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Product Specialist (User Researcher)

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Job Description

As a Product Specialist, you will drive research projects by collaborating with product managers and product designers. You’ll lead the process in identifying problems and applying research methods to get insights that inform product decisions. Other than research projects, you’ll also be highly involved in empowering other team members to directly collect user feedback.

Your involvement and contribution will turn user insights into product features or improvements to help PicCollage users create, share, and celebrate life moments. Furthermore, you’ll facilitate the innovation process to develop new products or services for users around the world. We are looking to hire a full-time researcher or a full-time contractor for this position. In the case of a contractor, there is the possibility of transitioning to a full-time regular member depending on performance and the needs of the team. 

This role can be based anywhere but you must be able to work from 10 am to 6 pm Taiwan time (GMT+8).

Please note that only applications through the link will be considered

Requirements

Responsibility

  • Work with product managers and designers on user research projects, from planning, conducting, and analyzing to sharing insights and findings.
  • Oversee weekly user feedback sessions and provide guidance to team members who participate in it.
  • Provide user research-related knowledge, guidance, and suggestions to team members who are interested in conducting research on their own.

Requirements

    • Bachelor's degree in psychology, human-computer interaction(HCI), human factors, anthropology, sociology, library and information science, or a related field or equivalent practical experience.
    • 2 years of experience in user research methods, including usability testing, user interviews, and survey design/analysis.
    • Have a deep understanding of North American culture, especially in greeting and photo editing behaviors.
    • Familiar and comfortable with agile product development and lean UX research, willing to work on smaller-scope UR projects and deliver insights in a timely manner.
    • Advanced business English proficiency is required since you’ll be communicating with users around the world.

    Preferred

      • Fluent English communication skills, logical thinking, and strong verbal and written presentation skills for user research findings sharing.
      • Experience in managerial work, either people or project management.
      • Experience in working with product teams and product designers as a user researcher in startups or the tech industry.
      • Have a deep understanding of one of the countries' greeting cultures, such as the UK, Western Europe, Japan, and Latin America.



      Interview process

      Interview Process

      After you submit your application, the next steps are one or two video interview calls (with short written questions), followed by an onsite interview. Our interview process includes interesting exercises with our team members (e.g. pair programming, design brainstorming). Through this process, we hope you can get to know what it's like to work with us, and get to know our team and culture!

      More about PicCollage

      Read our company blog to read our members' sharing.

      If you believe you fit the bill above, and are eager to start a new journey of being part of a fun and creative startup team, hesitate no more and join us!

      Please note that only applications through the link will be considered

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      1
      3 years of experience required
      900,000 ~ 1,500,000 TWD / year
      Partial Remote Work
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      Logo of PicCollage 拼貼趣.

      About us

      嗨!我們是來自矽谷的新創團隊 PicCollage Company,我們團隊鼓勵自由創造,擁抱差異與多元文化,打造『開放、學習、分享』的工作環境。產品開發近期以『Creative AI』為主軸,打造使用者能輕鬆發揮創意的各項影像編輯產品。

      『Creative AI』 是創意 AI 的展現和延續

      透過 Generative AI 和 ML 技術的研究,開發出具創意的 AI 並導入產品功能。Creative AI 不僅展現在我們挑選的技術領域,還有主打的產品開發類別,讓使用者在操作 app 的過程中展現更多創意!

      主要產品『PicCollage 拼貼趣』是一個追求自由創造及分享的影像拼貼 app,主要使用者來自美國、英國及日本等國家。目前全球下載量已突破 2.6 億,每個月 1500 萬穩定用戶量,並穩定增長中。

      另外,新產品團隊 Explore 持續開發新 app 產品,像是挑選片段就能產出的對拍影片 (OnBeat)、或是一張頭像就能生成你的專屬迷因 (MemeMe)、同時線上多組討論視訊軟體 (MixerChat) 等。再戰創意領域 app 的下一個產品里程碑!


      我們相信:

      • Always be Learning - 除了發放學習補助金之外,我們也會特別安排時間讓團隊學習不同事物,可以正面的回饋在個人發展及團隊目標!
        • Workshop Day ➤ https://youtu.be/6N6L7KbajII
        • 定期舉辦的 PicCollage 黑客松 : InnoFest ➤ https://youtu.be/kbMPoQ6ifmc
      • Live Well, Work Well - 提供彈性的休假制度及工作模式,讓成員可以更好的安排生活,並在工作上有最傑出的表現!
        • Life at PicCollage ➤ https://www.youtube.com/@piccollageteam4227/featured
      • Win as Team - 重視每位成員表達意見及想法的機會,不論來自哪個部門,都可以為團隊目標盡一份心力!

      期待遇見更多 #builders #dreamers #thinkers 來激盪創意,加入 PicCollage Company 和我們一起做出好玩、富有創意的軟體產品到全世界🌎


      我們提供部分遠端工作:彈性工作地點 (需配合台灣時區參與會議)

      欲更認識我們,歡迎參考以下連結:

      • Our Office ➤ https://www.youtube.com/watch?v=R7jqZdIugRs
      • Our Products ➤ https://picc.co/products
      • Tech Blog ➤ https://tech.pic-collage.com/
      • 成員分享:團隊文化 ➤ https://bit.ly/3zyQrAl

      想更認識 PicCollage 團隊和職缺嗎? 來參加每個月舉辦的 Online Info Session 線上招募同樂會,你能更了解招募中的職缺、並與成員互動 QA唷。現在就報名登記:https://forms.gle/bkHk4QUPC4ACCnMcA



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