Business Project Manager - Payment Ops / Operations

Updated 11 days agoManagement / Business » Project Manager
Shopee 新加坡商蝦皮娛樂電商有限公司台灣分公司 work environment photoShopee 新加坡商蝦皮娛樂電商有限公司台灣分公司 work environment photoShopee 新加坡商蝦皮娛樂電商有限公司台灣分公司 work environment photoShopee 新加坡商蝦皮娛樂電商有限公司台灣分公司 work environment photoShopee 新加坡商蝦皮娛樂電商有限公司台灣分公司 work environment photo

Job Description

You will be responsible for Shopee Taiwan’s payment projects, such as devising business strategies, spearheading initiatives, working with cross-functional (including regional) teams, and tracking progress, to ensure we can fulfill the needs of our customers. As a Payments Project Manager, you will not only be involved in improving the user experience of existing payment channels, looking for levers to drive down cost, but also explore other financial services that Shopee can potentially offer to our customers.

  • Developing long-term business strategies
    • Look to the distant future to determine ways to further enhance operations efficiencies, including cost reduction and productivity improvement
    • Structure ambiguous problems and take action to solve them
  • Conducting data analysis
    • Analyze project costs, schedules, risk, and other factors using tools such as SQL and Excel, then translate analysis into action plans
    • Synthesize clear takeaways from complex information into clear takeaways and recommendations using both qualitative and quantitative methods
  • Driving initiatives from end to end
    • Observe daily operational activities across functions to identify problems, opportunities, and room for improvement
    • Devise project plans, create timeline, and outline the dependencies needed to bring proposed projects to completion
  • Support management team
    • Create verbal and written reports for the management team to understand whether projects are on track, delayed, or encountered any bottleneck that should be escalated
    • Communicate effectively with all audiences, including senior leaders, in a structured manner
  • Cross-functional collaboration
    • Collaborate with cross-functional teams, regional teams, as well as other ops stakeholders on a daily basis to ensure projects are being delivered smoothly without any communication gap
    • Work efficiently with diverse teams to come up with the best solution and move people and organizations to act

Requirements

  • Undergraduate or master’s degree or have 1 - 3 years of work experience
  • Prior experience in project management or data analytics is preferred
  • Demonstrated aptitude for analytics and equip exceptional analytical and quantitative problem-solving skills, including Excel, Python, SQL
  • Ability to work effectively with people at all levels and work collaboratively in a team environment
  • Capable of communicating complex ideas effectively - both verbally and in writing - in English and Mandarin

Good to have

  • Strong understanding of payment card brand rules and regulations, payments acceptance process, and systems involved
  • Basic product awareness on technical payment process knowledge
  • Advanced knowledge in Excel, Python, and SQL is preferred
  • Fluency in English is a plus

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About us

蝦皮購物 (Shopee) 是東南亞和台灣地區領先的電子商務平台。是一個為本區域量身定制的,并且通過強大的支付和物流支持為客戶提供方便,安全和快速的線上購物體驗。
蝦皮購物的目標是不斷增強我們的購物平台,成為本區域用戶電子商務的首選。蝦皮購物擁有廣泛的產品種類,從消費類電子產品到家居生活,美妝,母嬰,時尚與健身器材。
蝦皮購物作為一家Sea的公司,於2015年首次在新加坡推出,並已擴展到馬來西亞,泰國,台灣,印度尼西亞,越南和菲律賓。
Sea是大東南亞數字娛樂,電子商務和數字金融服務領域的領導者。Sea的使命是用科技改善消費者和小企業的生活,並以SE為標誌在紐約證券交易所上市。

Team

Ellie Fu
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Kiki Luo
Phoebe.C
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Sharon Y
Frank Long
Shopee Recruit
Molly Liao

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