Microsoft applications such as O365, Win10, VMware, vSphere, Cisco, FortiGate, Ruckus, Windows Server and the AWS platform. Software management and maintenance work with respective vendors to oversee all organizations. I have successfully managed and delivered multiple IT infrastructure projects, including data center migrations, network upgrades, monitoring issues, and cloud migration initiatives. Manage and facilitate effective Helpdesk management and hands-on end-to-end resolution of problems. Handling MOHE issues hands-on end-to-end resolution of problems reported to ensure quality, timely resolution, and delivery of vendor SLAs. Provide lead support to service management analysts
Full-time / Interested in working remotely
Asia Pacific University of Technology and Innovation (APU / APIIT)・
Science Computer