CakeResume Talent Search

complaint to ensure all account queries are resolved professionally ●Maintain a high level of communication with internal teams and clients ensuring high service delivery ●Oversee the order qualifications and ensure all orders end up getting produced in the right manner and correct lead time. ●Assist international clients to inspect products and create internal inspection reports to production teams for correction and improvement ●Present inspection reports to client while client is hard to carry out inspection in Vietnam ●Offer quotations to potential and existing customers ●Monitor and achieve the timelines the product and sample development progress ●Communication with HQ in

by 15% through personalized recommendations based on customer needs. • Exceeded individual sales targets by effectively upselling and cross-selling, resulting in a 20% increase in store revenue. • Maintained visual merchandising standards with team members, leading to improved store esthetics and a boost in foot traffic. • Improved inventory management by closely monitoring stock levels, performing regular audits, and promptly communicating replenishment needs, resulting in a 25% decrease in out-of-stock incidents. • Assisted 100+ customers weekly by utilizing extensive product knowledge, leading to a 10% increase in customer satisfaction scores. Retail Sales Associate • Hard Rock