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Kevin Tsai(蔡承凱) Currently working at Taidoc Technology, responsible for maintaining and implementing various modules of PLM (Product Lifecycle Management) system. Over 20 years of practical experience in the field of PLM (Product Lifecycle Management), including expertise in PC (Product Collaboration), PPM (Product Portfolio Management), and PG&C (Project Governance & Compliance) modules. 2 years of experience in Shop Floor System and CIM (Computer Integrated Manufacturing). Well-versed in both client-side and consulting roles, with a diverse range of experience, ability to accurately understand and address customer needs. Strong advantage in quickly learning new

Maqbool Hussain Qureshi Professional Summary: +12 Years of Work experience involving Book-keeping, Billing, Sales Accounting, Sales Reconciliation, Accounts Payable & Receivable Reconciliation, Internal Audit, Cash Handling, Pay Roll, Bank Reconciliation, Maintain of GL Accounting System, Inventory Management System & Verification, & Preparation of Income Tax, Sales Tax and Withholding Tax Documents & ERP . ________________________________________________________ Current Address: Street No. 18, Al Khobar Al Shamaliya-KSA Contact NoWhatsApp NoEmail: [email protected] Manager Finance & Accounts Passport No. UYIqama NoAvalaibility . Immediately Professional Work Experience: Tax Consultant & Accountant Qureshi's Financial Services & Solution Islamabad-Pakistan ( AprilJanAccounting & Book Keeping.

across the centres Engage in customer listening to identify customer pain points and expectations Serve as an intermediary for escalations from agents and customers Develop process controls, standard operating procedures (SOPs), and supporting documentation for training, onboarding, and customer support Identify process improvement opportunities to update SOPs Implement and ensure compliance with the company's policies Report support team's performance to supervisors and maintain monthly performance logs Participate in team meetings to discuss customer service trends, agent review feedback, and implementation of quality management strategies Identified and resolved customer needs promptly and efficiently. Facilitated audits and process reviews

Android Framework: Proficient in Android components, including JobScheduler, Alarm, stateMachine, Notification, Theme, Style, CTS (Compatibility Test Suite), GTS (Google Test Suite), and SELinux, ensuring enhanced security and access control in Linux-based systems. Lab Testing: Extensive experience with VZW and AT & T lab testing procedures , ensuring software quality and compliance. Version Control:Proficient in using Git for version control, ensuring codebase integrity and collaborative development. Requirements Management: Experienced in using Polarion for requirements gathering, tracking, and management, ensuring efficient project execution. Issue Tracking: Experienced in using JIRA for issue tracking and project management. Experience Key

CAPL, Matlab & Simulink Test automation: Robot Framework, Selenium Webdriver, Playwright, Cypress, Cucumber, Gherkin API testing : Postman Continuous integration: Jenkins, Bamboo Project build tools: Gradle, Maven Virtualization: VirtualBox, Docker Versioning systems: Git, Gitlab, Bitbucket, SVN Requirements and test case tracking: DOORS IBM, Polarion, VTestStudio, Altova Virtual environment: CANape, CANoe, Pysim Project management: JIRA, Confluence Project work methodology: Agile, Scrum in collaboration with USA, DE, RO teams. Operating systems: MacOS/Windows/Linux Others skills: • Understand and translate customer expectations into tailored solutions. • Contribute to ASPICE compliance in automotive projects. • Develop comprehensive technical system documentation. • Analyze and

process fit, continuous improvement and production troubleshooting. 4. Evaluate and establishing production process satisfying aseptic operation and process requirements, and developing the documents in all required aspects such as BPR. 5. Work with team to produce sterile drug products by aseptic processing and ensure production in compliance with GMP. MayApril 2022 Taipei, Taiwan Assistant Engineer Scivision Biotechnology 1. Testing, adjusting, and optimizing new machines. 2. Optimizing and improving processes. 3. Preparing and executing process, cleaning, and sterilization validations. 4. Preparing and executing equipment IQ, OQ, and PQ.

and Industry Risk Issues New Service Development: Product Life Cycle Cost Assessment and Supplier Selection Methodology, ISO20400 Sustainable Procurement Introduction Methodology Industries In Charge: Shipping, Telecommunications, Finance and Insurance Audit & Assurance, Deloitte 09/2019~11/2021 Review of quarterly and annual reports of listed companies Financial statement &Tax compliance audit Review client financials data compliance Listed companies internal control Industries in charge: Technology, Manufacturing, Furniture, Biotechnology Special Experience Japanese Language Club, Deloitte 7/2023~Current Joint signature reached 45 people Establishment proposal passed Curriculum planning: preliminary and advanced course preparation, planning of course content in line with