Business Project Manager - Payment Ops / Operations

Updated 11 days agoManagement / Business » Project Manager
Shopee 新加坡商蝦皮娛樂電商有限公司台灣分公司 work environment photoShopee 新加坡商蝦皮娛樂電商有限公司台灣分公司 work environment photoShopee 新加坡商蝦皮娛樂電商有限公司台灣分公司 work environment photoShopee 新加坡商蝦皮娛樂電商有限公司台灣分公司 work environment photoShopee 新加坡商蝦皮娛樂電商有限公司台灣分公司 work environment photo

Job Description

You will be responsible for Shopee Taiwan’s payment projects, such as devising business strategies, spearheading initiatives, working with cross-functional (including regional) teams, and tracking progress, to ensure we can fulfill the needs of our customers. As a Payments Project Manager, you will not only be involved in improving the user experience of existing payment channels, looking for levers to drive down cost, but also explore other financial services that Shopee can potentially offer to our customers.

  • Developing long-term business strategies
    • Look to the distant future to determine ways to further enhance operations efficiencies, including cost reduction and productivity improvement
    • Structure ambiguous problems and take action to solve them
  • Conducting data analysis
    • Analyze project costs, schedules, risk, and other factors using tools such as SQL and Excel, then translate analysis into action plans
    • Synthesize clear takeaways from complex information into clear takeaways and recommendations using both qualitative and quantitative methods
  • Driving initiatives from end to end
    • Observe daily operational activities across functions to identify problems, opportunities, and room for improvement
    • Devise project plans, create timeline, and outline the dependencies needed to bring proposed projects to completion
  • Support management team
    • Create verbal and written reports for the management team to understand whether projects are on track, delayed, or encountered any bottleneck that should be escalated
    • Communicate effectively with all audiences, including senior leaders, in a structured manner
  • Cross-functional collaboration
    • Collaborate with cross-functional teams, regional teams, as well as other ops stakeholders on a daily basis to ensure projects are being delivered smoothly without any communication gap
    • Work efficiently with diverse teams to come up with the best solution and move people and organizations to act


  • Undergraduate or master’s degree or have 1 - 3 years of work experience
  • Prior experience in project management or data analytics is preferred
  • Demonstrated aptitude for analytics and equip exceptional analytical and quantitative problem-solving skills, including Excel, Python, SQL
  • Ability to work effectively with people at all levels and work collaboratively in a team environment
  • Capable of communicating complex ideas effectively - both verbally and in writing - in English and Mandarin

Good to have

  • Strong understanding of payment card brand rules and regulations, payments acceptance process, and systems involved
  • Basic product awareness on technical payment process knowledge
  • Advanced knowledge in Excel, Python, and SQL is preferred
  • Fluency in English is a plus

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About us

蝦皮購物 (Shopee) 是東南亞和台灣地區領先的電子商務平台。是一個為本區域量身定制的,并且通過強大的支付和物流支持為客戶提供方便,安全和快速的線上購物體驗。


Ellie Fu
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Kiki Luo
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Sharon Y
Frank Long
Shopee Recruit
Molly Liao

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