capacity. This included, but was not limited to, the following: Leader Responsibilities As a leader, my primary role was to ensure the guests experience the best vacation of their lives and I put customer needs ahead of my own at all times. I had to have exceptional people skills and social leadership to bring guests of diverse backgrounds together. I would organize group presentations on various topics (safety, cycling skills, foreign language, daily routes etc) and would offer language translation assistance where applicable, and represent VBT in a professional manner. Leader Qualifications I like engaging with