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the development lifecycle. Influenced the design of test hooks for improved user experience. Identified and resolved critical defects in software coding, contributing to timely issue resolution. Led comprehensive reviews of automation flows, defining strategic scopes for automation. Collaborated with support teams to provide technical support, resolving issues related to software products. Reviewed product requirements from a customer perspective, providing feedback to development teams. Created and maintained documentation and knowledge base articles, facilitating knowledge sharing, and reduced 20% of support calls. Responsibilities: Actively participated in the entire software development lifecycle, condu...

system, including the development of a successful Proof of Concept (POC). Contributed to significant improvements in the system's data processing speed, enhancing overall efficiency. - Managed and developed microservices within the iKala CDP platform, including a microservice responsible for extracting user behavior data from BigQuery. - Collaborated with Product Managers to clarify details outlined in the Product Requirements Document (PRD). Translated the requirements specified in the PRD into a corresponding Technical Design, ensuring seamless alignment between product needs and technical implementation. Senior Backend Engineer • Tagtoo 2021//05 - Played a key role in maintaining and

is a website for TOEFL test prediction. My responsibilities are; - Worked closely with the product and business team to sharpen product visions and requirements that focus on the user's needs - Worked intensively with product managers and developers to ensure the proper designs were implemented into production - Led the product team to research user experience - Planned, created, and designed website and app from scratch, including app, company dashboard, and company website - Conducted usability testing to get feedback from users, customers, trialists, and non-users - Gathered user and customer feedback to develop a better user experience Product Designer • lallo.

@gmail.com Taipei, Taiwan Work Experience Innova Solutions Taiwan - Dec 2022 to Present Senior Software Engineer, Change Healthcare - Enterprise Imaging - Lead a team for the maintenance and development of a comprehensive Medical EHR System utilizing .NET, C#, AngularJS, JQuery UI, and JavaScript. - Collaborated closely with product managers to gather requirements, conceptualize features, and design comprehensive solutions aligned with user needs. - Worked on integrating Duende Identity Server for robust authentication and authorization mechanisms. - Responsible for overseeing feature development, ensuring adherence to coding standards, and optimizing system performance. - Provided technical leadership, mentoring junior developers

2004 – 2008 Work Experience Product Manager Gamania Group • JulPresent Responsible for planning the product development direction, objectives, and measurement methods of the beanfun! app and backstage. Plan the minimum viable product based on objectives and define feature priorities. Understand the needs and competitive situation of subsidiaries to define product development opportunities. Define functional requirements and write product specification documents, and coordinate and communicate with the design and development team. Conduct cross-department communication, understand stakeholder needs, and coordinate resource progress. Conduct data analysis and feedback collection, and continuously optimize and iterate the product. Project

蔡文萱 Emily Tsai Supply chain and Logistics planning/Process coordination and optimization • Taipei City • [email protected] Work Experience Work Experience Sales Control and Coordinate Specialist • Robert Bosch Taiwan Co. Ltd. JunePresent | Taipei city, Taiwan Achieved all OEM (Original Equipment Manufacture) delivery in time for mobility customers new model products during COVID-19 semiconductor shortage and allocationQ2) Standardized and optimized third-party warehouse working instruction for keeping service stability Strengthened customer relationship and reliability with stable and cooperated logistics service DHL import and export shipments handling Coordinated customer claims with replacement and reverse

@gmail.com 📞Skills Tech Stack Angular TypeScript Java PHP MS SQL REDUX HTML5 NPM GIT CSS Linux Swift Work Experience Senior Engineer • 旭聯科技(SUNNET Inc.) JanNow Phase~2022): Overall Summary: I contributed to the maintenance and development of AngularJS and Angular e-learning products, providing technical support to clients and resolving their issues. Specific Responsibilities: Clarified client issues, ensuring a thorough understanding of their needs and requirements. Identified and resolved system bugs to ensure stable product operation. Evaluated and provided effective solutions for customized functionalities, meeting client requirements. Assisted