同執行研究訪談及收斂。 Participate in operational decision-making and propose design decisions and solutions based on objectives. Train designers within the team. Supervise and guide the design output. Responsible for App and Web UI/UX design for the 518 Xiongban App. Executed brand revamp and fully redesigned interfaces for both mobile

Chatbot, reducing weekend case volume by 60%. Operational Specialist • KKTV 七月一月 2022 Process Optimization Streamlined work allocation, established SOPs, optimizing team collaboration, resulting in increased work efficiency and better organizational operations. Data Analysis Based on team needs, utilized data tools to establish Dashboards for tracking OKR indicators. Provided data analysis reports for decision-making, enhancing decision quality through insights, aiding better understanding of customer needs and product performance 學歷TNUA Trans-disciplinary ArtsNational Taiwan University Philosophy, Sociology 技能 Microsoft Office Project Management Process Optimization Data Analyzing 語言 Chinese — Native English — Advanced

Eliot Song-Ren, Chen Customer Service Manager|ASUS|SaaS|Cloud 6y+ of Cloud SaaS B2C/B2B user insight, well-understand the user needs. My key strengths include: Product development, CX optimization, customer relationship and stakeholder relationship management. Taipei，TW [email protected] Eduction Chihlee Technology of University, Bachelor of International Trade Taipei, TW | 2011 ~ 2015 Work Experience ASUS Cloud Customer Service Manager New Taipei, TW | AprJun 2023 Product Management ◆ Planned the Support CRM and Customer Data Management Platform as a PdM And collaborated with four engineers and the customer service team

Fu Wei Hsu Strategic Account Manager 汐止區, 新北市, 台灣 Hi there！ I'm Angus. A highly motivated professional with expertise in digital marketing and project management, with a strong focus on data-driven decision making and maximizing ROI. Also, I'm a creator in the marketing knowledge field on social media！ Skilled in strategy planning consumer insight, market trend analysis and digital marketing with 10+ years of experience in in-house marketing and advertising industry. Focusing on E-commerce, FMCG and healthcare field. [email protected]｜Objective Responsibilities

CI / Jenkins Azure / GCP Docker / Kubernetes Helm / Shellscripts Others Scrum Micro Services Work Experience Sep, 2023 ~ Present Gamania Sr. Software Engineer The team is primarily responsible for Gamania's proprietary e-commerce platform. My role involves overseeing product depolyment, establishing infrastructure, system development, and making technology stack decisions. Adjust GCP configurations based on the requirements of different services. Inventory and rebuild the existing GCP Cloud architecture, such as determining how existing services constitute existing products, and determining subsequent deployment and construction plans. Daily software deployment, online SQL Scripts execution, and log

Wang Wen Shang Tainan City, Taiwan || [email protected] Work Experience Manager • Winerva Software Technology Co., Ltd. 四月Present | Taipei, Taiwan Visual Inspection Product Development Product Introduction ∶ https://www.winerva.com/portfolio Project Introduction ∶ https://drive.google.com/drive/folders/1bWVlaIMSOkZJ60wfYuyBcnz1adehqsyo?usp=drive_link Computer Vision Software Engineer • Weijun Precision Machinery Co., Ltd. 十一月三月 2015 | Taipei, Taiwan Product∶ Screw AOI Isnpection System Project Deputy Manager • Genesis Technology ,Inc. 七月一月 2010 | Taipei, Taiwan Product