As a User Researcher, you will drive research projects by collaborating with product managers and product designers. You’ll lead the process from identifying problems, applying research methods to get insights to informing product decisions. Other than research projects, you’ll be also highly involved in empowering other team members to directly collect user feedback.

Your involvement and contribution will turn the user insights into product features or improvements to help PicCollage users create, share, and celebrate life moments. Furthermore, you’ll facilitate the innovation process to develop new products or services for users around the world.

Note: This is a 1-year-contractor role that needs to work very closely with the product team including attending regular weekly sync meetings, demo meetings, user feedback sessions…etc.

Responsibility

• Work with product managers and designers on user research projects, from planning, conducting, and analyzing to sharing insight and findings.
• Oversee weekly user feedback sessions and provide guidance
• Provide user research-related knowledge and suggestions to team members who are interested in conducting research on their own.

Requirements

• Bachelor's degree in Psychology, Human-Computer Interaction(HCI), Human Factors, Anthropology, Sociology, library and information science, or a related field or equivalent practical experience.
• 3+ years of experience in user research methods, including usability testing, contextual inquiry, user interview, survey design/analysis, and others.
• In-depth understanding of research methodologies, including how to conduct, why, and when to apply the right methodology.
• Willing to work on smaller scope UR projects and deliver insights in a timely manner.

Preferred

• Master's degree in a related field.
• Proficient communication skills and strong verbal and written presentation skills for user research findings sharing.
• Experience in managerial work, either people or project management.
• Experience in working with product teams and product designers as a user researcher in startups or the tech industry.
• Has experience in managing multiple projects at the same time and serving as a consultant for projects.

Interview Process

After you submit your application, the next steps are one or two video interview calls (with short written questions), followed by an onsite interview. Our interview process includes interesting exercises with our team members (e.g. pair programming, design brainstorming). Through this process, we hope you can get to know what it's like to work with us, and get to know our team and culture!

More about PicCollage

Read our company blog to read our members' sharing.

If you believe you fit the bill above, and are eager to start a new journey of being part of a fun and creative startup team, hesitate no more and join us!

https://jobs.lever.co/piccollage/8d4d962b-9cc4-4baa-bce7-fae51df1ec6c?lever-origin=applied&lever-source%5B%5D=CakeResume